CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
10.0
really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
3 / 0
Average Mileage:
32,175 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car was parked, I turn on the engine my son was in the front passenger side with his right leg out the car and door open. I was packing some stuff to the back sit. When the SUV went on reverse while the gear was on park. There is no explanation of how the car went on reverse. The right door was opened and hit a brick fence that was on the sidewalk the inside panel of the broke with the impact and cut my son's leg. Ambulance took him to the emergency room and 10 stitches inside and outside were done to his leg. I complaint to Ford and they told me to take the car to the dealer where I purchased the car 4 days before the accident for proper inspection. The process may take 1 to 2 months. I received a call from service dept saying the there where no mechanical problems found and to pick up the car.police report was submitted and no legal paperwork was received yet from Ford. There are other people complaining about something similar happened but Ford is not recognizing the problem. How I know that a proper inspection was made and that this car is safe?
The contact owns a 2013 Ford Escape. The contact stated that the driver's side rear exterior door handle did not return to the closed position, causing the door to not latch. The vehicle was taken to the dealer. After diagnosis, they advised him that the child safety lock caused the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 10. The current mileage was approximately 1,200. The VIN was unavailable.
- East Greenville, PA, USA
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- Worcester, MA, USA