CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
2.8
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,478 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The door ajar warning lights come on every single day for all doors. Constantly causing surmountable stress to driver. If unable to get the sensor to turn off, the doors do not lock while driving, which is terribly unsafe for driver and passengers. Also, because the dome light is connected to the door, the lights stay on draining battery. I've also had the door ajar sensor warning come on while driving down the road, when it was previously not on. There are also warnings "check fuel inlet", but there is nothing to check. The only problem is that the sensor has a problem! which then in turn makes the engine light illuminate because it thinks there is a leak in the fuel inlet, or perhaps thinks that the seal isn't closed because Ford decided the cap-less fuel inlet was a good idea. It's not!
Vehicle has begun to show driver door ajar at all times, even when slammed several times. This causes lights in cabin to remain on and drain battery when parked and even causes horn to begin to beep at all times during the day and night. Also causes doors to lock or unlock while driving or while parked and left unattended. Not secure for children to ride in car since locks are not reliable or to leave the car since you may return and vehicle has unlocked. This is very much a safety concern since it is impossible to back up or drive with the cabin lights on.
The false door ajar signal shows up when I start the car, and prevents to doors from locking. Dome light stays on, as well as lighting under both side mirrors which is causing battery drain. Sometimes you can clear the door ajar by opening it again and slamming it very hard. This is the second incident of this happening, and had it last fixed at the Ford dealership in June of 2013.
Drivers side door sensor malfunctions. When door is closed it indicates that the door is still open and dome lights inside the vehicle remain on even when driving the vehicle.
Interior light would stay on with false door open signal on driver side, then same thing on passenger side. Under warranty at the time but had $100 deductible paid on each side. Now warranty is up and R/rear side door ajar light staying on. This has to be manufactured issue and recalled. 2011 Edge with now 86000 miles. Help please!
- Burnsville, MN, USA
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I am having problems with driver door. The dash light appears saying door ajar and my dome light stays on, even though the door is shut. If I open and shut the door multiple times it sometimes goes out. This is a safety issue as my door does not lock in thus condition. This happens when stationary. If I can't get the door ajar light to go out and I drive down the road it stays on. I took my vehicle to the dealer and they gave me two options, try cleaning the latch assembly, which may or may not help or to replace the part. I have not done either at this point. It will be $150 to clean it or $300 to replace. I told them I needed time to make a decision. This was on April 15,2016.
Interior lighting stays on when in park or driving because of door switch malfunction saying door is ajar when it is in fact closed creates driving hazard when lights will not turn off and glaring off windshield making driving at night dangers please make a recall and fix this issue.
Door sensor, latch issues. Known problem with Ford vehicles. Door ajar stays on which drains the battery hence the dome lights stay on. My Ford Edge will not lock, causing very dangerous circumstances when driving or stopped at a light in an area that is unsafe. Will not lock while parked, in drive (on highway or road) or with the ignition turned off. I was over my warranty by 1,000 miles and Ford customer service refused to help me, told me to take it in and pay for the work and service call and submit a claim.
The drivers side door always says is ajar causing my fianc to drive around with the dome lights on. She already has trouble seeing at night and this is a disaster waiting to happen. The door is clearly closed. I noticed the door sensors are built into the latch so I looked up how hard it would be to change with the part O amazon and came across hundreds maybe even thousands of people all with the exact same problem. I don't understand how this isn't a recall with so many vehicles malfunctioning over many many years! do the right thing! lives are at stake! if you do right by your customers we will continue to buy your great products! but not at the cost of what could happen if this continues. I thank you for your time.
The contact owns a 2011 Ford Edge. The contact stated that the down headlights illuminated randomly and failed to dim. In addition, the door ajar signal light illuminated. The vehicle was taken to the dealer where it was diagnosed and repaired; however, the failure recurred. The manufacturer was not notified of the failures. The approximate failure mileage was 75,000.
The driver side door is always ajar. The driver ajar light stays on at all times. This causes the dome lights to stay on at all times and run the batter dead. Useless to purchase anew battery! also, this causes the security system to not work and I have tried the wd 40 thing and anything else that has been suggested to me and nothing works. Battery is always dead and recharging and jumping all the time. This has been going on for several months now.
My door ajar light is constantly on for the back drivers side door. It causes my doors not to lock and my lights stay on. It has already ran my battery down and it causes my security system not to work. It is a safety hazard!!! I have called Ford and they say it's not a safety hazard and there is not a recall.
Driver door ajar switch malfunctioning. Consistently displaying "driver door ajar" when closed. This causes overhead lights to stay on making it difficult to see at night, also causes issues locking the door when exiting vehicle because it thinks the door is still open. This issue occurs everyday on most door openings/closings.
Door ajar alert comes on while driving (car in motion) - doors unlock, overhead lights turn on. I stop, open/shut door firmly continue driving and receive the same message later in the drive. I have on several recent occasions received this alert while stationary. This is occurring off and on but now has become more common. The door is shut but the alert comes on at a variety of intervals and when in motion the doors unlock and the lights overhead come in which can be dangerous in and distracting. Most recent occurrence 12/3/15
Car reports drivers door is ajar. Interior lights stay on while driving and doors can not be locked while driving. Keypad can not be used to lock car. After locking car with remote, lights stay on for an extended period of time leading to fly battery.
A D V E R T I S E M E N T S
- Lake City, MI, USA