CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
10.0
really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
32,970 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Escape. The contact stated that while driving 50 mph and applying the brakes, the brakes failed. The contact crashed into a concrete lane divider and went airborne. The vehicle crossed over four lanes of traffic before coasting to a stop. The contact sustained a fractured lumbar spine and injuries to the left elbow. The front passenger suffered a head injury, fractures to the lumbar and thoracic spine areas. The contact stated that the front passenger's side seat also failed upon impact. Both of the injured occupants were transported to the hospital from the crash site. A police report was not filed. The vehicle was neither diagnosed nor repaired. The manufacturer was not notified. The failure mileage was 11,000.
Upon taking off driver side seat belt, it would not retract. Pulling out and fastening the seat belt it will not retract and tighten. Took to Ford on Nov. 26th. Said it is a known problem. Have to order parts but was told that seat belt does not function properly but have air bags if anything was to happen. A malfunctioning seat belt is not a warm feeling to drive around with. Big safety issue.
My wife was driving the vehicle at the time of the incident. The car was at a stop when it accelerated suddenly for a short burst. The brakes did not hold the vehicle in one spot and she tapped the vehicle in front of her cause two minor scratches on the other vehicle's bumper. Our insurance company has been contacted and is in the process of getting the other vehicle repaired. The Escape did not sustain any noticeable damage. The Escape is heading back to the dealership to be looked at. This has only occurred once that we know of but I have noticed once that the vehicle did jump a bit in rpms and speed while driving it at a steady speed on a fairly flat road.
- Frisco, TX, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Yukon, OK, USA