This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a recall letter instructing me to go to the nearest dealer to test the belt with a special tool. I complied and was told the belts passed. The belt continues to release while driving. I have contacted 2 dealers and Ford (directly) twice. I spoke with tem today and they say they have no record of my calls or E-mails. I have documented those calls. Please help, the saftey of my family is a stake. RQ04011.
Two seat belts in rear do not latch. Took to dealer, and they replaced seat belts with same type of seat belt. Consumer stated that new belts did not latch.
Passenger side seat belts failed to remain locked in belt mechanisms. After latching it, can pull on belt, and it would be released. Had been to dealership numerous times for repairs. Mechanic has ordered parts for belt buckle well over a month ago to correct problem.
A D V E R T I S E M E N T S
- Kingwood, TX, USA