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TSB Document:

Affected Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Summary
SOME 2017 EXPEDITION VEHICLES BUILT ON 14-OCT-2016 AND THROUGH 22-OCT-2016 WITH A KEYED IGNITION (NON-PUSH BUTTON START) MAY HAVE INOPERATIVE DOOR LOCKS WHEN USING THE KEYLESS ENTRY KEYPAD. REPROGRAM THE BODY CONTROL MODULE (BCM) TO THE LATEST CALIBRATION USING IDS RELEASE 104.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART 15604 AND USE APPLICABLE 12651D LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.

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Date Published
FEB 21, 2017
NHTSA TSB #
10095847
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