CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
muffler separated fron the rear pipe due to undo rust
During a maintenance routine the dealer found the souce of my abnormal noise when accelerating... They told me the rear face of the muffler was rusted and the pipe separated from it... They written an esimated that the replacement ''compusory'' of the muffler only,... (Understanding that converter,muffler and final rear resonator in this order).. repairs would cost me $469.00 plus (1.25 work hour) this is close to 600$.... My car has no evidence of underbody ''rubbing''and muffler is totally free of dents, lumps nor scratches. At 83,000kms it is not normal wear and tear. Ford should be taking this a an UNRESONABLE ABNORMAL DEFECT and shall replace it at no cost.
Note: I owned a Freestar 2006 and 189,000 kms and it has the same muffler from aft to rear since I bought it new in spring 2006..!
A D V E R T I S E M E N T S
muffler separated fron the rear pipe due to undo rust
During a maintenance routine the dealer found the souce of my abnormal noise when accelerating... They told me the rear face of the muffler was rusted and the pipe separated from it... They written an esimated that the replacement ''compusory'' of the muffler only,... (Understanding that converter,muffler and final rear resonator in this order).. repairs would cost me $469.00 plus (1.25 work hour) this is close to 600$.... My car has no evidence of underbody ''rubbing''and muffler is totally free of dents, lumps nor scratches. At 83,000kms it is not normal wear and tear. Ford should be taking this a an UNRESONABLE ABNORMAL DEFECT and shall replace it at no cost.
Note: I owned a Freestar 2006 and 189,000 kms and it has the same muffler from aft to rear since I bought it new in spring 2006..!
Being an eight Ford product I bought since 1972, I expected from my Escape to be a Ford Family product... As it goes now, it feel more like a Kia or GM family witch is not a positive situation for me ,to by an other Ford... Hope that they will at least sériously look into it to resolve this quality problem!
- Denis B., Pohénégamook, QC, Canada