This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Ford Expedition with cooper discover lfx tires with dot number 4909. The contact stated the rear passenger side tire was replaced twice. The contact had a rear alignment performed on the tire, but the side walls burst on each tire. The contact had the same tire placed on the vehicle by the manufacturer after the original one split. The failure mileage was 250,000.
The contact owns a 1999 Ford Expedition equipped with Firestone wilderness P265/70/R16 dot8X72 tires. The contact stated that the drivers side rear tire blew out while driving 65 mph, causing the vehicle to crash into a cement divider. The contact suffered injuries to the face and mouth. The vehicle was not repaired. The failure and current mileages were 127,000.
The contact owns a 1999 Ford Expedition. The vehicle has Firestone Wilderness AT tires. While driving 70 mph, the spare tire blew out. The contact was able to drive the vehicle to a repair shop and had the tire changed. It was also discovered that the fender was folded under the vehicle near the fuel line. The tire size and dot number were unknown. The failure mileage was 200,000. Updated 8/10/09 updated 08/13/09.
Purchase 4 new interco tsl/thornbird tires about 1 1/2 years ago. Purchased in murrieta ca at the time of residence. June 2008 moved to yuma AZ. On 9/2/08 a big chunk blew out the center of the tire in tucson AZ. Contacted ramona tire via email. Explained what happen. They were suppose to get back in touch with me to tell me who to take it to. Never returned a message. On 11/28/08 another tire did the same thing.
- Yuma, AZ, USA
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Nar 3-11-03 the consumer has experienced several problems with his Ford Expedition, the side view mirrors have turned back from the inside, the top of the shift handle broke off, and all the tires had to be replaced before a Firestone recall had been issued. The consumer feels that the dealership should be responsible for repairs since it's was a manufacturers defect and not a maintenance problem.
While driving at 70 ph front and right rear tires developed a big blister of 9 inches in each tire. General, grabber aw, size P255/70R16, dot A3cu441458, dealer notified.
Fax fm edgar rangel (tx) re Ford/Firestone, he was injured & his friend angel navarrete was killed when their 1999 Ford Expedition w/Firestone tires rolled over due to defective steering & tires. This was a serious rollover incident in which the steering wheel did not respond properly.. the consumer believed the steering played a significant role in the accident. Two weeks prior to the incident, the vehicle was serviced and it was noted there was a defect with the power steering, but was explained as a normal source of the vehicle.
Rear passenger tire blow out, resulting in damaged wheel. One person in the vehicle no one hurt. Vehicle did not roll over. Did not lose control of the vehicle. The time was 11:20 a.M. the temperature was 81 degrees. The tires had been checked two days earlier for inflation to 35 psi. The tires had been inspected by a Firestone dealer 3 months earlier and showed no signs of tread separation. **dimsii IVOQ entry posted after 12/12/02 cut-over to artemis*734311
Rear passenger tire blow out, resulting in damaged wheel. One person in the vehicle, no one hurt. Vehicle did not roll over. Did not lose control of vehicle. The time was 11:20 am. The temperature 81 degrees. The tires had been checked two days earlier for inflation to 35psi. The tires had been inspected by a Firestone dealer 3 months earlier and showed no signs of tread separation.
PE0 20; consumer was traveling 65mph on highway and heard a noise coming from underneath vehicle. She was able to pull over to shoulders/ got out of car, and looked at the tires. Noticed that front tire had a blowout. Firestone, Wilderness AT.
Had spark plug coil go out on #4 cylinder, shakes at higher speeds tires wear unevenly burning oil smell after you drive it had it to dealership 3 times and they "couldnt locate a leak " ( maybe there techs should read these tsb's?) finally reconized as bad head and gasket replaced still was leaking then I told I needed a total engine replacement! now its outta warrenty and my problem according to Ford dealership. Even though had it in for burning oil smell when under 36,000 (dot number: Na tiresize: 275R16)
Looked at tire at gas station and saw steel belts where tire was coming loose from itself. Ford dealer I took vehicle indicated they were ready to separate, and all 4 must be replaced. No tires found from dealer and called and found 4 tires at retail store. I still have the Firestone tires and will be back home Monday July 23rd if NHTSA wants to see them. (dot number: Unknown tiresize: P25570R16)
Every month I check my tire pressure. In checking the tire pressure on April 6th, I noticed that on all four tires, there was a splitting/crack which ran about three-quarters of an inch from right to left right under the tread knuckle where the knuckle of the tread would happen to meet the sidewall of the tire. I immediately called the service manager at my Ford garage which is venus Ford in cudahy, wisc. He told me over the phone that I would have to contact an authorized Firestone dealer. I contact muskego Firestone in muskego, wi. They inspected the tires and I was told that all four tires were unsafe. After I asked the owner (keith) how safe the tires actually were, he told me "if those tires were on my vehicle, they'd be coming off." Keith contacted Firestone. Firestone would not replace the tires free of charge I guess in doing this they would not admit to any default with the tire or with theie workmanship. The only thing Firestone would do for me was to replace all four tires under a pro-rating system. Don't get me wrong, the tires were wearing like iron and for having 34,600 miles on them, the actual tread wear looked like the tires only had 10,000 miles on them. The depth of the tires were measured by the Firestone dealer and all four tires came in at 10/32. The tires before coming off of my vehicle were documented by the Firestone dealer on some form which I had to sign. On this form, the serial numbers of all four tires were listed and the their actual position on the vehicle. The replacement tires Firestone provided were again their Wilderness AT's and same size. My cost which included labor and tax came out to about $50 per tire. After seeing the splits/cracks in the tires I wanted these tires removed because it was my concern that there was definitely a safety issue here. Especially with a family and this family vehicle going to be used very shortly for two separte family vacations. (tiresize: 265/70R17)
I experienced a tire blow out (left rear) Wilderness AT (P255/70R16) on a '99 Expedition going approximately 55 mph. The outside sidewall came apart, completely separating from the rest of the tire. There is an area on the tire that had cracks on the tread close to the main part of the tire. I took the car to my Ford dealer in grapevine first because they had just inspected the tires for me approximately 3 weeks ago. They recommended highly that I take the tire to Firestone, that the only thing they could do for me was to sell me 5 new tires, costing more than $700 total. I then took the car to my Firestone dealer where after I pointed out to my technician the damage, he tried to expain to me that a blow out is "normal" whenever there is damage to a tire and that the tire had been driven with low air pressure which is why the sidewall was torn up. I tried to explain that the tires have never been low on pressure, that I check them myself at a minimun of 1 time per week and never drive the vehicle until I have checked them, and Ford checks them approximately every 3,000 miles and rotates them according to specs. He was not interested. I asked if my other 3 tires were safe in his opinion and without doing more than a quick glance said "they are as safe as any tire". I asked him again and explained that I have a 5 year old and all I wanted was to ensure the vehicle was safe, he stated that "I would be more uncomfortable about driving a Ford than I would be about your tires". this is completely unacceptable to me and I feel that attitudes and reactions like this to an obviously realistic concern is criminal. I also asked them to return the damaged tire to me, which I had to remind them to do. I then took the car & tire to national tire and battery (whom I trust) and asked for their opinion on the tire. (dot number: Vncu1rd458 tiresize: P255/70R16)
Traveling on highway left, rear tire blew. After tire was changed, full sized, brand new spare blew 300 miles later. (tiresize: P2657ur17)( dot number: Tire size: P2657ur17 )
While driving, rear driver side tire blewout, the consumer also had problems keeping air in tires, the dealer replaced the valve stems but that hasn't solved the problem, the vehicle does not ride well with the tires and vehicle has had a front wheel alignment already (Firestone wilderness ATX P255/70R16). Nlm
A D V E R T I S E M E N T S
- Montebello, VA, USA