The contact owns a 2014 Ford Escape. The contact stated that the instrument cluster was inoperable. The contact stated that the vehicle was not included in NHTSA campaign number: 15V406000 (electrical system). Prime Ford saco (located at 857 portland rd, saco, me 04072, (207) 282-0300) was contacted and confirmed that the vehicle was not included in a recall. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 118,000.

- Buxton, ME, USA

Attempted to start my vehicle and pushed ignition button. All of my panel lights and monitor started glitching and flashing and then everything went black. The engine did not start. There was a recall but my vehicle was not part of recall. I have owned vehicle for 2 years. I have had a drivers door lock cylinder fall out. I have rust in several locations, including hatch and passenger interior side of door.

- Wilbraham, MA, USA

Get a "engine fault service now" notification on dash when I start the car - if I drive with that notice up on the dash my car sputters. Had it ran through the computer and it lines up exactly with recall: NHTSA campaign id number 14V495000. But, my VIN is not covered.

- Toledo, OH, USA

Coolant issues similar to those included in the part 573 safety recall 17V-209, though my vehicle was manufactured a few weeks later and not included in that recall, as well as electrical issues that were similar to other recalls that didn't include my VIN. In June 2019, it started with the vehicle not turning on or shifting out of park intermittently.. work was performed and then a week later P0303 cylinder misfire.. again work was completed, the code came back, and now Ford is recommending replacing the engine but will not cover the costs due to being 5 years and in excess of 60K miles. Took for 2nd opinion and ran out of coolant and overheated less than 5 miles away from Ford dealership, even though they just replaced the coolant overflow tank and filled it.. continues need coolant every few miles. Seems crazy that a vehicle that stayed on top of routine maintenance and has not been involved in an accident or excessive conditions would need a new engine at less than 94K miles and is the consumer's responsibility to foot the bill. I've already spent almost $3K on this issue and Ford verbally told me just the engine would be around $7-8K without labor. They also had their sales department call me and offer to "take a couple hundred off a new vehicle" for my current one. Very disheartening to hear that when I've taken care of the vehicle as the sole owner, less a few recommended tire rotations.

- Groveland, MA, USA

The multi-function display in my instrument panel went blank. As a result the warning chimes, messages and warning lights are non-functional. I am not warned of safety issues such as low tire pressure or disabled airbags. This is also the only place on the car where the mileage is shown so I don't even know my mileage!

- Pittsburgh, PA, USA

The instrument cluster is inoperative the screen is completely blank I am concerned the driver of may not be warned of safety related issues such as low tire pressures or disabled air bag, increasing the risk of personal injury or a crash

- Omaha, NE, USA

The instrument cluster is inoperative the screen is completely blank. I am concerned the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash

- Omaha, NE, USA

Intermittently when you start your vehicle, the instrument cluster gauges and information display may be inoperative. In addition, all warning lamps and indicators, and audible warnings may also not function. Intermittent stalling, and increases of speed without user interference

- Mount Juliet, TN, USA

The transmission went out the first few weeks I had the vehicle. Then the rearview camera went out now my radio has gone out the back windshield doesn't work. It has been one thing after another and I haven't had the vehicle a year. Some of the thing happened in motion and in park. Mostly in motion.

- Nashville, TN, USA

Just got in one day and the led panel was a white screen, could see any information whatsoever 15C03 ' reprogram instrument panel cluster ' 2014-2015 Ford Escape Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and transit connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (mfd), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, 'control and displays.' Consequence: If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash

- Oak Creek, WI, USA

Around 60,000 miles my vehicle began to experience intermittent instrument panel failures during which all gauges including gas, temperature, and speedometer, fail to light up or move and none of the warning lights (ie: Service engine, low fuel, etc) are able to light up as the whole display is shut down. This also frequently impacts my touch screen display, stereo, and A/C/heat, as nothing will turn on, light up, or work. The issue began a few random times when I first started my vehicle around 6/12/19, but everything would resolve itself within 1-2 minutes of driving. Within a few weeks, the issue started occurring more frequently and now the instrument panel will sometimes shut off while driving straight, turning, etc. I am still able to drive the vehicle with no issues, for now, but I am unable to see important safety features such as the speedometer or warning lights.

- Holt, MI, USA

The contact owns a 2014 Ford Escape. While driving 75 mph, the vehicle stalled. The contact pulled over, disconnected and reconnected the battery, and restarted the vehicle. There were no warning indicators illuminated. The dealer was not contacted. The manufacturer was made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 53,000.

- Buckeye, AZ, USA

When driving my 2014 Ford Escape the vehicle will hesitate and has stalled. This happens when going from a stop and transitioning from 1st and 2nd gear. It sounds very similar to recall number 14V495000 but my vehicle was not covered. These hesitations have caused other drivers on the road to have to slam on their breaks and the vehicle stalled once while making a left hand turn almost resulting in a collision. Thankfully the other driver slammed on their breaks avoiding an accident. This happens every rime we drive this vehicle and when Ford was asked abkut it they could care less. We have been told by Ford it is not their problem.

- Crystal Lake, IL, USA

The informational screen has gone black. It has been recalled in the 2015 and 2016 Ford Escapes, but not in the 2014 models. There is no mileage, no tire pressure, no gas gauge, no oil pressure. Needs to be recalled like the later years.

- Rolesville, NC, USA

The contact owns a 2014 Ford Escape. The contact stated that the air conditioner and heater blew out insulation inside the vehicle through the vents. Additionally, the push to start button failed to work and an abnormal noise was heard. There were no warning indicators illuminated. The local dealer was not contacted. The vehicle was taken to an independent mechanic, but no assistance was provided. The manufacturer was contacted and referred the contact to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was 49,000.

- Farmersburg, IN, USA

I got into the truck and crank it up as I was leaving work one afternoon and when I turned the radio on the display screen for the rear back up camera and radio went out.. its was flashing white and black and then black with a white line thru it after it kelly flashing turning red green orange with lime just running thru the screen.then about 10 minutes tops it was gone out.. it only takes me 12 minutes to get home from work and it didn't last that long so took it back to my dealership and they don't know what wrong with it. But I have no radio and no camera. I continued to drive around not knowing what was wrong with the truck and one night it make a spark as I was sitting with it running at a fast food drive thru. The smoke was coming from the front vents so it parked it and called the tow truck. Quick towed it back to the dealer who still couldn't figure out a problem they just disconnected the wiring completely so I'm worse off as far as it goes to figure out the problem. I don't see any fixes for these issues but I've seen lots of the same complaints please help

- Memphis, TN, USA

The contact owns a 2014 Ford Escape. On several occasions, while driving 10-45 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic to be diagnosed, but the mechanic was unable to retrieve a fault code. The vehicle was not repaired. Cloninger Ford (located at 1241 us hwy 70 SE, hickory, nc 28602, (828) 615-8653) was called and the contact was informed that the vehicle was not included in NHTSA campaign number: 14V495000 (electrical system). The failure recurred approximately 8-10 times. The manufacturer was notified. The approximate failure mileage was 35,000.

- Taylorsville, NC, USA

The vehicle was parked stationary while I went inside the office building to run an errand. When I came out, my daughter opened the passenger side door first as I was opening mine and she screamed and smoke and fire came bursting out of the car and all the windows blew out and knocked us both off our feet. The fire department said it was electrical as the engine was still intact.

- Jacksonville, FL, USA

Car occasionally died at stop lights, signs and once on the exit ramp while exiting a highway. Occasional to often rough running especially at low speed and odd shifts from the transmission. Surging in the engine while at highway speed and when slowing to stop. Engine fault message would come up in display and I took a picture, showed it to service manager with no success. Computer would not store codes when these problems occurred so on 4 separate trips to the dealership I was told there was nothing that could be done and to continue to drive it and bring it in if it happened again. Vehicle finally died and check engine light came on and stayed on. Had it towed to the dealership and a signal return for map wiring problem was diagnosed and repaired. After some reading I believe there have been service advisories and possibly a recall for certain VIN's. I told the dealership I did not feel safe driving the vehicle with the problems it was having but it made no difference.

- Tequesta, FL, USA

The fan blower motor works intermittently. That is, it doesn't always work when activated. Moreover, it has now completely stopped working. This causes extreme safety issue when windows are fogged up inside vehicle, preventing driver from seeing. Happens when vehicle is driven and when stationary.

- Stockton, CA, USA