CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
2.6
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
55,668 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down the highway, my 2011 Ford Edge lost all acceleration and the AWD warning light came on with the lighted symbol of a wrench. I was almost rear ended by several cars before I could make it side of road. I had to shut vehicle completely down and restart. This problem continued for several more times. Ford needs to address this problem before several people get killed.
On occasion, when breaking at slow speeds (like pulling into a parking space) while depressing the brake peddle, the car will accelerate and lurch forward. My foot was nowhere near the accelerator peddle. This happens about once every few weeks.
The door ajar warning lights come on every single day for all doors. Constantly causing surmountable stress to driver. If unable to get the sensor to turn off, the doors do not lock while driving, which is terribly unsafe for driver and passengers. Also, because the dome light is connected to the door, the lights stay on draining battery. I've also had the door ajar sensor warning come on while driving down the road, when it was previously not on. There are also warnings "check fuel inlet", but there is nothing to check. The only problem is that the sensor has a problem! which then in turn makes the engine light illuminate because it thinks there is a leak in the fuel inlet, or perhaps thinks that the seal isn't closed because Ford decided the cap-less fuel inlet was a good idea. It's not!
Driving on interstate car loses almost all engine power warning light goes on towed to dealer told throttle body needs replacement part backordered now going on 3 weeks car has 52000 miles service advisories for this part on other Ford models not Edge
- Deland, FL, USA
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Car stalled when enmotion at 40 mph wrench light comes on also AWD light stop turn off engine and restart car it runs normal at that point but will do again unexpecting at another time and place.speed is no factor at any given speed it will stall.it is unsafe to drive.
Traveling at 55mph, lost thrttle control, yellow wrench icon appeared. Was able to pull over. Engine was still running. Turned off engine, and resarted. Everything was normal on way back home. Car still parked, haven't been to dealer shop yet.
Car looses power with no warning, accelorator does nothing.have to turn car off and restart.this is a serious safety problem, I was nearly T boned by a semi crossing a main road when I had no power and stalled in middle of highway, if not for great reaction of semi driver iwould have been hit broadside at 50 mph.this has to qualify as a safety recall if ever there was a need for one.
The contact owns a 2011 Ford Edge. While driving 20 mph, the vehicle stalled, lunged forward, and the limp home mode independently activated. The check engine and throttle control actuator stuck open warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the full throttle body malfunctioned and needed to be replaced. The vehicle was not repaired. The vehicle was taken to be inspected where it was confirmed that the throttle control actuator was stuck open. The manufacturer was notified of the failure. The failure mileage was approximately 62,800.....updated 03-31-16
Engine stalls, changes to limp home mode. This can happen during acceleration or at speed. The error wrench lights. This has resulted in an unsafe deceleration in traffic. Dealer finds no code in the system. Engine will run fine after shutdown and restart. The incidents occur on surface streets, intersections, and at highway speed. The Ford case number is case number cas7831451V2Q4H3. No satisfaction from Ford at this time.
I left my house in the morning on 11/6 and after a short drive the "AWD off" and a "little wrench" light came on and the car lost power and just stopped in the middle of the street since I was trying to go up a hill. Thankfully no one was behind me!! it started to run very rough so I turned it off quickly, waited a few seconds and restarted it. The car then ran ok and got me to work and home again but when my husband took it to run an errand that night, same thing happened to him and then again this morning when I was bringing the car down for service. This was three times in one day! with no warning the car just loses power and stops. Very dangerous!! I'm afraid to drive my car now and I don't want to be on the highway and have this happen - someone is going to get hurt. The dealer cannot duplicate the problem or find a code coming up to reveal the issue.
Vehicle completely lost power while driving 45 mph on busy 4 lane road with no shoulder. Yellow wrench lit up on dash and car completely and immediately shut down leaving me without the ability to steer and safely remove the vehicle off of the road (I was almost rear-ended and a car had to swerve to keep from hitting me). This happened twice in 8 hours. Car has been maintained, had fuel, new battery, etc. With no other warnings or indicators. This issue is very dangerous!
On several occasions the vehicle lost all acceleration and power to the engine. Yellow wrench showed there was a warning, and check engine light flashed, but upon turning off the car (the main electronics ie:radio/ac still worked) and restarting it resumed "normal" functions and driving. We had several times this happened to us. All of the occurrences happened in the middle of accelerating and at different speeds. Two were on residential roads, one was in a busy intersection, and one (the worst) was on the freeway 3 lanes over from the right shoulder going with the flow of traffic at 70mph. The dealership was unsuccessful N assisting with the problem because without a check engine light they were unable to diagnose the problem. But our latest incident, on September 11th, 2015 (this time the wrench and AWD off flashed), the check engine light stayed on and it was diagnosed as a bad throttle body. This is more than dangerous it is a russian roulette of whether the car will work or not. Please take this situation seriously, there are many other people M.carcomplaints.com/Ford/Edge/2011/engine/engine.shtml complaining about the same year and model as my car, having the same exact issue. This should be put on recall immediately.
Defective throttle body. Entering highway at approximately 45 mph and accellerating when car de-acclerated on its own to a crippling 2 mph. Moved over to the far right side with car moving at 2 mph until I was able to get off highway and part car. Let sit 15 minutes and car started and acclerated appropriately. 2 weeks later same thing. Acclerating from a stop at a stop ligh and car de-acclerated on its on and limped to 2 mph untill I could pull off road and let sit. Started badk up and drove ok. About two weeks later happened again. On August 30, 2015 the car began doing this daily and took 9 times of letting car sit after it de-acclerated to get home from work. Called Ford Motor Company and they claim no recalls for the defective throttle body problem that Ford Edges are having. Researched the internet and see thousands of complaints with this issue. Defective throttle body on Ford Edges including the 2011. Called Ford and lodged a complaint. Took car to skillman Ford in greenwood Indiana and was diagnosed as a failed throttle body and needed replaced. Was informed it would cost me $664.71 for me to have it repaired. Was also informed there were no Ford financial assistance programs to help me pay for repairs on the defective throttle body which is a Ford problem. I did authorize the repair as I need my car. I am very unhappy with Ford as they will not cover there defect and it is a known Ford defective part-throttle body. What will it take for Ford to step up and cover their defects? as much as I love my Edge I will not purchase another Ford product because there is no customer service programs at Ford Motor Company (not the dealership where I got my car repaired) when there is an issue with defective parts and getting them replaced by Ford. Shame on you Ford Motor Company.
Certified pre-owned 2011 Ford Edge limited AWD. Purchased in Nov. 2014. On Monday, June 8, 2015 as I was driving at 55 mph, a light came on on the left hand side of the instrument panel. The light said "AWD off" and had a little wrench symbol on it. The car abruptly lost power and I just coasted out of the way of traffic and onto the side of the road because there was no shoulder. I tried to press the gas pedal but nothing happened--there was no acceleration. My vehicle essentially "died" without warning in traffic. Weather conditions were sunny about 85 degrees. The radio and ac worked, but the gas pedal did not. The vehicle sounded like it was going to stall out and was sputtering as I coasted. I put the vehicle in "park" and turned the vehicle off. I waited several minutes and restarted the vehicle. Vehicle seemed to work ok and no warning lights came back on afterwards. I called the dealership and arranged for me to have my car inspected for the cause of this malfunction. I paid $111.30 for the vehicle to be hooked to a diagnostic machine but the dealership was unable to get any "codes" from a diagnostic reading nor could the dealer replicate the warning light to come on. On June 24, 2015 the same issue happened again. I took a photo of the light on the dash, sent it to dealership. Third time happened on Friday, July 10, 2015 and I was on the highway in the passing lane and had to coast across the slow lane to get out of the way of traffic so I wouldn't cause an accident. Again, I took photos of the odometer and the "AWD off" light and sent to dealership. Dealership sys without a code from diagnostic machine, they can't tell what is wrong. Fourth time happen last night, July 14, 2015. This is a huge issue as from researching on the internet, a lot of other Ford Edge owners experienced the same problem! please help! I feel like I'm getting no help!
The first time the problem occurred I was driving down a street and had slowed to make a left turn into a retail establishment. Just as I made the turn the vehicle shuddered slightly and immediately lost forward momentum - it was like the vehicle was in neutral - I had no acceleration. A wrench appeared on my driver's display. I was able to pull to a stop and I shut the vehicle off. After several minutes I attempted to start the vehicle. It took several seconds longer than normal for the vehicle to start but it did. The second occurrence happened in my work parking lot. I had backed my vehicle out of my parking place and just as I started to accelerate the vehicle shuddered slightly and I again lost any acceleration. I turned the vehicle off and restarted immediately. Again, it look slightly longer than normal for the vehicle to start. The third time I was driving 55 down a road when the vehicle suddenly lost momentum. Same deal with limping to the side of the road, praying this time that nothing was coming as the vehicle was only half off the road. It started with effort. In each occurrence the wrench appeared. This has all happened over a period of 13 days. I contacted a local Ford dealership Saturday and described the problem over the phone. The mechanic said he was very familiar with the problem - that it was the throttle body. I decided to do some online research and discovered complaint after complaint describing the same problem. I'm very disappointed in Ford for not making this problem more of a priority. Does there need to be a loss of life before something is done? we will be driving several states away in just a few weeks and I have absolutely no confidence in my vehicle. I certainly don't want to be traveling 75 miles an hour on a freeway when my vehicle suddenly decides it doesn't want to cooperate. Very, very disappointing.
While driving, car lost all power on highway, gas pedal unresponsive, pulled over, restarted car, ran as normal. Happened a couple of times before, some with engine warning, some without. Suspected throttle body. Contacted Ford, was stated no recalls for the Edge on this issue. Purchased a new throttle body and installed. No more problems.
Car almost shuts down, you can drive it at 1 mph or restart & it works fine. Engine light does come on. Had it towed to dealership & they couldn't find anything wrong. We are both handicap, it's are only car & shuts off daily. Dealership can not do anything unless we bring it, take a mechanic with us & it happens while he is in the car!!
While driving through an intersection, vehicles stalled. "AWD fail" light exhibited. Turned off ignition and restarted. Second event, same circumstances, again had to coast to side of intersection to restart. Same indications. Took to dealership and diagnosed as throttle body failure. Had to be replaced. Concerns: (1) safety (2) throttle body should not be failing with this few miles (3) Ford forum indicates that this is a recurring issue with other Ford Edge vehicles. But there has been no recall or extended warranty.
A D V E R T I S E M E N T S
- Egg Harbor Twp, NJ, USA