Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,753 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge lights problems

lights problem

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2011 Ford Edge Owner Comments (Page 4 of 8)

« Read the previous 20 complaints

problem #96

Jul 012016


  • 66,000 miles


Door ajar warning came on with the door closed has very quickly got worse car will not lock properly when off anyone can press the keypad and get in the car so potential break in and door do not lock while driving safety issue if my daughter reaches for the door while driving the dome lights stay on while driving safety hazard while driving at night. There needs to be a recall as I'm about to spend hundreds to get this fixed and it could potentially happen again !

- Apo, AE, USA

problem #95

Apr 222016


  • 52,000 miles
The door ajar switch stays on all the time. It cause the lights on the inside for few minutes and you can't see how to drive at night you have to wait for them to go out.

- Brazoria, TX, USA

problem #94

Jul 012016


  • 80,000 miles
Due to the latch mechanism on the doors, the computer thinks the doors are still open and the lights inside do not turn off which makes it very difficult to see and drive when the interior lights of the car are on. Computer keeps saying "door ajar". the dealership wants to charge $600 to replace the latch mechanism and they don't guarantee that the problem doesn't happen again

- Chula Vista, CA, USA

problem #93

May 012016


  • miles


Had problems with door side sensor saying the door was open when it wasn't. now the passenger side door is doing the same thing. The doors will not lock while driving if the door sensor is saying the door is open. This is a safety hazard. Also, if the door open sensor is saying the door is open once you have gotten out of your vehicle and shut the door, the interior light will stay on and this drains your battery.

- Piedmont, AL, USA

problem #92

Jun 012016


  • 52,000 miles
Passenger door ajar light will not go out although the door is shut completely. This causes the dome light to stay on when parked and causes other lights to begin blinking on and off, also has caused car alarm to go off for short periods of time and than stop by itself. The door ajar light is always on when operating the vehicle, and always when starting the car after engine off and parked.

- Auburn Hills, MI, USA

problem #91

Aug 012015


  • miles
The door ajar sensor keeps alerting - although door is not ajar - when car sits for any period of time this drains the battery. Have had to replace battery twice. Too expensive to have dealer repair.

- Gonzales, TX, USA

problem #90

Jun 072016


  • miles


The passenger door sensor does not work and is causing the battery to drain. I have been stranded twice. The doors will not lock when the car is in motion. I am afraid when driving my car.

- Houston, TX, USA

problem #89

Apr 012016


  • 25,000 miles
Door ajar signal stays on when door is closed. Dome lights stays on because the door ajar. Doors don't lock because of the door ajar. Had it fixed one time and now its doing it a second time.

- Chesapeake, VA, USA

problem #88

May 232016


  • miles
The 'door ajar' signal stays on even when the door is securly shut. This also causes the dome/interior lights to stay on. This also makes it so you can't fully lock up the car. After a certain amount of time this also causes the alarm to go off while the car is unattended. All of these things combined drains the battery, leaving us stranded. With a newborn and a toddler this is a major concern.

- Fullerton, CA, USA

problem #87

Feb 252016


  • 43,462 miles
Ford Edge door ajar latch issue indicator light stays on while door is closed dome light remains on inability to lock the vehicle faulty latch

- Dededo, GU, USA

problem #86

Jun 022016


  • 69,999 miles


The door ajar warning lights come on every single day for all doors. Constantly causing surmountable stress to driver. If unable to get the sensor to turn off, the doors do not lock while driving, which is terribly unsafe for driver and passengers. Also, because the dome light is connected to the door, the lights stay on draining battery. I've also had the door ajar sensor warning come on while driving down the road, when it was previously not on. There are also warnings "check fuel inlet", but there is nothing to check. The only problem is that the sensor has a problem! which then in turn makes the engine light illuminate because it thinks there is a leak in the fuel inlet, or perhaps thinks that the seal isn't closed because Ford decided the cap-less fuel inlet was a good idea. It's not!

- Lake City, MI, USA

problem #85

May 282016


  • 43,000 miles
Vehicle has begun to show driver door ajar at all times, even when slammed several times. This causes lights in cabin to remain on and drain battery when parked and even causes horn to begin to beep at all times during the day and night. Also causes doors to lock or unlock while driving or while parked and left unattended. Not secure for children to ride in car since locks are not reliable or to leave the car since you may return and vehicle has unlocked. This is very much a safety concern since it is impossible to back up or drive with the cabin lights on.

- Gibsonton, FL, USA

problem #84

Apr 232016


  • miles
The false door ajar signal shows up when I start the car, and prevents to doors from locking. Dome light stays on, as well as lighting under both side mirrors which is causing battery drain. Sometimes you can clear the door ajar by opening it again and slamming it very hard. This is the second incident of this happening, and had it last fixed at the Ford dealership in June of 2013.

- Burnsville, MN, USA

problem #83

Feb 062016


  • 95,598 miles
Drivers side door sensor malfunctions. When door is closed it indicates that the door is still open and dome lights inside the vehicle remain on even when driving the vehicle.

- Douglasville, GA, USA

problem #82

Apr 112016


  • 85,000 miles
Interior light would stay on with false door open signal on driver side, then same thing on passenger side. Under warranty at the time but had $100 deductible paid on each side. Now warranty is up and R/rear side door ajar light staying on. This has to be manufactured issue and recalled. 2011 Edge with now 86000 miles. Help please!

- Burnsville, MN, USA

problem #81

Apr 152016


  • miles
I am having problems with driver door. The dash light appears saying door ajar and my dome light stays on, even though the door is shut. If I open and shut the door multiple times it sometimes goes out. This is a safety issue as my door does not lock in thus condition. This happens when stationary. If I can't get the door ajar light to go out and I drive down the road it stays on. I took my vehicle to the dealer and they gave me two options, try cleaning the latch assembly, which may or may not help or to replace the part. I have not done either at this point. It will be $150 to clean it or $300 to replace. I told them I needed time to make a decision. This was on April 15,2016.

- Hyde Park, NY, USA

problem #80

Oct 102015


  • 55,000 miles
Interior lighting stays on when in park or driving because of door switch malfunction saying door is ajar when it is in fact closed creates driving hazard when lights will not turn off and glaring off windshield making driving at night dangers please make a recall and fix this issue.

- Evergreen Park, IL, USA

problem #79

Dec 012015


  • 0 miles
Door sensor, latch issues. Known problem with Ford vehicles. Door ajar stays on which drains the battery hence the dome lights stay on. My Ford Edge will not lock, causing very dangerous circumstances when driving or stopped at a light in an area that is unsafe. Will not lock while parked, in drive (on highway or road) or with the ignition turned off. I was over my warranty by 1,000 miles and Ford customer service refused to help me, told me to take it in and pay for the work and service call and submit a claim.

- Rochester Hills, MI, USA

problem #78

Mar 252016

Edge 6-cyl

  • 39,000 miles
The drivers side door always says is ajar causing my fianc to drive around with the dome lights on. She already has trouble seeing at night and this is a disaster waiting to happen. The door is clearly closed. I noticed the door sensors are built into the latch so I looked up how hard it would be to change with the part O amazon and came across hundreds maybe even thousands of people all with the exact same problem. I don't understand how this isn't a recall with so many vehicles malfunctioning over many many years! do the right thing! lives are at stake! if you do right by your customers we will continue to buy your great products! but not at the cost of what could happen if this continues. I thank you for your time.

- Stoneham, MA, USA

problem #77

Mar 012016


  • miles
The driver door ajar light stays on even when the door is closed causin the enterior lights to stay on, possibly draining the battery overnight

- Egg Harbor Twp, NJ, USA

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