CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
52,575 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Edge. While all of the doors were closed, the front driver side door ajar warning light illuminated. In addition, the interior lighting remained illuminated. The failures recurred continuously. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 22,000.
This is the 2nd time in 3 years that I have had an issue with my driver door saying it is ajar when it is actually closed. It won't lock and the lights stay on, allowing for the battery to drain if left for too long. The door ajar light will not shut off unless I repeatedly slam the door until it registers that it is closed. Besides, being a safety issue, it is hurting my shoulder because I have to keep shutting it over and over until it registers. Twice I have gone out in our garage and night and found the entire car lit up because the car thinks the door is open. And it won't lock as long as the car thinks the door is open, which can also be a safety issue. This is apparently a known issue as many, many people on the internet are reporting the same issue. This is the 2nd time I've had my car to the dealer for this same issue!
The driver door is not locking with the door ajar alert on. Feel unsafe while driving. Left the vehicle on an airport parking lot. The river door ajar was on even all the doors were locked. Dome lights were left on while I was gone for several days. The battery was completely drained when had to call someone for help. Thank god it happened at a secure place.
Door ajar warning. Doors do not lock automatically nor will they lock with lock control on door or when in motion. Only possible way to lock doors is the remote on the key when car is stopped.
While driving less than 5 mph in my driveway and turning to park, I noticed a thin stream of smoke coming from under the hood on the driver's side, about 3/4 way up the hood toward the windshield. I stopped, turned the car off and got out. Within seconds the car was filled with white smoke and the same white smoke started pouring out all sides of the hood and the front grill, fire was dropping from the engine onto the ground, and within about 30 seconds the front of the car went up in flames that were shooting 10-20 feet into the air. 2 minutes of exiting the car it was fully engulfed with 20-30 ft flames and thick smoke the fire department arrived in about 5 minutes and put the fire out. The car was completely destroyed. I notified Ford of the incident and they advised there were no recalls or similar problems with other Edges. I have photos of the destroyed car the day after and also still have the car if there's any reason to inspect it.
- Wakefield, RI, USA
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Ford needs to recall the door latch & ajar switch assembly. This is the second time this assembly has failed and I know numerous others with Ford with same assembly that has failed in other models. When they go bad you don't know if the door is shut or open, the interior lights won't go out (thus drawing on the battery), and you can't trust the sensor to know if the door is shut and locked or not. It is a bad design from the start with this part. If they don't want to recall every car and replace, then they need to offer an unlimited warranty that they will fix for free if/when it does fail (and need to reimburse people that have already had it fixed).
Door sensor ajar will not go off. Unable to lock your doors while sensor states ajar. Has been to Ford dealership many times. The dealership has said it fixed issue but the sensor went bad again. However, after warranty expires. This needs to be recalled and fixed. It is a hazard to your safety not to be able to lock your doors.
Door ajar light for drivers side stays on continuously even when door is closed properly. Interior lights remain on until a certain speed is reached. When vehicle is not in use the interior lights turn on and off as if the door were being opened and closed. I have replaced the battery once and have yet to replace the door switch.
Our Ford Edge gives us the door ajar notification upon putting the car in drive and at random times when driving. The doors are all closed when this happens. The overhead lights come on and will not turn off as long as the door ajar warning is on. Sometimes, the problem can be corrected by slamming the driver door a few times. Other times their seems to be no remedy. Other than being extremely annoying, we believe this to be a serious safety issue. The overhead lights make it difficult to see out of our vehicle at night, and if there ever really was a door ajar, we wouldn't know.
The contact owns a 2011 Ford Edge. The contact stated that the door ajar indicator remained illuminated after the doors were closed. As a result, the interior lighting remained illuminated and the automatic locks malfunctioned while driving. The vehicle was taken to the dealer but no diagnostic testing was performed. No repairs were made to the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 55,299.
I started getting a message driver's door ajar even though the door was closed. This did not allow the car to lock properly (two beeps instead of one beep). Also, the interior light did not go out. This is now occurring when I get into the car and try to drive off. This doesn't happen every time, however is now happening more and more often. Sometimes you can lock and unlock the door lock several times and the message will go out and the interior light will go off. Sometimes the only way it will go out is by slamming the door. I have read several others that are having the same issue. It seems to me this should be something that should have a recall if so many customers with different Ford/Mercury vehicles are experiencing. I have an appointment to have the dealer look at my car tomorrow. I can't continue driving it with these hazards.
Dolor on driver side dont clase by beeper and alarm wont set. Afraid is damaged door look mecanism. Alredy changed 2 times before with warranty now expired. Alarm activated when door open cant drive car.
<> when closing the driver's door, I get a "door ajar" message, even though the door is fully shut. I can get the message to go off if I slam the door repeatedly, but sometimes it takes two or three slams to get it to go off. This can be a serious safety issue when I'm not able to get the message to go off. If it occurs at night, I have to drive with the interior lights in the car on. I'm also concerned about the driver's air bags being able to deploy in an accident, if the sensor thinks the door is open. This problem really warrants a recall to address this issue.
The "door ajar" warning light comes on intermittently and has drained the battery at least 4 times over the past 10 months. The dead battery has left me stranded on several occasions.
Door ajar warning light comes on every time we get into the vehicle and never goes off no matter how many times we close the door. Doors do not lock as car begins to move. Dome lights stay on for extended period when we start driving and after we have parked the car at end of trip. Back up camera doesn't function some of the time, and it never functions completely as it should. Car horn goes off at random times while car is parked with no one near it. It is a random sounding honking, not the consistent honk it makes when the panic button is pushed. Radio sometimes will not turn on, and sometimes when radio is on while driving, it won't turn off, even after car is turned off, key is taken out, we get out of car and lock it. Syncing system doesn't work right. Phone calls disconnect randomly. Battery warning light comes on sometimes when we turn car on; and dash display is delayed or doesn't come on. We have not had the car stall or start a fire as yet, but are afraid that may come next, as we have ready the many complaints about the 2011 Ford Edge problems and have found so many people have documented these exact complaints we have listed, and others have had the very dangerous stalling or burning problem. How we hope these problems will be investigated and Ford will be forced to fix these dangerous problems before someone is injured or killed because of them. How can Ford not have addressed it yet?!
A D V E R T I S E M E N T S
- Los Angeles, CA, USA