This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Under warranty, moisture was present in all the rear brake lights. The upper (third) brake light had the most condensation. An authorized Ford dealer reviewed the issue and advised Ford does not cover moisture within a light as the moisture will dissipate over time. I advised the upper brake light was never dry, they insisted warranty would not cover the issue. I could replace the light, I received a quote at that time. Now the upper brake light has less than 2 led's working and the visibility is next to nothing. Reviewing forums, this is an issue that has been present in the Ford Expedition since the new vehicle design change. My concern is very simple, that brake light is important in the safety of our passengers, those around the vehicle and the vehicle itself. We have not been in a rear end collision with this vehicle, but it is difficult to see braking of this vehicle ahead when the vehicle is one car ahead of you based on what I have seen when driving behind this vehicle myself. I consider this brake light a significant component of the safety features in our vehicle. Timing of the issue was over a period of time. First phase was moisture not dissipating, second phase has been the led lighting continues to stop working, a few led's at first, now only a few are operational, and dim at best due to the continued moisture in the upper rear brake light assembly.
The headlights on the 2018 Expedition are awful. They are far too dim and distance coverage is far too short. They have a sharp cut off that makes it seem like something is in the way of them. The brights are better, but not nearly what they should be for a 2018, $60K+ vehicle. This is a huge safety concern. Not confident that I would see something in the road within a reasonable time to safely avoid it.
Poor illumination from headlights. Visibility at night with either high or low beams is unacceptable. Not easy to avoid obstacles like deer crossing the highway, debris or other hazards.
I have a wonderful 2018 Ford Expedition. I love everything about the car, and expected I would, because I did research before leasing it. The one thing I didn't do, which I've never had to do in all my years of car buying or leasing, is test drive the car at nighttime. The standard halogen headlamps are awful, and dangerous. I cannot see anything. My girlfriend also can't see anything while driving the car. I have taken the car to the dealer who assured me that everything is functioning as it should. But I swear I have never driven a car with headlamps this dim or poorly designed. Especially for a car so large, the projector lamp cutoff is too sharp and too low. Of course, using the high beams does bring the lightning to normal, but I am blinding other drivers. This needs to be addressed by Ford asap. If you monitor what's other Expedition drivers are saying in online forums, I guarantee you will find the same result. There hasn't been an accident or incident yet, but it seems like it's only a matter of time. I am afraid to drive this car at night, or even to be around other people driving the same car with standard halogen headlamps. It's not safe for this car to be on the road with its current equipment setup.
The halogen headlights in my 2018 Ford Expedition limited are too dim and unsafe for roads that are not lit or for driving in the rain on any road. I cannot see the road well and I feel that the halogen bulbs are not a good enough option in a 60K+ vehicle. I am extremely disappointed in Ford Motor Company for cutting corners and not making the led headlight housing standard for all of their vehicles. The Ford oem halogen bulbs are extremely dim and unsafe for consumer use. If there was something in the road, I don't think my headlights would give me enough notice to avoid an obstruction. Very unsafe.
The halogen headlamps on the 2018 Expedition are completely inadequate for a 2018 vehicle. They are dim, and they are angled down with a low cutoff. I brought my vehicle to the dealer and they adjusted the lights as high as possible, which did not address this issue. Ford offers an optional led headlamp system which appears significantly brighter and safer, but at the time of purchase they didn't have these on the dealer lots. It's wildly irresponsible to sell a brand new vehicle for $65000 + that has headlights from the 1990S. They also claim that this system can not be retrofitted to the halogen headlamp models. Driving at night on a road without street lights is unsafe. You can't see road signs, oncoming traffic, pedestrians on the road, etc. Visibility is limited to a very short distance. There are multiple complaints on this NHTSA site about the inadequate lighting, what will it take to get Ford to replace the halogen lights with the led lights?
The headlights on this vehicle are absolutely the worst of any car I've ever driven. Did night driving yesterday; the peripheral lighting was virtually non-existent, and I couldn't even see my driveway from the road. There is no mention on the window sticker about what type of light fixtures the car has. I feel extremely unsafe when driving this vehicle at night, and will limit this exposure when I can. Totally unsafe in the dark of night. The road to our place is unlighted and kinda country... couldn't see the driveway at 10mph with the turn signal flashing
A D V E R T I S E M E N T S
- Pawnee, IL, USA