Rear hatch glass exploded in front of me. I was 10ft away from the car and had not yet used it that morning. The falling glass damaged the paint and the trim on the rear hatch. $2000 damage to the door plus $800 for the glass. Could have shattered on top of me or my children if the hatch door was up and we were under. This is a safety issue and Ford should recall this issue. I called Ford and they would not help me after 20000km. This seems to be a common problem and Ford needs to deal with it. There is a lot of stress exerted on this glass because of the shocks and hinges holding it in place.
A D V E R T I S E M E N T S
Rear hatch glass exploded in front of me. I was 10ft away from the car and had not yet used it that morning. The falling glass damaged the paint and the trim on the rear hatch. $2000 damage to the door plus $800 for the glass. Could have shattered on top of me or my children if the hatch door was up and we were under. This is a safety issue and Ford should recall this issue. I called Ford and they would not help me after 20000km. This seems to be a common problem and Ford needs to deal with it. There is a lot of stress exerted on this glass because of the shocks and hinges holding it in place.
- Marcel H., Prud'homme, SK, Canada