This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Escape. The contact stated that the ABS sensor lights was illuminated. Additionally, the engine block was previously replaced and there were unknown failures with the windshield wipers and windows operating previously. The vehicle was taken to an independent mechanic who determined that the undercarriage of the vehicle was in a flood and was rusted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a complaint was filed. The failure mileage was approximately 65,000.
The contact owns a 2017 Ford Escape. The contact stated while driving 75 MPH, the transmission downshifted and upshifted intermittently, and the vehicle lost motive power. The check engine warning light was illuminated. The contact stated that while attempting to slow down and exiting the highway, the brake pedal was depressed however, the brake pedal was extremely stiff. The vehicle was shifted to neutral(N) for the vehicle to slow down. The vehicle was taken to an independent mechanic where a handheld diagnostic machine retrieved information that the cam shaft sensor was not working properly, and the engine needed to be replaced. Additionally, the brake booster was defective and failed to build up pressure as needed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 150,000. The VIN was not available.
The contact owns a 2017 Ford Escape. The contact stated that while driving 40 MPH, the brakes engaged unintendedly, and the vehicle came to an immediate stop. There was no warning light illuminated. The engine did not turn off, and the contact stated that there was no traffic nearby during the failure. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 123,601.
- Riverdale, GA, USA
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- Edgewater, MD, USA