This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The door skin is cracking at the bottom of the window rearward. It is visible from outside and goes under the rubber trim to the edge of window frame. I have contacted Ford quality care, and a Ford dealership here in wichita. No help in getting it fixed. I'm not sure if this will eventually lead to a more major failure of the door or could be unsafe in a side impact collision. The door seems to flex at the point of the crack when rolling window up and down.
Driver and passenger door frames are cracking under window. Dealership has examined vehicle, and stated that vehicle was no longer under warranty. Please provide any additional information / attachments / photographs.
Both doors are showing cracks near bottom of window where rubber stripping is located. Manufacturer knows of problem due to having a technical service bulletin listed. Vehicle not under warranty for free repairs.
There is a crack in door frame that begins from window weather strip and it goes all the way to the side. Contacted dealer, and the dealer is not willing to do anything. Consumer states dealer is willing, but not the manufacturer.
Driver door has a 3/8 inch horizontal crack in metal right behind the window. The vehicle had a design flaw. The consumer believes there were many other owners of this make of vehicle experiencing the same problem.
Both front doors are developing cracks approximately 8-9 inches above handle areas. Dealer was notified, and informed that vehicle was out of its warranty. Both right door shell and left door shell were repaired. The vinyl stripping was out and replaced. The consumer was seeking the manufacturer to pay repair cost because the door had design flaw.
A D V E R T I S E M E N T S
- Barron, WI, USA