This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Headaches by my husband and myself while driving or riding. Carbon monoxide readings first time read at 11ppm on a 10 minute trip. Continual monitering reads at 6-9 on normal driving. Readings at 14 on acceleration. I feel it's unhealthy and safeto drive this car daily.
Exhaust started coming into rear of vehicle. We were able to smell it when the car was stopped or moving slowly. People in the backseat could smell it before those in the front could.
We brought the vehicle to the dealer around with about 10,000 miles on May 2018 stating we smelled exhaust fumes inside the vehicle. They put some type of rubber plugs in the lift gate rear hatch. This didn't cure the problem. Brought the vehicle back on August 21, 2018 with 13,800 miles and told them when we tried to enter a freeway while accelerating into traffic with the A/C on there is a very profound odor of exhaust fumes inside the vehicle. They stated there was a tsb issued for this vehicle back in 2016 for this issue. But unfortunately even though the car only has 13,800 miles on it now, it is over the 3 year warranty period and the extended warranty we purchased from them for 50,000 or five years won't cover it either. Dealer wants to charge us 1,100 for the repairs. Which should have been covered earlier if we were told back in 2016 there was a tsb for this problem while it was still under warranty. This car may be five years old but it only had 10,000 miles when it was brought in the first time. Car is just about brand new and they want us to pay for repairs on a new vehicle that has a defective exhaust system.
Exhaust smell/fumes were noticed twice on a 3 hour trip. Passengers in the vehicle felt nauseated and had headaches that were not present before the trip and were relieved after exiting the vehicle.
- Cheboygan, MI, USA
Search CarComplaints.com for these popular complaint phrases...
Exhaust fumes coming in through A/C vent upon rapid acceleration. Had always been a problem since first purchasing the vehicle in 2014. Ford has tried to repair problem four times and it is still not fixed. It is a design flaw that Ford has not address since 2011 when this model first came out and still are producing the vehicle with same design. The reason why the Ford Explorer police cars have more issues is not because of alteration with the vehicles it is because they drive the vehicles faster and the harder you push the vehicle the more you will notice the exhaust fumes. That's why there have been more issue's with Ford Explorer olice vehicles. The issue happens all the time. The vehicles need to be recalled before more people get hurt.
Upon acceleration in passing gear there's a foul odor coming thru the air vents. It smells like an over heated hair dryer. It's bad enough that the windows need to be opened to let the odor out. My SUV is in the shop for the 2nd time in a year with the same problem. Today's date is 07/02/2018
The contact owns a 2014 Ford Explorer. While driving 55 mph, the steering wheel failed to move. The following day, the vehicle failed to start and the oil pressure, starting system failure, traction control, and engine coolant warning indicators illuminated. The contact called a local dealer (expressway Ford, 3800 highway 62 w, mt vernon, in 47620, (812) 838-4366) and was informed that the vehicle was not covered under a warranty or recall. The manufacturer was notified and informed the contact to have the vehicle towed to the local dealer. Additionally, the contact was referred to NHTSA. The failure mileage was 120,336.
Strong exhaust odor can be smelled in the cabin shortly after starting the vehicle and while driving. This odor causes nausea and lightheadedness while in the vehicle. Driving with the windows open does help to dissipate the small but does not take it away completely.
During commutes to and from work, typically with stop-and-go conditions at slow speed, I become very sleepy and inattentive, almost to the point of passing out. This happened recently after having the car serviced for oil change and a standard 15-point inspection.
I drive my Ford Explorer almost every day and I was becoming progressively fatigued and dizzy ( loss of normal balance). I could not pin pont the problem area until I received an "urgent recall notice" from our regular Ford dealership in belvidere, Illinois. My doctor ordered a special blood test which confirmed a high level of carbon monoxide in my blood. The vehicle was repaired but I still have some amount of the health problems. Thanks, jim
Smell exhaust in cabin under acceleration with HVAC system on especially in recirculate mode. Vehicle has been to dealership 5 times with the current service bulletins performed and can still smell exhaust in the cabin. The vehicle was under warranty when first reported and the issue not resolved and Ford says that's all they can do.
I am writing to you in regards to physical illness that I have suffered as well as my passengers from my 2014 Ford Explorer police interceptor package. Starting back when I first purchased the vehicle at approximately 59,000 miles, I have experienced an exhaust odor in the cabin shortly after accelerating over 3,000rpms. This issue has been investigated at my local dealership twice, with the technician confirming the smell. After this work was performed, I still to this day am suffering from exhaust fumes and physical illness directly related to my Ford Explorer. All repair orders from involved Ford dealerships are in my possession confirming exhaust fumes are still entering the cabin. From the time I took ownership in October 2016, I have experienced physical illness when driving the vehicle for more than 1 hour at a time. I get extremely lightheaded and nauseated, which has caused me to frequently stop the vehicle and vomit. My passengers in the vehicle have also experienced similar symptoms when riding in the vehicle. When this happens, I stop at a safe location and remove myself to fresh air, and the symptoms soon pass and I am able to drive again. Recently, I have traveled from Massachusetts to Vermont in my Explorer. The mostly highway driving trip it was me as well as my girlfriend. After around an hour of driving at 60mph, my girlfriend and I were feeling very dizzy and became nauseated, so I opted to stop and relax at a rest stop for fresh air prior to continuing my trip to Vermont. I have installed a carbon monoxide detector in my vehicle, which has activated more than one occasion while driving. At this time I am negotiating with Ford's office of general counsel to perform a buyback of my Explorer and replace it with a different vehicle.
The contact owns a 2014 Ford Explorer. While driving approximately 65 mph, the 18-month old child, who was in a safety seat on the rear passenger seat, became unresponsive. The vehicle was pulled over to the side of the road and the contact called 911. The child was taken to the emergency room where the doctor ran several tests, but was unable to diagnose what happened to the child. The child recovered and was released from the emergency room. The child was taken back into the vehicle and, five minutes into the drive back to the contact's residence, the failure recurred. The child became responsive when the contact rolled down the window. The child was taken to the pediatrician who ruled out that the child might have suffered a seizure. Both the mother and the pediatrician suspected that the child might have suffered from carbon monoxide poisoning. The dealer was called (fesler auto mall in fairfield, Iowa, 641-472-2161), but did not call back as promised. The manufacturer was made aware of the failure and stated that the vehicle would be repaired. The vehicle was not repaired. The failure mileage was approximately 82,000.
Driving on highway approx 65 mph in rain. Sudden loss of power steering, message on dashboard indicating check charging system, then hill assist failure, then warning message that all accessory power was disabled to conserve power. Then all lights on dashboard lit up. Loss of power steering in rain on highway almost caused vehicle to lose control and be involved in multiple car accident. Serpentine belt was found to be in proper condition, and was able to drive home alternate route along 35mph roads. No further problems aside from occasional squeak under acceleration. Immediately followed up with service call, serpentine bell was in good condition, but belt tensioner spring had failed. Vehicle has only 57,000 miles. Seems excessively early for this type of part to fail.
Strong exhaust smell in the cabin of the SUV. Every time the accelerator is pressed for a acceleration that is fast a strong exhaust smell is noticed in the cabin of the SUV. This is the same smell that comes from the exhaust pipes.
A D V E R T I S E M E N T S
- Yakima, WA, USA