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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Expedition fuel system problems

fuel system problem

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2002 Ford Expedition Owner Comments

problem #2

Sep 262002

Expedition

  • miles

A D V E R T I S E M E N T S

I just purchased a new 2002 Ford Expedition from a local dealer and have just returned it for service. My problem is two-fold: First, the gas gauge registers on full for the first 200 or so miles and then works its way relatively quickly to the half full mark, where it there is only 3 or 4 gallons of gas left in the tank (Ford claims it holds 26 gallons). Secondly, trying to fill the tank with gas, as you would any other vehicle, is very frustrating and time consuming. Two or more vehicles will fuel up and leave before I can complete the task. When having an estimated 4 gallons left in the tank, upon refueling, the pump will stop between 11 and 12 gallons, and accept another 10 to 12 more gallons at 4 to 6 tenths at a time, . but get this, the tank will show full with only 12 gallons in it!! the selling/servicing dealer says this is normal. I say that's wrong, and it's unsafe. You never know when it's going to run out, or know how far you can really go on a tank. (no idea if the tank was really full) how about the extra exposure to the gasoline fumes the epa is trying to limit us to and keep out of the environment. It goes without saying that fuel gages have been around for a long time as well as fuel tanks. Not knowing when or where a vehicle (new vehicle) is going to run out of fuel is dangerous for not only the driver but also other drivers. The fuel tank filling problem is inexcusable. These vehicles should be recalled and corrected by Ford. Thank you for your help and support.

- Marietta, GA, USA

problem #1

Jul 022002

Expedition

  • miles
While driving there was a smell of gas fumes and the emission light came on. It was determined the gas tank was defective and was replaced.

- Menifee, CA, USA

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