This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was a vibration in the front differential. The contact stated that the vehicle felt like it was being driven in 4-WD however, the vehicle was in 2-WD. There were no warning lights illuminated. On another occasion, while driving approximately 30-35 MPH, there was a vibration and shimmy in the steering wheel. The vehicle was taken to the local dealer in July 2021 where it was diagnosed and determined that the failure was due to the front differential. The vehicle was repaired but the failure recurred. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 47,000.
- Van Lear, KY, USA
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- Van Lear, KY, USA