CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
52,470 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife was driving on a surface street with our infant boys in the back seat. Without warning, the 2011 Ford Edge lost all power and the engine vibrated intensely. It could have caused a serious collision. She restarted the car and tried to make it home safely and slowly. It happened again on the way. The next day (7/20/15), when we drove the SUV to the dealership, it happened a 3rd time. Galpin Ford (N hills, ca) diagnosed it with a faulty throttle body, not covered by our 7-year powertrain limited warranty. This is a certified preowned Ford Edge that we purchased a little over a year ago. Throttle bodies should not fail with 45K miles on the car. And, it should be covered by the warranty, or better yet...it should be a recall. The loss of power is a dangerous problem that Ford should take responsibility for.
The "door ajar" warning light started coming on, intermittently at first and then continuously. Bad sensor. When this occurs, the doors will not lock using the latch and the interior lights stay on for a time. The only way to lock the doors once inside, is to use the key fob. This can be quite dangerous if not in a good area. This problem has drained my battery on more than one occasion. The problem has been diagnosed, however, most Ford dealers want to charge customers $215 plus for diagnostic fees. Only then will they repair the problem. My car is still under warranty, so I still wind up paying about what it costs to repair it. (??) car part stores will run a diagnostic for free... this seems to be a chronic issue. When I researched it, tons of information about this specific problem surfaced. It seems Ford will not issue a recall when it is so obviously needed.
Ford Edge suddenly lost power ( vehicle still running). No response from accelerator even though vehicle was still running. Had to roll to side of road (very unsafe). A warning light briefly came on showing ":AWD off" and after a few seconds warning changed the "wrench" icon. This happened a second time just a few hours later. I scheduled appointment with dealer for the next day, and it happend again on the way to the dealer. Dealer ran codes, all passed and couldn't find issue. It happened again 10 miles after picking up from the dealer. Rescheduled for next day with dealer. Issue happened yet again on the way to the dealer. Once again dealer could not find issue or any error codes. In summary, it happened 5 times in less than 30 miles of driving. This vehicle is not safe to drive.
On June 12, 2015 my 2011 Ford Edge limited experienced problems with the locks. The car will not stay locked and unlocks itself. Whether stopped in traffic, driving, after turning off the ignition, or walking away from the car, it unlocks itself and sometimes does it cyclically. It happens whether I lock the car manually or with the key fob. If I use the key fob, within a few seconds it will unlock itself again. If I lock it manually, it may be a few seconds or a few minutes. It causes the exterior parking and hazard lights to flash and the dome light to come on. It is not safe. I live in an major city. Though I have a push ignition that won't start or operate the car without the key fob present, I am afraid that if I leave the car someone could get in and ransack/damage it or worse yet, get in and wait for me to return and attack me as I approach or open the car.
- Lanham, MD, USA
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Door sensor does not register that the door is shut, causing the lights to stay on inside continuously. This is a danger to the driver especially at night because I cannt see to drive with the inside dome lights on and its unsafe for the passengers when the doors will not lock.
The contact owns a 2011 Ford Edge. While the vehicle was stationary, the warning indicator displayed that the front driver side door was ajar even though the door was closed securely. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
A door ajar but no door open. Latch key assembly had to be changed on driver's side front and now at 80,000 miles latch key change needing changed on passenger rear door. What will it take for Ford to recall this issue. Posted so many times here.
"door ajar" warning light on dash does not go out. Also, twin interior lights do not go out. This draws down battery when parked and is a safety issue when driving at night. Fix from Ford dealership is $400+. this is ridiculous, and seems to be a systemic problem. I saw on line repairs of how to fix going back to 1998 Ford model from Windstar, to Ranger, to Edges - all models years, all with the same problem. Ford has not bothered to fix this problem for years!..3-days ago, I took my 2013 Ford Taurus to the Ford dealership in lancaster, SC for a safety recall to fix defective door latches, and a separate recall check on lights on the license plate for possible moisture leakage. So, I got a safety recall on possibly failed seal on license plate lights, but no recall on an issue with the lights on in the vehicle cab while driving at night"?? it makes one wonder who make these decisions about what is a safety issue. Is it done solely on the basis of what is cheap and expeditious? if the fix is cheap, recall it and if the fix is a bit more costly, do nothing and let the manufacturer make money off the fix. How can drivers be protected? how can consumers be protected" I hope you can help. Thank you. [xxx].updated 10/27/15 'information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Driver door adjar notification won't go off even though all doors are closed. This prevents doors from locking while driving causing safety hazard. Also causes the interior lights stay on while driving causing safety hazard at night. Sometimes interior lights won't go off at all even after the car has been turned off for hours.
Door ajar light stays on. This causes all dome lights to stay on, at night impairs vision when backing up. Makes driving very unsafe for first few yards, dome and map lights then go off. This is very unsafe and I have had one latch replaced. Now another is doing it. Ford dealer refused to fix it again, will cost about $300 each time. I feel Ford has know of this problem for some time and should fix all doors on models affected, or find solution to having lights stay on instead of just the warning light. I'm going to tape over my map lights until trade in, and will not buy another Ford product if they don't provide a safe solution at their cost....updated 07/30/15 updated 9/23/15
Multiple incidents after repair of door ajar switch/sensor will not recognize that the door is actually closed even though the dome lights stay lit and the car gives a warning.
Door ajar light stays on regardless of how many times I close the door. The door is closed but the sensor stays on and the light inside the car will not turn off (due to the car thinking the door is open)--not sure if the door does not close all the way. Seems unsafe to drive with the car this way since I don't know if it is securely closed.
All doors are closed but "door ajar" notification is present prohibiting doors from locking and interior lights from dimming. This is a safety issue whereby the interior lights are distracting during night-time driving.
Door ajar and interior lights remain on even when door is closed. Interior lights stay on while driving causing it difficult to see also runs the battery down. Continuing lights make it a hazard for the driver and other drivers
A D V E R T I S E M E N T S
- Tarzana, CA, USA