This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Started the car up and all lights and warning lights were going off when I put the car in drive. Shut the car off waited and the same thing occurred. On the 3rd crank the car stated as normal
Hello, yes my vehicle is available upon inspection request. Bell Ford(recall performed) and another shop has inspected the vehicle for the power steering issue. had a toe link recall completed at Bell Ford in May, 2022. Since then my vehicle has not been driving as smoothly. Please add this recall back to my vehicle. radio/ climate control screen updates and sometimes just goes black when I start the vehicle. Sometimes can take up to 5 mins to turn back on. Please add this to the recall list for my vehicle. *Forward collision warning never worked. ** power steering went out while myself and my daughter were driving on a busy state highway. I was not going over 60 mph per speed limit. 3 alarms went off while driving. My SUV instantly became very hard to handle. There is no power steering. I went to an auto shop and they told me it was electrical, they couldn-??t fix it and gave me a print out of the diagnosis. I-??ve researched the problem and see this is a common issue and usually happens where it-??s not safe to just stop as the vehicle suggests. I have pictures was trying to add but it won-??t let me select that option. Please add this to the recall list for my vehicle.
APIM unit and plastic body components 2014 Explorer, Sync2 v3.10 Symptoms: Malfunction of power window controls, radio controls, rear camera and vent controls. The APIM also controls many other safety functions, such as safety lanes, park assist, backup guides, gps, cruise control, trailer/tow information, and other warnings/features. It is notable that Ford has issued recalls for the APIM due to safety issues in different year Explorer, as well as F150, F250, F350, Escape, Expedition, Fusion and Lincoln models Navigator and MK2 models, to name a few. This has been reported once, I spoke with a Ford representative and he setup an appointment at the dealership that was to setup an appoint for diagnosis before they setup a repair/replacement appointment. An appointment to setup an appointment to setup a diagnosis appointment to setup a repair appointment. Seriously, what is up with that? Finally, plastic window components had to be replaced. Ford issued a recall on these items but it was after we had the repairs completed. They refused reimbursement.
1.Failed Electric Power Assist System 2.Safety risk wild backing up from parking slot at Lowel's 3.Problem confirm at Truck City Ford service department technician 4.Failed components inspected and confirmed at actual road test by Ford Service Technician 5.Warning lite message on dash at time of Failure Only, no advance warning notification Truck City Ford :512-312-0800 15301 South IH35 Buda, TX 78610
My 2014 Ford Explorer was manufactured 07/13 and is showing signs of a power steering issue. This started in October 2022 and is ongoing. The power steering seems to go in and out while driving but seems to be fine after the car has sat or not been running. This is happening daily. No warning lights have ever come on during the power steering lose. The car intermittently will get harder to steer and at times the wheel dramatically pulls to the right and then left while it is trying to return to a straight line. This has caused me to go left of center because it is so erratic. Turning from a stop is extremely difficult. I have contacted the dealer and have been told my vehicle does not have a recall for such issue. Through research I see this is a known problem with same vehicles of newer and later years. This is a job that will likely cost 1800 to 2000 and that is not acceptable when FORD has known of this problem. A simple google search reflects many 2014 Ford vehicles with steering issues. If my car does not fit into the original recall - I would like to know what Ford changed as it pertains to EPAS system from 2/28/2012 to the date my vehicle was manufactured in 2013. Thank you In May 2014, Ford Motor Company issued a recall for the 2011-2013 Ford Explorers for a defect in the power steering system. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut-down of the power steering assist.
The power steering went out and it was discovered the steering rack and pinion need replaced. This is available for inspection upon request. It is unknown when this can be fixed so I am without a car until then. Upon research this is a common problem for this year and model of car. There was no warning messages, I just all of a sudden did not have power steering and was not able to steer my vehicle.
Electric flickering occasionally smells like something burning. No warnings alerted. Interior lights/radio dim or go off or flash. Transmission problems, jerking, loss of power Cabin fills with exhaust fumes especially when stopped Unknown occurrence dates has been happening for at least 2yrs
While operating my vehicle at approximately 40 mph, I experienced partial loss of steering (hard steering) making the vehicle difficult to control. The partial loss of steering experienced put myself and the safety of others in my vehicle at the and on the roadway at risk for a crash. I immediately took the vehicle into a repair shop to have it inspected to ascertain what the issue was. Upon completion of the inspection, it was determined that the rack and pinion failed and needed to replaced. Prior to the loss of steering, I DID NOT receive any warning indications on my dash about steering issues or steering failures.
Re: 2014 Ford Explorer VIN: [XXX] I am writing to you with a problem with the Ford vehicle described above.. The two problems I am having seem to have been programmed into the onboard computer to fail after a certain time or mileage. I will address each problem individually starting with the most hazardous one first. The onboard navigation system utilizes a SD card program that becomes outdated as time passes. I have received numerous mailing from Ford notifying me that the original navigation system is outdated and that I should update to a current one at a cost to me of $149. The original system works fine for me and I felt no need to upgrade until the system began getting interrupted by prompts to update (see FIGURE 1 below). When the prompt appears the navigation system is no longer operational. The most recent of these interruptions became a serious and hazardous situation. I was driving on the interstate nearing an interchange to switch to a different highway. I was relying on the navigation system to direct me to the correct exit and this is when the prompt appeared. The navigation system was now useless and will only resume normal operation if the vehicle is shut off and restarted. You don-€™t do this at 70+ mph! My only option was to use my phone which meant I had to program it and while driving this is dangerous. I feel Ford was being irresponsible by programming the prompts into the onboard computer that disable the navigation system in return for the sale of an updated SD card. Ford was profit motivated in this programmed failure. FIGURE 1 IMG_1978.JPG 75.5kB INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Ford Explorer. The contact stated that whenever rained, water would leak into the vehicle through the moon roof. The water then leaked into the moon roof motor causing it to become inoperable. The vehicle was taken to the dealer and diagnosed that the moon roof front drains were clogged. The moon roof motor was replaced. The manufacturer was not made aware of the failure. The failure mileage was 49,000.
Airbag light keeps coming on due to faulty wiring, costs 600 to repair. This is second Ford car with this same issue. I was told problem was in back seats. No one ever uses back seats.
Why has there not been an updated recall on the 2014 Explorer on losing its power steering" I just turned my vehicle on to autonation Ford in burleson, tx to get the rear tow link recall repaired and the associate told me the power steering was not a cause in the recall and that it was something we would have to pay to have fixed. This is not happening due to failure to maintenance or due to lack of taking care of the vehicle. This is a manufacturing issue and the history proves it! there was a recall on the 2011-2013 model for this but now that it is continuing, it is now the owners responsibility" this effects the driving and is extremely dangerous. You have low turning radius, it disengages all the advanced driving modes, it also effects the blinkers. You have to hold the blinker down for it to stay on, you cant just click the lever and it stays in the blinking mode like it is supposed too. If you put cruise control on, the steering can lock up and you literally have to jerk it to get it out out and be able to turn or even swerve. Ford needs to take care of this because you can see by all the complaints and history or reoccurrence, this is a manufacturing defect and not a owner issue. If Ford does not take care of this issue for us and even the thought of it being a chargeable service, I will have no choice but to this to a higher demand to get help and to bring this to the attention to the ones that need act. This is unsafe to me and my family as well as all the other Explorer owners. The manufacturing defect needs to be fixed or offer some sort of solution for the safety of this vehicle.
The contact owns a 2014 Ford Explorer. The contact stated that the doors failed to lock. The contact stated that the door ajar warning light was illuminated. The vehicle was taken to local dealer ray price stroud Ford (6320 us-209 suite B, stroudsburg, pa 18360, (570) 402-2222) to be diagnosed. The contact was informed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 94,000.
While driving on the highway my 2014 Explorer alerted me in the driver information section located to the left of the odometer that my 'steering loss stop safety' was unavailable. In addition to this, it displayed, 'service advancetrac' and 'collison warning not available'. moments later my steering locked up and I was unable to turn or control the wheel. We sat stranded, with our three children on the side of the highway for hours until help could come. While operating my vehicle at 70 mph, I lost complete control of my steering making this extremely unsafe for my family and I, and the drivers surrounding us. After some discussion with our mechanic, we believe it could be the steering angle sensor, yaw rate sensor or anything directly related to steering and/or traction control. My car was taken to a local Ford dealership and is awaiting a repair quote.
Rear camera goes black intermittently in our 2014 Ford. While we are backing out of a parking place or out of our driveway it may start as expected but then before we are finished reversing it just goes to a black screen. Other times when we put the car in reverse, the rear camera does not engage at all.
The contact owns a 2014 Ford Explorer. The contact stated while driving 40 mph, the steering wheel became difficult to turn. The contact stated that the steering assist failure and service advance track warning lights were illuminated. The vehicle was driven to her residence. The vehicle was taken to local dealer randy wise Ford Inc. Located at 968 S. ortonville rd, ortonville, mi 48462, (248) 627-3730, to be diagnosed. The contact was informed that the steering gear needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V286000 (steering), however the VIN was not included. The manufacturer had not been informed of failure. The failure mileage was 127,300.
The drivers side door does not 'close' properly, the 'door ajar' sign is consistently on even though the actual door is closed. When you get in/out of the car, you have to shut the door multiple times for it to recognize the door is closed. Many times I have to slam it so hard, I'm afraid I'll break the door. The car doors won't lock, cause it doesn't recognize that the door is 'closed'.the keyless entry alarm will randomly go off, while we're in the house, cause the car all the sudden says the 'door is ajar'. this can be hazardous as I drive as the doors won't lock and we have young children in the car. This also eats away at the battery life, cause the car electrical system is on (interior dome lights, electrical radio panel) since the door is considered open (with the door ajar sign). This has been ongoing for about 6-9 months now.
A D V E R T I S E M E N T S
- Mcdonough, GA, USA