Engine defect - Coolant leaking into cyclinder- requires whole new engine

- Lakeland, FL, USA

The contact owns a 2017 Ford Edge. The contact stated that there was an abnormal sound coming from the engine at start-up. The check engine warning light was illuminated. The contact had taken the vehicle to a dealer where a pressure test was performed. The test showed that coolant had been leaking into the cylinder block. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 75,000.

- Brewster, MN, USA

The contact owns a 2017 Ford Edge. The contact stated while driving he heard a loud knocking sound coming from the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant leaked into the engine causing the engine to misfire. The vehicle was next taken to town and country Ford (7800 E lloyd expy, evansville, in 47715) where the mechanic informed the contact that the VIN was not under recall. Additionally, the repair would be an out of pocket expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 87,000.

- Evansville, IN, USA

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was idling, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed that there was a coolant failure, cylinder number 2, and that the engine needed to be replaced. The contact called orleans Ford (1405 S main St, medina, NY 14103, (585) 798-4316) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under warranty. The failure mileage was 87,000.

- Medina, NE, USA