This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving 60 MPH, and the coolant warning light illuminated. The vehicle was taken to the wife's place of employment and coolant was added to the coolant reservoir. The vehicle was taken to an independent mechanic where it was diagnosed. The vehicle was then taken to a dealer where it was diagnosed and determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 75,108.
Coolant is getting into the cylinder 1. There is a TSB for the issue 19-2208 which Ford does not seem to be concerned with and engines are needing replaced at an early age just out of the 60,000 warranty.
I have already filed a report on my 2017 Ford Edge, I wanted to add this statement Ford made. Recall Programs A recall is conducted to remedy a Safety, Compliance, or Emissions concern. Recalls are Vehicle Identification Number (VIN)-specific programs. There are no expiration dates on Safety Recalls or Safety Compliance Recalls. Also, there are generally no expiration dates on Emission Recalls or Emission Compliance Recalls. Reasons for holding Ford Motor Company accountable. Thank you.
The component that has failed is the engine. It is available upon request to be inspected. I believe the safety issue lies in that the motor overheats and is possibly a fire risk. I have had my car engine inspected by an ASE mechanic and confirmed engine block needs replaced. The car was determined to have an issue by engine check light. Needed to constantly replace Coolant, was found to be leaking into cylinders. According to report from ASE mechanic, date of issue on report June 09, 2022 2015-2018 FORD EDGE, FORD FUSION and MKC listed on TSB. ISSUE SUMMARY, Some 2015-2018 EDGE and 2017-2019 FUSION/MKZ/ESCAPE/MKC vehicles equipped with a 2.0 l EcoBoost engine may exhibit low coolant level, white exhaust smoke, runs rough. DTC {codes} include P0300, P0301-P0304, P0316, P0217, P1285 and or P1299 stored in control module. To correct condition follow service procedure to replace the long block engine assembly.
I have a 2017 Ford Edge 2.0L Eco Boost Engine and it has 71,559.8 miles on it. It has started to burn Coolant in cylinder 1, has white smoke coming out of exhaust, runs ruff and idles ruff and my engine light is on since this has started. It all started last week driving to work.
- Brookville , OH, USA
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I have coolant entering in to one of the cylinders. This is a design flaw by ford. Now my veichle is not starting because it seased up and sitting in a repair shop and need a engine swap with a cost of $80
Check engine light came on so I made an appointment and drove the vehicle to Peoria Ford. They said CODE P0302 IN PCM, FOUND TSB FOR CONCERN [XXX], PRESSURE TEST COOLING SYSTEM FOUND COOLANT LEAKING FROM CYLINDER 2, RECOMMEND ADDRESS TSB AND RETEST This could cause a misfire, overheat, or vehicle to catch fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The engine is malfunctioning. Yes, the vehicle is available for inspection upon request. The engine could fail, loss of power, if while passing a vehicle on 2 lane highway a major loss of coolant, overheating due to loss of coolant. Result could be major damage to engine and or fire or both resulting in an accident. The problem has been confirmed by both a Ford dealership and an independent service center. The vehicle engine has been inspected by a Ford dealership in Jacksonville Fl. The engine warning light has come on several times since late 2022 or early 2023. This is when it 1st appeared. 2 dates are significant here: 3/28/23 an engine diagnostic completed due to engine light on, a slight mist detected into cylinder one. 2/19/24 another engine diagnostic completed at Autonation Ford in Jacksonville FL. Confirmed to me by telephone conversation that coolant is leaking into a cylinder. The remedy: a new, remanufactured or used engine has to be installed. All this information is on the 2.0 L Ecoboost engine made by Ford Motor Co. This problem has been known by Ford since maybe as early 2013, not only on this model from 2015-2018 but on the Ford Fusion 2017-2019, Ford Escape, built on or before 16 May-2019. Lincoln Model MKC, built on or before18-April 2019; 2017-2019 MKZ, built on or before 8-April 2019. Reference#': [XXX] issued [XXX] Superseded bulletin(s) [XXX] NOTE: Bulletin [XXX] supersedes [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After I started noticing rough idle and white smoke from exhaust my check engine light came on. Took to Fayetteville Ford in Fayetteville Ga to diagnose and repair. They told me that they discovered coolant in #2 cylinder, a well known and documented design problem, and the only fix was to replace the engine at a cost to me of $9000!
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine overheated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leaking into the cylinder and that the engine needed to be replaced. The vehicle was taken to the dealer where it was diagnosed and determined that coolant was leaking into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was out of warranty and that there was no active recall on the VIN regarding the failure. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 77,000.
The check engine light gave codes P0302 & P0316 and I had noticed the coolant level being low. After doing some research, I see that Ford issued a TSB 22-2229 as the fix for the problem which includes a new engine block because of a poor design for the coolant flow causing the block to crack. This should fall on to Ford to repair rather than people that expect and need their vehicle to last.
Check engine light comes back on after several return trips to repair shop and several thousand dollars in repair cost. Issue is misfires. Plugs and coils have been replaced several times, as well as starter sensor but the problem persists. I understand this is an ongoing issue with countless 2017 Ford Edge owners. Not only is it costly, but the main issue is with safety as the engine may lose power while in transit, risking a hazardous situation for the occupants of the vehicle as well as other vehicles on the road. Just last week I brought the vehicle for yet another cylinder 1 misfire, to a different shop. It cost me $585 to repair. Two days ago the same cylinder started misfiring. Bringing it back to the shop yet again.
So the ecoboost engine in my 2017 ford edge has coolant intrusion in #1 cylinder at about 120,000mi which apparently is a known defect and happening to many others with ecoboost engines from 2015 to 2018. Yes available for inspection upon request. Safety? I don't know what happens if I keep driving which I have to because the recommended fix is a replacement engine which is $8,050. I've read many other comments from other people who are also stuck paying for a vehicle they can't or shouldn't be driving. Yes confirmed by a dealership service department. No not inspected by manufacturer, police, or insurance representative. Yes check engine light came on months ago when first checked out by same dealer was told I needed a powertrain control module. Please make ford take responsibility for this. Everyday people can not afford this and leaves us basically screwed.
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 43,200.
2017 Ford Edge 2.0 Ecoboost engine failed. Car is 6 years old and two shops have confirmed it needs to be totally replaced due to coolant intrusion. Currently still drivable, but is burning through Coolant and per dealership can be a fire hazard. Confirmed by Ford dealership. Check engine light turned on and car has 72,000 miles.
I have a 2017 Ford Edge, and the check engine light came on while driving. Per the Ford dealership service dept, there is an internal coolant leak into cylinder #2 causing engine to misfire. Also, coolant is mixing with the oil. I was told I need a new engine. Ford dealership said they were seeing many others with the same issue. Please hold Ford accountable. This is creating a serious financial hardship for me and countless others.
I bought a brand new Ford Edge in 2017 with a warranty of 5 years and 60,000 miles. Several weeks ago, my car turned the engine light on and began having difficulty staying on during idle time and at stop signs. Immediately, I took it to the dealer and they diagnosed the problem of a leakage of coolant into the cylinders. They quoted me for an amount greater than the trade in value of the vehicle. From my online research, other customers are having the same leakage recurrent issue for Ford Edges between 2016-2023. The dealer could not tell me the reason behind this leakage causing the engine to overheat. This coolant leakage happening to a lot of their vehicles is putting individuals in danger of fire, explosion, or the vehicle stopping at any movement even while driving. There is absolutely no indication that this leakage was caused by poor maintenance or excessive wear and tear, and this is a recurring issue on their cars. I am afraid to drive the vehicle and cause an explosion or a fire on the road. However, Ford dealerships across the country are sending individuals on their way with defective engines without addressing the reason why new cars are having coolant leakage and having to replace the entire engine. It is Ford's responsibility to acknowledge defective parts and stop putting customers in danger. The component Ford is saying needs repair is the long block and it can be available for inspection if needed.
I bought a brand new Ford Edge in 2017 with a warranty of 5 years and 60,000 miles. Several weeks ago, my car turned the engine light on and began having difficulty staying on during idle time and at stop signs. Immediately, I took it to the dealer and they diagnosed the problem of a leakage of coolant into the cylinders. They quoted me for an amount greater than the trade in value of the vehicle. From my online research, other customers are having the same leakage recurrent issue for Ford Edges between 2016-2023. The dealer could not tell me the reason behind this leakage causing the engine to overheat. This coolant leakage happening to a lot of their vehicles is putting individuals in danger of fire, explosion, or the vehicle stopping at any movement even while driving. There is absolutely no indication that this leakage was caused by poor maintenance or excessive wear and tear, and this is a recurring issue on their cars. I am afraid to drive the vehicle and cause an explosion or a fire on the road. However, Ford dealerships across the country are sending individuals on their way with defective engines without addressing the reason why new cars are having coolant leakage and having to replace the entire engine. It is Ford's responsibility to acknowledge defective parts and stop putting customers in danger. The component Ford is saying needs repair is the long block and it can be available for inspection if needed.
The motor is liking oil to block and smoke come out from the back. And it lose power. The insurance said the a manufacturer defolte. I have paid $2000 for insurance and now the companies or the insurance want to fix it. Please help me.
Had oil change on [XXX]. [XXX] check engine light intermittently came on, vehicle runs rough and rattling noise under vehicle, then vehicle was blowing smoke out of exhaust. Took to dealership ran oasis TSB[XXX]. Found that underbody shield was loose from worn retainers. Also, removed spark plugs found coolant present in multiple cylinders. Required engine replacement. Ford Service bulletin 22- gave specific instructions on oil changes to this model vehicle to avoid this issue. My cousin in Roanoke VA has the same 2017 Ford Edge and had the same issue resulting in complete engine replacement. Also heard several other people in different areas had same issue of coolant present in cylinders with their Ford Edge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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- Petaluma, CA, USA