The wheel nuts on my vehicle are defective. The Ford Dealership had to replace all twenty-four of them for "swelling". Evidently, the design of these wheel nuts (Ford part number ACPZ 1012 M) makes it impossible to remove without destroying them because of their defective design. According to Ford Customer Care, these parts are considered wear items and are not covered under warranty. In my opinion, wheel nuts may be considered a safety item, should they fail or if they are not removeable with customary tools during roadside emergencies. I purchased this vehicle new in October 2018 and since then several Ford Dealerships have said they have issues installing and removing with these particular wheel nuts, and most are destroyed in the removal process. They have voiced their concerns to Ford with no remedy thus far. I am told these parts are also on various models of F-150 trucks. While I do not expect NHTSA to issue a recall for this issue, I would hope that a voluntary recall program could be enacted by Ford wherein these wheel nuts are replaced free of charge when service is performed requiring the wheels to be removed.

- Oregon, WI, USA

Lug nuts could not be removed using Ford's lug wrench. All lug nuts seemed to be slightly oversized preventing lug wrench from fitting. Had I been out on the highway needing to replace a tire, it would have required specialized assistance. I had to replace all lug nuts in order for lug wrench to be an option in the future. I do still have the old lug nuts.

- Powhatan, VA, USA

While parked on an incline, the truck's wheels disengaged and it rolled down backwards. The emergency brake was set. The vehicle has a known defect but the dealership will not expedite the repair.

- Ivyland, PA, USA

The lug nuts swell and thus disable the lug wrench or any standard socket from removal. This has prevented me from changing tire or brakes because I can't remove the wheel.

- Buford, GA, USA

When trying to change a flat, the factory provided lug wrench would not go onto the factory lug nuts. I was able to get to the tire shop and was advised of an on going issue with the ford lug nuts -??swelling -?? which in turn would not allow me to remove them to change the tire. After further digging there seems to be many many complaints of this same issue. It was recommended to purchase new ones that were not a two piece design as the OEM Ford ones are. I was told that this could and most likely would continue to happen and could even cause the wheel to come off in worst case scenario. I had to pay 195 dollars for a new set cause I had no other choice being on the road and away from home or a dealership

- Millsap, TX, USA

The aluminum caps on the lug nuts swell making them impossible to remove with the standard lug wrench. Rather than equipping the vehicles with quality single piece lug nuts instead they are cheap lugs nuts with flimsy caps that are prone to early and premature failure. When I got a flat tire I was unable to remove the lug nuts with the standard lug wrench provided. What should have been a straightforward 1/2 hour tire change ended up being an over 4 hour ordeal on the side of the road. The only way to remove the lugs nuts was with a damaged lug extractor tool which I did not have at the time. The only way to get the tire changed was pay for a tow and then have all 24 lug nuts removed and replaced with better quality single piece nuts at a specialty shop at my expense.

- Colorado Springs, CO, USA

Vehicle front driver side tire/rim/cylinder has a popping sound. It pops as if the caliber or brakes have something broke or dirt in it. I can hear this when driving slow and when in reverse backing up. Only hear sound when driving. Brought this to the attention of the dealership when I purchase the vehicle, took back to dealership twice and they could not find or fix this problem.

- Douglasville, GA, USA