Ford will never have a good quality transmissions. Bought used Edge and transmission blown up after a year at ~13k miles. Replaced it with brand new transmission and within 6 days, strong jerking was noticed while shifting from 2nd to 3rd gear. Strong noise when downshifting. My friend has 2020 Ford Fusion and have downshifting issues too. I had 2013 Ford Fusion and had downshifting issues. My friend has F150 2018 and has downshifting noise. What kind of transmission supplier Ford is dealing with??? I will never ever get any Ford garbage. I would rather have a bicycle than a garbage Ford. Stay away.

I requested the Ford dealer to take a look at my transmission during one of my scheduled oil changes. I was informed they do not have mechanics available on the weekend. I let it go until the next oil change and demanded a transmission inspection because I was getting a hard shift into reverse from park, a hesitation from first to second and while driving if I took my foot off the gas and put it back on the gas (as if slowing mildly) it would hesitate to find a gear. They inspected the transmission and it turns out it is a shifting solenoid and their words

"we do not have the part, it will take a couple weeks to get here. you will be fine driving your car. it is only hurting the solenoid"

Somehow, I doubt that. I was supposed to be called the moment the part came in... I had to call them and turns out the part had been sitting there for 3 days. I scheduled an appointment (a week after I called because they were booked) for a Monday (LABOR DAY) WHICH THEY SUGGESTED!!! I drove the car to the dealer and the service bay is closed for the entire day and sales did not open for another couple hours. I left a nasty voicemail but have yet to be called back. Not impressed.