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CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.

10.0

really awful
Crashes / Fires:
13 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
55,226 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge brakes problems

brakes problem

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2012 Ford Edge Owner Comments (Page 7 of 11)

« Read the previous 20 complaints

problem #99

Oct 162017

Edge

  • 78,000 miles

A D V E R T I S E M E N T S

I have had trouble with brake system since I've purchased the vehicle. Replaced brake pads several times. Last week, noticed pushing brake pedal to the floor to stop, took in to the mechanic that I use-the entire master cylinder was blown out the back with brake fluid just pouring out. He replaced the master cylinder (from Ford parts store) and also front and back brakes. When I picked up my vehicle, its still not corrected. Brake pedal is still "loose" almost going to the floor as it was and now it has hissing noise and sponge pedal. I called the Ford dealership, states that is a brake booster issue.to call and check recall on this particular VIN #. I called Ford Motor Co at 1-800-392-3673 and verified no recall on my specif VIN #, but many Ford Edge 2012 have been recalled for the brake booster. They referred me to contact the national highway traffic and safety administration to give this safety complaint. I';M very upset that this is a safety issue with my Ford Edge and nothing is being offered to me through Ford to get this issue fixed. This would be when vehicle is in motion obviously....

- Columbia, TN, USA

problem #98

Oct 052017

Edge

  • 85,000 miles
Brake booster failed nearly killing us in Dec 2015 as we rolled into an intersection. Luckily nobody hit us. Repaired Jan 2016 under cust satisfaction program 13N02 by Ford, likely to avoid a real recall. Replacement booster has now failed almost causing another accident after a year and 1/2 and 15K miles as wife had to run off road to avoid stopped traffic because she had no brakes. Why has NHTSA not forced a recall" it is literally is a situation where thousands of these cars are rolling around with adults and young drivers not knowing that at some point they'll need to stop and they will have zero brakes. Is anybody reading these? yes if you push to the floor hard and hold it tight it will eventually stop as a crude manual brake. Kids have never driven a car without power brakes! the rest of us aren't expecting it since no warning signs. Ford is simply installing the same defective part endangering lives. What do we do, sell the car and put someone else at risk since the replacement parts are the same faulty crap"

- China Grove, NC, USA

problem #97

Sep 082017

Edge

  • 116,000 miles
In September 2017, I was pulling into a bank with my 2012 Ford Edge. I applied the brakes and the pedal went to the floor. I tried reapplying them but once again had almost no braking power to stop. After coming to a stop with the parking brake I turned the car off then back on. Still no brake pressure, but a whistle sort of squeak when releasing the brake. I contacted hub city Ford in lafayette, la and brought it in for repairs (Sept 11). There was a recall on the brake booster which they agreed was the problem, and they replaced. Replacing the booster did not resolve the issue, and the dealership said the master cylinder needed to be replaced, even though there were no symptoms indicating an issue (no engine light, no leaks, no gradual loss in pressure). They replaced the master cylinder, then called to tell me there is still no brake pressure. Now they are saying the hcu needs to be replaced, and it will cost $1200. There was no warning that this was going out, and to my knowledge, doesn't show up on any type of diagnostics. I contacted Ford, and they created a case (cas-13144337) but would not tell me if there were other complaints with the same issue. By checking online, I see that this has happened many times to many car owners with no warning. The dealership told me that oftentimes they replace the power booster (recall issue) and ultimately end up replacing other components that are the real problem. The replaced boosters are being reported back to Ford, but maybe the other components are not because they are not under recall (but clearly should be).

- Opelsousas, LA, USA

problem #96

Jun 262017

Edge

  • 62,609 miles

A D V E R T I S E M E N T S

While turning into a parking lot on 6/26/17, my brakes failed - went to the floor and I kept going - slowly since I was turning. Dealership sent a wrecker because I was afraid to drive the vehicle. It was the brake booster that had failed. I had just had new rear brakes put on 5/16/17 and went back because of clunking noise when I applied the brake on 6/1/17. I understand that this has happened to other 2012 Ford Edges and wanted you to add my vehicle to the list. Could have been really bad if I had been driving fast and faster and suddenly needed to stop!

- Homosassa, FL, USA

problem #95

Jun 252017

Edge

  • 84,000 miles
I could barely stop the car. I was in the mountains and there was no Ford dealer in that town. I took it to a local shop and they said I should not drive over a mountain pass. There was a recall for the brake booster. I had it fixed and now Ford is refusing to pay me back. They state it is not a safety recall.

- Commerce City, CO, USA

problem #94

Jun 142017

Edge

  • 88,000 miles
Brakes press down to the floor and will not stop. Sometimes the brakes are very hard and I'll have to pump them. Pumping still doesnt guarantee a complete stop.

- Chicago, IL, USA

problem #93

Jun 042017

Edge

  • 70,862 miles

A D V E R T I S E M E N T S

The car would not stop when the brakes were applied. The pedal felt hard and the car continued to roll. It came to a stop on my lawn. I took the car to my Ford dealer and they immediately knew it was the brake booster. If I had been in traffic I might have had a collision or worse. I drove in my driveway and hit the brakes very hard and after three panic stops they seemed to work. I put the car away and the same thing happened the next day. I did three panic stops and the brakes began to work. I then took the vehicle to boucher Ford where the service writer new what the problem was as soon as I told her what had happened. Why is this not a recall? my car had non-functioning brakes! if there was a recall I was never notified. I bought the car new and have not changed my address since I bought the vehicle. I have serviced my car since new at the Ford dealership.

- Jackson, WI, USA

problem #92

May 122017

Edge

  • 70,000 miles
Occasionally when braking (when the vehicle is in motion), the brake pedal becomes very soft and it feels like you have no brakes for the first 3/4 of the pedal. Eventually you can slow down and come to a stop but you have to make sure you give yourself a lot of room as it takes a greater amount of time to stop the vehicle than normal. This failure is sporadic but has occurred on numerous occasions - especially when it is raining which is even scarier as you definitely want solid brakes when driving in the rain. But, it has also happened on completely dry days. When the car is on and in park, and you push the brake pedal you also hear a "thud" sound, and can feel a vibration in the gear shift. We have brought this problem to the dealer multiple times and they continue to tell us nothing is wrong, but it appears from reading others' posts that the brake booster has failed. We are taking it in one more time tomorrow and will push for resolution, but this really feels like something Ford should address as a recall as it is a major safety issue.

- San Diego, CA, USA

problem #91

Apr 262017

Edge

  • 85,000 miles
The brakes are not working properly. When I put my foot on the brake, it takes several feet before the car will stop. If I were to have an emergency, I couldn't stop in time to avoid it. This occurs when I am driving and attempt to stop whether I am driving forward or backing up.

- Harrisburg, IL, USA

problem #90

Apr 152017

Edge

  • 80,000 miles
The contact owns a 2012 Ford Edge. The contact stated that while driving at 60 mph, the steering wheel seized and the brake pedal was difficult to depress. In addition, the vehicle was shifted into neutral causing the vehicle to swerve right and hopped into a ditch and crash into a tree. The contact sustained a left hand and chest injuries that needed medical attention. A police report was filed. The vehicle was towed to a towing yard. The contact was unaware if the vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

- Graham, NC, USA

problem #89

Apr 292016

Edge

  • 80,000 miles

A D V E R T I S E M E N T S

My vehicle is experiencing the conditions detailed in Ford's owner notification program 13N02 but the dealer and Ford are claiming the brake booster was repaired in April 2014 prior to me taking ownership under the Ford certified used car program and no further financial assistance towards the repair would be provided. I would have to pay and the quote is approaching $800 + to fix the concern. My vehicle has the spongy brake as detailed along with the hissing noise when the brakes are pressed. I have to push the pedal all the way down to the floor in order to stop the vehicle.

- Farmington Hill, MI, USA

problem #88

Dec 212016

Edge

  • 65,500 miles
Sometimes when the ABS activates the brake pedal becomes very soft, you can still stop but you have very little braking for the first 3/4 of the pedal. I have figured out that I can rest the ABS control module by going in to the car wash and activating the ABS a few times. I think the problem is the hcu and I could have one put in but this seems to me to be a design failure and should be covered under a recall. Its only happened a couple of times when driving during icy conditions but it should not happen and could cause an accident.

- Kearney, MO, USA

problem #87

Dec 162016

Edge

  • miles
There was a recall on the brake booster - possible 13N02 brake booster fsa - that I was not notified of. I called the Ford dealer to diagnose a brake issue and a week later they got me in and then casually told me they replaced my brake booster at no charge because it was part of a recall. I just signed up on nhsta websites to be better informed.

- Gretna, NE, USA

problem #86

Sep 082016

Edge 6-cyl

  • 35,000 miles
While driving at slow speeds pedal goes to floor but doesn't happen all the time. May drive 6 weeks before it happens again. Ford has extended recall on power booster. Dealer replaced booster says that was the problem. Drove vehicle another three weeks and pedal goes to the floor again still while driving slow or coming down a hill pressing brakes slightly. Replaced master cylinder but no change. Scared to drive vehicle. Never know when the brakes are going to act up.

- Northport, AL, USA

problem #85

Oct 172016

Edge

  • 15 miles
When I try to stop the brakes get hard and the vehicle dont' stop. I can't used this vehicle

- Camuy, PR, USA

problem #84

Oct 122016

Edge 6-cyl

  • miles
I have had the brake booster worked on shortly after I bought my new 2012 Edge brand new.. I noticed this week that the brake doesn't depress when starting until after it starts.. I don't have a problem braking when driving.

- Mauriceville, TX, USA

problem #83

Aug 242016

Edge

  • 63,000 miles
Brakes made a hissing sound when pressed and brake pedal went to the floor when pressed. When backing up there were hardly any brakes available to stop. Took it into a mechanic and they had to replace the power brake booster. This is not simply replacing the brake pads but this is a mechanical issue on a vehicle that is only 4 years old. Huge safety issue.

- Acworth, GA, USA

problem #82

Aug 172016

Edge

  • 121,000 miles
I was driving and went to stop brake pedal went to the floor. Brake booster has been replaced and it still has issues. Sometimes the brakes work and sometimes they don't. the Ford dealership is no help. They said my brakes are fine. They are not fine. I'm not sure what to do.

- Belva, WV, USA

problem #81

Aug 162016

Edge

  • 66,416 miles
17 year old driving her car, was on a slight incline, brakes failed, she almost rolled into the car behind her, but she was able to turn in the turning lane and make a right turn and did the responsible thing, call mom and dad after getting into a parking lot. Hubby drove it home and he had to slam the pedal down to get the brakes, to work, we are waiting for dealership to open in the morning to tow this vehicle to get looked at as it is too dangerous to drive.

- Mableton, GA, USA

problem #80

Aug 122016

Edge

  • 47,000 miles
The contact owns a 2012 Ford Edge. While driving approximately 5 mph and reversing on an incline, the brakes failed. The vehicle was driven to the contact's residence and not repaired. The approximate failure mileage was 47,000.

- Denison, TX, USA

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