This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Escape. The contact stated that occasionally while driving at undisclosed speeds, the steering wheel became stiff and difficult to turn in either direction. The "Power Steering Assist Fault" message was displayed. In addition, the contact stated that the failure had worsened. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The vehicle was taken to a local independent service center for a second opinion and the vehicle was diagnosed and determined that the steering shaft and steering sensor kit needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included. An appointment with the local independent service center was scheduled to inspect the vehicle. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.
While the person was driving the wheel suddenly became stiff and very difficult to turn but luckily was in his neighborhood to park it. This could have been a very deadly crash if it happened anywhere else or suddenly on the main road. The person could have been seriously injured due to this malfunction or other people as well. This problem has been confirmed by ford and they issued a recall in 2014 for this exact same issue. The issue with the recall is my vehicle was manufactured during this 3 year period time of faulty manufacturing but is still not included in the recall list and so many other Americans are dealing with the same issue and no repairs. I would like ford to be held accountable and extend the vin list of cars needing repairs. No the vehicle has not been inspected. There were no warning lamps prior until the incident which it now says power steering assist fault.
The contact owns a 2008 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle became difficult to maneuver. The contact stated that the failure also occurred while the vehicle was parked. The failure had occurred on several occasions. No warning light was illuminated; however, the "Power Steering Failure Fault" message was displayed on the instrument panel. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
The steering wheel began to shake while parked. The wrench light came on and the steering wheel became stiff while driving. After researching it is apparent it is the torgue sensor as Ford had a recall for previous 2008-2011 Ford & Mercury vehicles torgue sensors. 2008 Ford Escape Hybrid Recall Item Affected: Date Announced: 05/29/2014 Description of Recall: Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist. Action Need To Fix It: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall is expected to begin by July 25, 2014.
The contact owns a 2008 Ford Escape. The contact stated that while driving downhill at 40 MPH, the steering wheel became stiff, and the "Steering Assist Fault" message was displayed. The vehicle was pulled over to the side of the road and restarted; however, the failure persisted. The vehicle was towed to the residence. The vehicle was connected to a handheld diagnostic machine by a friend who stated that there was a failure with a sensor within the steering column. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 121,000.
- Fort Montgomery, NY, USA
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So the wheel is very hard to drive and turn. I took it to the dealer tom wood ford in indianapolis indiana and i let them know about the issue and they ended up only fixing the water pump which it was recalled and im sure the power steering has to have some type of recall. I usally drive and my kids ride with me and to have that fault of 2008 FORD Escape power steering assist fault light and be very hard to drive it can cause to have a motor vehicle accident because while driving it looses power
My power steering goes out. I have to turn my car off, let it sit and turn it back on. Then I have power steering but then while I'm driving it goes out again. I looked up the issues and found out that there was a recall for the torque sensor on 2008 escapes but mine wasn't included in the recall and I am am having the same issue that the recall is for. I can be doing 25mph and it goes out sometimes when I start my car I automatically don't have power steering but if I turn it out and back on I do.
The contact owns a 2008 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle became difficult to maneuver. No warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 112,000.
The contact owns a 2008 Ford Escape. The contact stated that the vehicle lost power steering functionality and excessive effort was needed to turn the steering wheel. The "Power Steering Assist Fault" message was displayed on the instrument panel. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a defective power steering column. The contact was informed that the steering column needed to be replaced. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included in the recall. The dealer was also notified of the failure and the vehicle was towed to the dealer where it was given the same diagnosis as the independent mechanic. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.
My daughter was drive to college and stopped for gas. She called me saying the power steering assist failure. But she had not lost power steering. She called me a few hours later saying she could not turn her steering wheel to get turned around to leave the school. I came to assist her and sure enough the steering was very hard to turn, the power steering assist was blink on the dash and the engine light was on. I finally got the car turned around and started back to our mechaniac. She followed behind. I found the slower I would go the harder it became to steer. I did a solid 50-55 mph all the way there but could feel the tightness in the steering wheel. We made it to the garage. The mechanic called the next day and said he couldn't get it to start and we needed to take to a Ford dealership to have the car scanned. We called the Ford dealership, they said they couldn't get to it for another 2-3 weeks and referred us to a company in a 4-5 hour away to get a used part and come to us to fix. We researched if there were any recalls and found 14S05. Since we are the second owner of the car and never were notified of a recall or were told about a current recall at the time of purchase, we started to search if the recall had been fixed by the first owner (out of pocket) or through the recall. Please any information and/or guidance would be appreciated.
The contact owns a 2008 Ford Escape. The contact stated that while her son was driving at an undisclosed speed, the message "Power Steering Assist Fault, " message displayed; after which, the driver became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V284000 (Steering), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
The contact called on behalf of his girlfriend who owns a 2008 Ford Escape. The contact stated that after starting the vehicle, the steering wheel was firm and difficult to maneuver. After coming to a stop, the failure progressed, and the steering wheel became extremely firm. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a steering sensor rotation failure. The vehicle was not repaired. The contact stated that the failure recently occurred and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The vehicle was not diagnosed or repaired after the recent failure. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 161,432.
The torque sensor in my steering wheel is malfunctioning. My steering wheel vibrates and shakes while I-??m driving and while I-??m sitting in park. There was a recall for this exact issue for 2008-2012 ford escapes, yet this website says my car does not have any recalls-??I have videos of my steering wheel shaking.
Power steering was lost randomly during driving. Before completely going out the steering wheel starting vibrating uncontrollably. Later, the Loss of Electric Power Steering Assist message appeared on dash memo.
The contact owns a 2008 Ford Escape. The contact stated while making a turn from a complete stop, the vehicle lost power steering functionality and the steering wheel was significantly difficult to turn. The message "Power Steering Assist Fault" was displayed. An independent mechanic diagnosed the vehicle and determined that the power steering had malfunctioned. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
The contact owns a 2008 Ford Escape. The contact stated that upon starting the vehicle, the "Steering Assist Fault Service Required" message was displayed on the instrument panel and the power steering assist failed to operate as needed. Due to the failure, the contact used excessive force to steer the vehicle to the residence. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which was linked to the failure. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 220,000.
The contact owns a 2008 Ford Escape. The contact stated that while driving approximately 65 MPH, the power steering malfunctioned causing the steering wheel to become extremely difficult to turn in either direction. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 176,000.
A D V E R T I S E M E N T S
- Oceanside, CA, USA