hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,136 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge fuel system problems

fuel system problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2011 Ford Edge:

Unsubscribe any time. We don't sell/share your email.

2011 Ford Edge Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #22

May 242015

Edge 6-cyl

  • 49,905 miles


The first time the problem occurred I was driving down a street and had slowed to make a left turn into a retail establishment. Just as I made the turn the vehicle shuddered slightly and immediately lost forward momentum - it was like the vehicle was in neutral - I had no acceleration. A wrench appeared on my driver's display. I was able to pull to a stop and I shut the vehicle off. After several minutes I attempted to start the vehicle. It took several seconds longer than normal for the vehicle to start but it did. The second occurrence happened in my work parking lot. I had backed my vehicle out of my parking place and just as I started to accelerate the vehicle shuddered slightly and I again lost any acceleration. I turned the vehicle off and restarted immediately. Again, it look slightly longer than normal for the vehicle to start. The third time I was driving 55 down a road when the vehicle suddenly lost momentum. Same deal with limping to the side of the road, praying this time that nothing was coming as the vehicle was only half off the road. It started with effort. In each occurrence the wrench appeared. This has all happened over a period of 13 days. I contacted a local Ford dealership Saturday and described the problem over the phone. The mechanic said he was very familiar with the problem - that it was the throttle body. I decided to do some online research and discovered complaint after complaint describing the same problem. I'm very disappointed in Ford for not making this problem more of a priority. Does there need to be a loss of life before something is done? we will be driving several states away in just a few weeks and I have absolutely no confidence in my vehicle. I certainly don't want to be traveling 75 miles an hour on a freeway when my vehicle suddenly decides it doesn't want to cooperate. Very, very disappointing.

- Pleasantville, OH, USA

problem #21

May 042015


  • 78,000 miles
While driving, car lost all power on highway, gas pedal unresponsive, pulled over, restarted car, ran as normal. Happened a couple of times before, some with engine warning, some without. Suspected throttle body. Contacted Ford, was stated no recalls for the Edge on this issue. Purchased a new throttle body and installed. No more problems.

- Charlotte, NC, USA

problem #20

Dec 182014

Edge 6-cyl

  • 45,000 miles
Car suddenly lost speed and slowed to crawl while driving, issue is with the electronic throttle body.

- Springfield, NJ, USA

problem #19

Oct 102014

Edge 6-cyl

  • 23,000 miles


Car almost shuts down, you can drive it at 1 mph or restart & it works fine. Engine light does come on. Had it towed to dealership & they couldn't find anything wrong. We are both handicap, it's are only car & shuts off daily. Dealership can not do anything unless we bring it, take a mechanic with us & it happens while he is in the car!!

- Indianapolis, IN, USA

problem #18

Oct 102014

Edge 6-cyl

  • 63,000 miles
While driving through an intersection, vehicles stalled. "AWD fail" light exhibited. Turned off ignition and restarted. Second event, same circumstances, again had to coast to side of intersection to restart. Same indications. Took to dealership and diagnosed as throttle body failure. Had to be replaced. Concerns: (1) safety (2) throttle body should not be failing with this few miles (3) Ford forum indicates that this is a recurring issue with other Ford Edge vehicles. But there has been no recall or extended warranty.

- Viera, FL, USA

problem #17

Oct 102014

Edge 6-cyl

  • 103,405 miles
This is the second time I have experienced a complete loss of acceleration. I brought my car to local Ford dealer about a month ago and they installed a software update and said that should fix the problem but the problem occurred again today. Luckily both times I was in a place where I was able to pull off the road. These are the symptoms: 1. sudden and complete loss of acceleration while traveling at speed 2. wrench icon showed up on the dashboard display 3. coasted to stop and applied brake (car began to shake) 4. shifted to park and shut car off 4. restarted car and everything back to normal. The problem is that Ford states they cannot replicate it and once the car has been restarted the wrench icon and problem go away. They say that once the wrench icon goes away the computer doesn't store the error code and therefore will not show them the problem. They tell you to drive the car to the dealer while the wrench icon is still on the dashboard but that would be impossible unless it happened right next to the dealer.

- Livermore, CA, USA

problem #16

Sep 252014


  • 52,000 miles


The vehicle just looses power. This happens right in traffic with no warning. There was not a crash this time but it was very close. We had nowhere to get off the road. This is the third time this has happen in the last two days. It appears other people have had this problem and it is the throttle body. You can shut the car off and restart and it is fine again. Dealer says there isn't a code so they can't say what the problem is. Someone is going to get hurt and I understand Ford has recalled other models in the same year for throttle body problems.

- Joplin, MO, USA

problem #15

Sep 182014

Edge 6-cyl

  • 38,713 miles
My vehicle all of a sudden slowed down to a coast and would not accelerate. A yellow icon appeared and informed me that I needed to take the vehicle in to the dealer asap, there is a malfunction in the vehicle's AWD system. I was able to pull over to the side of the road and turn of the car. The car then started and I was able to get home. When I brought the car over to the dealership I got hit with a $1,000 bill, for the part (throttle box controller) $475, labor $120, re programming the computer $130, fuel injector cleaning $159 and oil change $75. My car is almost three years old and I take good care of it. It is not acceptable that an electrical component's part and labor replacement cost is $1000 in less than three years.

- Port St. Lucie, FL, USA

problem #14

Sep 082014

Edge 6-cyl

  • 80,000 miles
I was driving 25 miles per hour on a major roadway and for no reason the car lost acceleration. The engine began to shake and gasp. After I lost power to the engine I could only drive one mile an hour to try to get off the road in heavy traffic. I did not get in an accident but it could have easily happened. A yellow warning wrench icon appeared. I turned off the car. I restarted the car and the problem resolved. I took it to a repair shop and they cleaned the throttle body because no error codes were found and it was dirty. It happened again one week later when I was traveling 50 miles per hour. I tried to drive to a dealership to keep the wrench icon on but the car stalled. I restarted and the problem resolved but I continued to a Ford dealership. Once again there was no code. I have researched this on the internet and it is happening to others as well. This is very dangerous and I am lucky it did not cause an accident. This should be recalled and repaired by Ford.

- Salisbury, MD, USA

problem #13

Aug 212014

Edge 6-cyl

  • 43,700 miles
I had just purchased my 2011 Ford Edge sel driving it for the first time after driving it home. I was driving on a two lane hwy when I lost power, a warning came up on the dash AWD off with the little tool beside it. I had to coast off to the side of the road and thankfully there was a place to pull over. I waited a few minutes then restarted the car and it drove fine until 1 week later while I was driving on the interstate it did the exact same thing, the car shut down again. I did make it to the side of the road this time it did not want to start so I waited alittle longer and tried again and it did start back up. I pulled out and less than 1/2 mile down the road it shut down again. I managed to get it to the side of the road turned everything off restarted it again. All of this happened at night with just me and my son, we were scared to death. I did make it home that night. I called the dealership where I purchased the car and was told that they couldn't see me until 1 week and 2 days later. I took it to the dealerships service dept today and was told that they can't help me with my car since it is a Ford and they are a Chevy dealer and I need to take it to their Ford dealership. I should have been told this before I drove an unsafe car 45 minuted down the road. After complaining to the salesman who sold me the car, they are going to take it to the Ford service dept for me (its 3hrs from my house) but that is not until next week. I am stuck with an unsafe car to drive that I just purchased and haven't even made the first payment.

- Rock Cave, WV, USA

problem #12

Sep 102014

Edge 6-cyl

  • 44,150 miles


Accelerator became unresponsive in heavy traffic at speed creating a very dangerous situation. The engine was running but you were unable to accelerate, had to maneuver out of traffic on to the shoulder of the road and wait in high volume traffic to be towed.

- Prairie Grove, AR, USA

problem #11

Sep 042014


  • 20,170 miles
Was driving in busy residential area and the car started to shudder and eventually lost all power to the engine and the dashboard displayed a wrench symbol. It seemed like it was going to stall. I was able to get to the side of the road. I then turned the engine off and upon restarting was able to drive the short distance to the dealer. The dealer performed a PCM reprogram. Per the diagnostic notes, after getting a code of P260F they reprogrammed the car to the latest calibration, test drove it (approx 9 miles) and no sign of the problem. I picked the car up on Friday, Sept 5. today, Sept 7, 2014, just 2 days after "fixing" the problem, the exact same thing happened. Similar speed, car started to shake and unresponsive to accelerator. Fortunately, I was at nearly the same location so I was able to get to the side of the road without incident. After researching the issue, this appears to a pretty common problem in the Ford Edge owner community. However, if this issue were to happen while driving on a freeway, the outcome might be very different. Hoping someone can help with this issue. I no longer feel safe driving this car.

- Costa Mesa, CA, USA

problem #10

Jul 042014

Edge 6-cyl

  • 55,000 miles
While driving at highway speeds on an interstate, there was a sudden loss of accelerator power. I was able to maneuver the vehicle to the side of the road, park, shut the engine off, and restart with seemingly no repeatable affect. Dealer not able to reproduce the problem but says that it's probably the throttle body. This loss of power and required shoulder maneuver could have caused a significant crash due to surrounding traffic.

- Blaine, MN, USA

problem #9

Jul 302012

Edge 6-cyl

  • 29,000 miles
The power steering does not work properly at low speeds. This is identfied in Ford's tsb 10-21-1 steering the vehicle is very difficult. I'm concerned that the ability to properly control the vehicle at low or high speeds may become a problem. This is a major safety concern. By issuing a tsb, I believe Ford is acknowledging that there is a potential safety problem with the power steering system - a major component of vehicle safety. The advancetrac (stability/anti-rollover system) appears to have failed indicated by the warning lights on the dash. Intermittently, the warning light turns on and then off while driving or parked with engine idling. Based on numerous occasions, I believe there is a fault in the stability system. Ford technicians cannot replicate the problem. Many other owners appear to be having the same issue with the Ford Edge and F-150 trucks among other Ford vehicles. The fuel system displays a warning that the fuel inlet requires checking due to a vapor leak. Ford replaced a traditional fuel cap assembly with a capless system which appears to not seal fully or allows debris to keep the system from remaining fully sealed. There appears to be many other owners who experience this same warning light with a malfunction indicator light illuminated that cannot be turned off. If fuel vapor is leaking, there is risk of vehicle fire or explosion.

- Blaine, MN, USA

problem #8

Jun 282014


  • 55,000 miles
Driving on the road and making a right turn, the vehicle lost accelerator response. Had to coast of the road in a very busy intersection. The check engine light and the wrench light on dash lit up. Turned the car off and on 3 times and then I could drive like nothing happened and the dash lights went off. It happened again a week later on the highway at 65 mph. I was on the left lane and there was no shoulder so I had to coast thru threee lanes to the right shoulder. Again, turned car on of several times until regained accelerator response. When I reached my destination I located an obdii scanner andd the P2111 code came up. This is the same issue as the Ford escape that was issued an extended warranty. Investigating thru the internet there are many complaints of the same issue on the Ford Edge. Why is it Ford not acknowledging the issue and do the same as for the escape vehicles?

- Charlotte, NC, USA

problem #7

Jun 112014


  • 32,000 miles
While accelerating from a red light, my 2011 Ford Edge became unresponsive and would not accelerate, as if going limp. Car then rode rough and sputtered as we pulled over on the side of the road. After turning off the engine I restarted the car and all was fine. I had it towed to the dealership who diagnosed the problem as a faulty throttle body.

- Norfolk, VA, USA

problem #6

Nov 102013


  • 32,000 miles
When driving wrench symbol comes on dash. Car losses power.when press on gas car does not move. RPM gauge goes crazy (up and down ).have to pull over.shut car off.restart engine. Drive car until it losses power again without warning. Very dangerous. Someone is going to die this problem needs to be look at.it is going to happen in an intersection, on a turn, on railroad tracks.only the car knows when it is going to lose power.

- Brooklyn, NY, USA

problem #5

Oct 172013


  • 41,000 miles
Driving down the road, the vehicle suddenly lost power and the gas pedal became unresponsive. "see manual" warning light with a wrench icon came on. Pulled car over, and restarted the vehicle at which time the car drove normally. Took it to local dealership, where they were unable to pull the error code. Continued driving vehicle and error occurred intermittently. Today, occurred twice on my drive in to work (5 miles), the second time the "check engine" light came on. Took vehicle to autozone, they pulled a P2111 code. Having throttle body serviced tomorrow at local repair shop. The last time this happened today was in an intersection - very nearly caused an accident. This throttle body failure seems to be a common issue. I find it very curious that there has not been a recall yet as this is clearly a widespread issue and it is clearly a safety issue.

- Russellville, AR, USA

problem #4

Sep 272013

Edge 6-cyl

  • 68,810 miles
While driving in traffic at approximately 40 mph, the engine suddenly went into safe mode and the vehicle slowed causing following traffic to take evasive action to avoid the car. Although it was difficult in traffic, I was able to move to the right lane and then into a gas station parking lot without significant incident. I shut the engine down and restarted. The wrench alarm was gone and the engine ran normally. I drove to a dealership where a throttle body issue was diagnosed. The total fee was $500 and the vehicle still drove normally.

- Cocoa, FL, USA

problem #3

Sep 112013


  • 61,000 miles
While driving around 65mph, the vehicle suddenly went into "limp" mode with no ability to maintain speed. I was on a 3 lane bridge without a shoulder and it was difficult to navigate the vehicle safely through traffic from the far left lane, across the bridge, and onto the upcoming shoulder. The red "wrench" light came on along with the "AWD" light. Pressing the gas pedal had no impact to RPM's (which stayed around 700rpm). Brake screeching from another vehicle was heard as my vehicle coasted across the 2 lanes of traffic. After coming to a stop, I turned off vehicle and restarted without any warning lights and vehicle drove normally. Incident occurred again 1 week later in heavy traffic, aproximately 65mph. Red wrench light, AWD light. This time engine light also came on. I maintained my lane, put on my hazard lights, put car in neutral, turn off ignition while coasting, slightly tapped brake to restart the car. Vehicle started but warning lights did not reset and vehicle still in limp mode. Without the ability to maintain speed, I coasted to the shoulder and came to a complete stop. Turned off vehicle again. Restart and red wrench light was off and AWD light was off. Engine light stayed on. Vehicle drove normally. Took it to a dealer who replaced the throttle body at my cost. Vehicle is not safe when suddenly going into "limp".

- Webster, NY, USA

Read the next 2 complaints »

Not what you are looking for?