really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
69,305 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Expedition transmission problems

transmission problem

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2002 Ford Expedition Owner Comments

problem #8

Jan 182011


  • 160,000 miles


My 2002 Ford Expedition has always had transmission shifting problems. Over the years, it will sometimes not go out of 4X4 without some gentle coaxing. Just the other day, it shifted out of gear on the highway and the overdrive light started flashing. I started to hear a sound like I was dragging something. When I stopped, I had to drive it in manual 2 just to get it home. At home, it would not go into reverse and was acting like the front wheels were locked up when I put it in neutral. I have had shifting problems for the life of this vehicle (I have had it for 8 years....) this was the first time it has been this drastic. It looks like I will have to have a new transmission.....

- Wildwood, MO, USA

problem #7

Jan 022010

Expedition 8-cyl

  • 110,000 miles
My 2002 Ford Expedition od light flashes on and off. I was driving down I75 and my transmission kept shifting in and out of gear.. my whole trip. It slammed into gear almost causing me to loose control of my vehicle. This transmission is definitely a safety hazard. It does not do it all the time seems like when we hit bumps in the road.

- Auburndale, FL, USA

problem #6

Aug 212006

Expedition 4WD 8-cyl

  • 83,000 miles
Transmission slip. O/D light started to blink and transmission clunks into gear. This problem seems to be very prevalent as a few of my friends who own 2000 to 2002 model Ford have had this problem. They have had their transmissions replaced or rebuilt. This is a very common problem and the manufacturer is ignoring the problem with their vehicles. 4R100 transmission. I believe this is a solenoid body or harness malfunction.

- Charlotte, NC, USA

problem #5

Mar 312008


  • 31,000 miles


The contact owns a 2002 Ford Expedition. While attempting to park the vehicle, it accelerated to a high rate of speed and crashed into a wall. None of the air bags deployed. The contact was injured and the insurance company recommended that the dealer service the vehicle. The vehicle was at the dealer for 32 days while the repairs were made. The failure and current mileages were 31000.

- North Lauderdale, FL, USA

problem #4

May 232005

Expedition 8-cyl

  • Automatic transmission
  • 47,449 miles
Over a course of one year of purchasing vehicle, it has been in the shop 7 times for an engine/transmission issue, unsure as Ford has not been able to identify the problem. When I contacted Ford, they denied to buy the vehicle back due to the mileage on the vehicle. As of today, the vehicle has not been fixed although drivable, for how long until it gives out?

- Bakersfield, CA, USA

problem #3

Dec 182005

Expedition 8-cyl

  • Automatic transmission
  • 54,943 miles
Problem: After only 54943 miles on my 2002 Ford Expedition, I could not moved my automatic transmission gear position indicator lever, after inspection, I found out that the shifting cable for transmission was broken into two pieces inside the protective assembly: This problem prevent me from shifting from any gear position. It so happen it broke in ┐┐park┐Ł position. Identical problem as NHTSA recall no. 97V147000 and 97V171000. Result: This condition would not allow a disengagement of the transmission from the park position or any other gear position when the cable break on certain position. Unintended vehicle movement could occur. Corrective action: Ford co. Or Ford dealer should make necessary and proper operation inspection of the transmission shift control lever for proper normal operation and its supports. Replaced components if abnormality is found in component operational test. Symptoms encounter or abnormalities: Hardship on changing gear position from park position to any other gear position. Really had to apply force to move lever. After Ford dealer replaced the broken shifting cable assembly, I noticed that changing gear position would only require very light effort, relatively easy and smooth movement of the lever. I could change the gear position with only finger movement compare with really very hard hand movement before. Suggestions: I believe this problem issues was related to previous NHTSA recall 97V147000 and 97V17100 and Ford co and its dealership should provide customer assistance of checking this cable assembly intended operation: Replaced/repair assembly if found any abnormality. Reimbursed customer when they pay for this kind of avoidable repair. In my case, I have to pay $368 for repair/replacement and another$108 for towing. Total of my out pocket cost $476, which is preventable if only Ford manufacturer and its dealership inspect for proper operation of this component which is easily detectable.

- Long Beach, CA, USA

problem #2

Aug 242004

Expedition 8-cyl

  • Automatic transmission
  • 36,045 miles
May 04, my vehicle transmission was serviced (filter changed and fluid replaced) by the local Ford dealer. In June 04, under 1,000 miles since the service, my vehicle began to vibrate in the rear end when it would shift around 45 M.P.H.and was returned to the Ford dealer who diagnosed the problem as water in the trasmission. The filter was replaced at my expense and the problem has progressed over the last two months. The dealership stated that they could not replace the transmission because there were no other mechanical problems associated with the problem.

- Hinesville , GA, USA

problem #1

Nov 052003

Expedition 8-cyl

  • Automatic transmission
  • 32,000 miles
2002 Ford Expedition purchased from crossroads Ford September 2001. First in for hesitation when pressing gas and idling in reverse. Replace cylinder #6 and two spark plugs. Second time in for same reason. Replaced cylinder #6 again. Third time in for same reason. Replaced nothing--they said they could find nothing wrong. Fourth time in same reason. Kept car for nine days, dumbfounded-as they could find nothing wrong -replaced cylinder #6 and the fuel injector after speaking with Ford on a conference call--- tenth day picked up car--- eleventh day car is not fixed--still has the same problem.

- Cary, NC, USA

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