This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My steering wheel is like using manual steering, it is very hard to turn it seems to get stuck in certain positions, easier in another spot when turning, then gets stuck again. It is very hard to turn, no lights on the dashboard, no error codes. This is a huge safety concern if I am driving and can no longer steer my vehicle safely. I see so many other complaining about this problem with 2014, why is there no recall? This is putting people at risk or crashing which could cause fatality! Secondly, my back seat belt doesn't work it will not latch any more, and I have seen so many complaints about that as well, but again Ford will not recall it. So I have a seat in my vehicle that cannot be used by anyone as it is a safety concern if there was an accident.
Power steering has gone out with Power Steering System Failure, Advance Track Failure alerts appearing upon cranking vehicle. Steering wheel locked up. This is an issue with the 2011-2013 and 2015-2017 and covered under warranty but not the 2014. How can it be an issue, not be an issue for a year, and then be an issue again?
Power steering has gone out with Power Steering System Failure, Advance Track Failure alerts appearing upon cranking vehicle. Steering wheel locked up. This is an issue with the 2011-2013 and 2015-2017 and covered under warranty but not the 2014. How can it be an issue, not be an issue for a year, and then be an issue again?
The contact owns a 2014 Ford Explorer. The contact stated while his wife was driving 60 MPH, the power steering intermittently became inoperable and, after five minutes, returned to normal operation. The vehicle veered across the lanes of traffic. The failure occurred on several occasions. The vehicle was taken to the local dealer on three separate occasions, but the dealer was unable to duplicate the failure. The dealer reset the codes. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 91,000.
- Downey, CA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2014 Ford Explorer. The contact stated while driving 35 MPH, the "Loss of Power Steering - Pullover Safely" message was displayed. The contact became aware that the electronic power steering was not functioning properly. The traction control warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V286000 (Steering) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 154,000.
The contact owns a 2014 Ford Explorer. The contact stated while driving 5 mph the vehicle the air bag light illuminated. No other warning lights illuminated. The vehicle was taken to the dealer and it was diagnosed with a bad sensor located in the steering rack. The vehicle was not repaired due to cost. The manufacturer was made aware of the issue, but it was no help. The approximate failure mileage was 126,000.
The contact owns a 2014 Ford Explorer. The contact stated that while driving at 20-?"30 mph, the steering became difficult to turn and became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to NHTSA. The failure mileage was approximately 90,000. The contact stated that the failure was related to??NHTSA Campaign Number:?14V286000 (?STEERING).
Hello, yes my vehicle is available upon inspection request. Bell Ford(recall performed) and another shop has inspected the vehicle for the power steering issue. had a toe link recall completed at Bell Ford in May, 2022. Since then my vehicle has not been driving as smoothly. Please add this recall back to my vehicle. radio/ climate control screen updates and sometimes just goes black when I start the vehicle. Sometimes can take up to 5 mins to turn back on. Please add this to the recall list for my vehicle. *Forward collision warning never worked. ** power steering went out while myself and my daughter were driving on a busy state highway. I was not going over 60 mph per speed limit. 3 alarms went off while driving. My SUV instantly became very hard to handle. There is no power steering. I went to an auto shop and they told me it was electrical, they couldn-??t fix it and gave me a print out of the diagnosis. I-??ve researched the problem and see this is a common issue and usually happens where it-??s not safe to just stop as the vehicle suggests. I have pictures was trying to add but it won-??t let me select that option. Please add this to the recall list for my vehicle.
1.Failed Electric Power Assist System 2.Safety risk wild backing up from parking slot at Lowel's 3.Problem confirm at Truck City Ford service department technician 4.Failed components inspected and confirmed at actual road test by Ford Service Technician 5.Warning lite message on dash at time of Failure Only, no advance warning notification Truck City Ford :512-312-0800 15301 South IH35 Buda, TX 78610
The contact owns a 2014 Ford Explorer. The contact stated while driving approximately 40 MPH and making a right turn, the steering wheel seemed to seize. The contact stated that the steering wheel was difficult to turn. The contact stated no warning light was illuminated. The contact drove the vehicle to a dealer where it was diagnosed and determined that the rack and pinion and electric power steering assist needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 138,000.
My steering went out like the 2011,2012,2013, 2015, 2016 so why does the recall not cover 2014. Went out in May of 2022, and I have heard nothing since then and I reported this in June of 2022. Its been over a year so why haven't I heard anything. The electric racket pinon steering had to be replace and the scary thing is the warning light did not go off till I had no control of the steering.
When turning the wheel grinding noise and it jerks steering wheel at time was told it was probably the rack and pinion but have to wait to weeks to take it where I bought it from to look at and not until the end of Oct for Ford to look at it several people have this problem too what can I do why hasn't part be recalled
The rack and pinion steering gear is failing, it will loose power steering which makes it hard to steer. This part has been replaced five times in a year, they are defected coming from the factory. The dealer is aware of the problem. I have been in contact with Ford about this ongoing issue asking for the manufacturer information but no one knows who makes this part.
While driving my wife-??s vehicle it lost power steering and started hearing loud grinding noise coming from passenger side front. Was going at low speed so was able to get the vehicle off the road. Since losing power steering vehicle wants to pull to the right.
critical steering loss during normal driving conditions. Steering Rack & Pinion failed without code, appears to be mechanical failure (gear) breaking in the rack and pinion. Similar to the 2013 model year recall, my vehicle was produced in 2014 Feb. Looking at part number my rack and pinion was produced between 2012 and 2014. Possibly affected by the years when their was a recall for similar issue.
The contact owns a 2014 Ford Explorer. The contact stated that the vehicle was taken to the local dealer for a recall repair and the vehicle was driven to the residence. The contact stated that the next morning when the vehicle was started, several unknown warning lights were illuminated. The contact stated that while driving at an undisclosed speed, the steering column became inoperable. The contact stated that he was able to safely drive the vehicle to the dealer, where it was diagnosed with steering gear failure however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.
A D V E R T I S E M E N T S
- Oxford, OH, USA