This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford Escape. The contact stated that the vehicle experienced an abnormal rattling sound on cold starts and while idling. The vehicle was taken to Midas Service Center, where it was diagnosed that the engine turbo had failed and needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 101,000.
- Gainesville, FL, USA
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- Gainesville, FL, USA