This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford Escape. The contact stated that the electric power steering failed and the power steering warning indicator illuminated. The contact had to apply force to the steering wheel to turn in either direction. The steering wheel vibrated aggressively. Bob poynter Ford, Inc (526 S jackson park dr, seymour, in 47274, (812) 522-2040) diagnosed that the torque converter switch needed to be replaced. The vehicle was repaired. The manufacturer and dealer indicated that the vehicle was excluded from NHTSA campaign number: 14V284000 (steering). The failure mileage was not available.
- Columbus, IN, USA
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- Columbus, IN, USA