The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated, and the contact received an unknown notification through the Ford Mobile App. Upon inspecting the vehicle, the contact discovered that the high-pressure fuel pump was damaged. The contact replaced the high-pressure fuel pump and the cam shaft follower. The contact stated that two months after the repair, the failure reoccurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel injectors and the high-pressure fuel pump had failed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty, and the contact was provided a diagnostic test fee. The vehicle was not repaired. The contact related the failure to an unknown recall however, the year of the vehicle was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 63,000.

- Winchester, VA, USA

The contact owns a 2019 Ford Escape. The contact stated while driving approximately 75 MPH, the vehicle started to stall and lost motive power. The contact stated that it was like gasoline was not getting to the engine. Additionally, the contact stated that she had been having difficulty shifting the vehicle into drive (D) or park (P). The contact stated that when she shifted the vehicle into the selected gear, the vehicle would hesitate before moving and then abruptly respond. The contact stated that the check engine light was illuminated. The contact drove the vehicle to an independent mechanic who diagnosed that the vehicle needed the canister purge valve replaced. The vehicle had not been repaired. Additionally, the contact had researched online and related the failure of the canister purge valve to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the failure of the transmission to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.

- Hampton, VA, USA

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and remained illuminated. The contact drove to the gas station and while refueling, there was an abnormal fuel odor coming from the vehicle. After restarting and driving the vehicle back to the residence, the fuel odor inside the cabin of the vehicle was extremely strong, causing the contact to have a headache. The contact took the vehicle to a local dealer who inspected and diagnosed the failure as the emission evap valve was not properly separating the fuel inside the fuel tank. The vehicle was not repaired because the local dealer did not have the parts needed to perform the repair. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

- Clarksville, GA, USA