Our father's vehicle struck a brick building at approximately 50 miles per hour(front / head on ) in 2007 Ford Escape. He suffered severe injuries (fractured neck, back, multiple rib fractures, and died as a result 2 weeks later. The airbags did not deploy on impact. What is our next step" we researched several other instances on this site, reports of airbags not working" please advise on next step.

- Wye Mills, MD, USA

Since I purchase this vehicle I am having water leaks problems in the driver side I brought for repair 5 times for the same issue company says they cant find no water leaks because they are not doing the water leak test properly, please help me with this situation.

- Columbus, GA, USA

The contact owns a 2007 Ford Escape. While driving approximately 45 mph, the contact's wife was rear ended and crashed into the preceding vehicle. She was forced into oncoming traffic and was struck head on by another vehicle. The air bags failed to deploy. The vehicle was destroyed and a police report was filed. The contact's wife was injured. The current and failure mileages were 17,500. Updated 03/04/08.

- North Port, AL, USA

I was traveling North and this person was going South, crossed the centerline and slammed into me, pushing me between two trees and totaling my vehicle. It was a head on collision and my airbag did not deploy and my seat belt did not restrain me from slamming my forehead into the steering wheel. I contacted Ford Motor Company and they told me they would do nothing and send no one to see why the air bag did not deploy. I ended up being brought by ambulance to the hospital where X-rays showed my neck was sprained and I had a scrape to my forehead from the steering wheel.

- Ishpeming, MI, USA