This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While traveling 75mph heard a loud noise. Tire had a blowout. Maintained control of vehicle until able to stop. Noticed left rear tire had lost its tread. Spare had a bulge. Tire had 41,000 miles on a 1999, Ford, Expedition, P255/70R16W2cu. The consumer purchased four new tires and one used tire to replace the Firestone ones.
Right front tire blew during freeway ramp exit. Vehicle hit a ramp curb. Checked out tires after vehicle stopped. Noticed right front tire had a split between sidewall and tread area. Replaced tire with spare. 1999, Ford, Expedition, P255/70R16 with 30,000 miles.
Firestone refused consumers request for reimbursement because the replacement tires were purchased prior to January, 1 2000, the consumer actually purchased the tires Oct 31,2000. Nlm
Vehicle has four Firestone wilderness/at tires, size P255/70R16. All four tires have began to separate. Tires were looked at by a garage and this was determined.
- Wimberley, TX, USA
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While driving about 30 mph suddenly lost control of vehicle while driving through trees, and ending on other side. Airbags deployed, and right front tire went flat. Consumer did not know what could had caused tire to be flat, and lose control of vehicle. No demage to vehicle exterior, just scratches. There was no curves on the road.
This tire did not just go flat, it disitegrated. We were riding down an interstate and my 15-month-old was in the car. We just got lucky that we made it to the side of the road safely. The problem looks just like the ones seen in the 15 and 16 inch firestons tires that have been recalled. We saved the defective tire and we have pictures of it on the car before it was changed. We want to keep this from happening to other people who might not be as lucky as we were this time. Please call for additional information.( dot number: W2T6ire378 tire size: P265/70R17 )
The problem that I am having is the dealership inflates my tires improperly during service. The drivers door reads that the cold pressure for the front should be 30 and the rear 35. I have been having this problem for several months and have been getting my tires serviced for free because no one wants to address the problem. They contend my tire gauge is wrong. Once I had them check them before I left the dealership and they had to let pressure out. All I would ask is that the situation be addressed before someone who does not check their tires when they leave the dealership is in a accident and hurt. Thank you in advance for your help.( dot number: )
My tires are vibrating at different speeds, also they loose air constantly, I have had them checked at least 8 times and a substantial amount of air was missing each time!! the steering wheel is vibrating majorly at speeds of 50 to 75 mph per hour! I did contact the dealer but was told this tire is not recalled!! please note there is definately a problem with my tires and I am not an expert. Please advise a.S.a.P. - thank you! (dot number: W2cuird249 tiresize: P255/70R16)
We were traveling on I77 on our way to charleston, South Carolina. Our estimated speed at the time of tire failure was 60mph. The posted speed limit was 65mph. Without any warning, the front left tire practically exploded and tore apart. I was able to control the vehicle as we moved into the emergency lane. Upon exiting the vehicle, I found a disintegrated tire, without any explanation. I had my entire family in the car with me which included my wife and three young boys ages 10,5, and 1. the air pressure in all four tires were at recommended levels at the onset of our trip, what is the explanation of this misfortune? (tiresize: P255/70R16)( dot number: Tire size: P255/70R16 )
All four tires are cracking/peeling. Called Ford & Firestone and went to a Firestone dealer, said their is nothing they could do about them. (tiresize: P265/70R17)( dot number: Tire size: P265/70R17 )
From the first day of ownership of our 1999 Ford Expedition -- we had difficulty with the factory equipped 17 inch Wilderness AT tires pulling to either side of the road while driving strait ahead at any speed. We proceeded with a lemon law complaint with Massachusetts attorney general. At least 3 front end aliegnments were unsuccessful in fixing the problem. A Ford Motor Company engineer said the 17 inch tires were inherently unstable and nothing could be done to improve the pulling of tires. Our own mechanic detuned the front end aliegnment with in factory specifiations and this allowed the vehicle to be driven. The only problem was increase tire wear. We have replaced at approx 16,000 miles all five Wilderness AT tires with Goodyear tires and do not appear to have th same stearing problems. (dot number: W216-1re-0 tiresize: 17)
Tire blowout due to tread separation at 65mph on I-95 at rush hour traffic. I was informed by both Ford Motor Corp. And Firestone that these tires were safe. I am thankful that I was driving the vehicle and not my wife with my three boys she would have most likely hit the brakes and roll the truck. I was extremely luckly I was able to steer the car into the median. They the situation made me very uneasy with the rush hour traffic passing at 65mph just feet from me. I experienced severe chest pain and was admitted to the hosiptal the following morning.( dot number: Tire size: P255/70R16 )
Tire blowout due to tread separation at 65mph on I-95 at rush hour traffic. I was informed by both Ford Motor Corp. And Firestone that these tires were safe. I am thankful that I was driving the vehicle and not my wife with my three boys she would have most likely hit the brakes and roll the truck. I was extremely luckly I was able to steer the car into the median. They the situation made me very uneasy with the rush hour traffic passing at 65mph just feet from me. I experienced severe chest pain and was admitted to the hosiptal the following morning. (tiresize: P255/70R16)( dot number: Tire size: P255/70R16 )
Tires have had a problem with maintaining balance and have required being re-balanced and rotated every 500 to 1500 miles. I had the tires inspected by national tire and battery, they dismounted the tires, checked for roundness, indexed the tires and remounted them, added additional weights to front and rear of tires. They said the tires were defective and should be replaced by the manufacturer. I took the SUV and the inspection report to several Firestone dealers, one barely looked at the tires and quoted me a price of $128 per tire to replace them with the same size and brand, no consideration was given to them being defective or coverd by pro-rata warranty. Another dealer said that he didn't need to inspect the tires they were not covered by the manufacturers warranty after 12,000 miles and that there was no such thing as an "out of round" tire. I have tried to seek relief from Firestone, who finally sent an email suggesting that I have the tires inspected by their dealers, even after I had informed them of the lack of interest displayed by their dealers in atlanta. I rec'd the same verbage that they released to the press concerning the recalled tires and I advised them that I wasn't seeking information on the recalled tires, since, my size wasn't included, that I was seeking relief for a defective product. These tires are becoming unsafe at any speed and they should be recalled with the other sizes by Ford and/or Firestone. I have seen the listed complaints that your group has rec'd concerning these tires and I request your assistance in my problem..the problem with my 2 outside mirrors on my SUV is that the "silver reflective coating" is peeling and flaking off the mirrors and your visibility to either side is greatly hampered. I had shown this to my dealer banner Ford and I had spoken to the service manager at peachtree Ford, they both said that there was a problem with the mirrors and that they had replaced them on several occasions....thanks.
A D V E R T I S E M E N T S
- Rapid City, SD, USA