really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
43,031 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford F-150 suspension problems

suspension problem

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2002 Ford F-150 Owner Comments

problem #4

Jun 272011

F-150 4WD 8-cyl

  • 64,125 miles


My truck that I bought brand new is a 2002 Ford F150 supercrew that I take very good care of. The truck has just over 64,000 miles on it. On occasion I do use the truck like a truck and tow a 19' boat with it and I use it to pick up lumber etc... three weeks ago I began to hear an odd metallic sound from the back of the truck while going over bumps in the road. I climbed underneath and grasped different components of the suspension and drive train and pushed and pulled on them expecting to find something loose. I didn't find anything. The next day I was driving down the road and I heard a very loud boom! I pulled over and again looked at the rear end of the truck and found that the mount that holds the rear leaf spring to the frame body had broken rather violently and sent the end of the spring with half of the mount thru the underside of the truck bed. I was able to limp home. I brought the truck to the local body/ frame shop and the owner told me that he has been seeing alot of these lately and it is a common problem. After inspection he found the other side was equally rusted and ready to let go, which concerned me since that is the side with the gas tank on it. In his expert opinion he believes that Ford had underbuilt the leaf spring mounts and that is why they are begining to fail on trucks that are around the age of mine. The frame is safe and solid enough but the mounts for parts of the suspension appear not to be. I am fortunate that I was not towing my boat, or that the bed was not loaded and I was not driving more than 35 mph when the mount let go. I don't know what might have happened if I was on the highway at 65 mph. The repair cost $659 and in my opinion it is something that should not have failed considering the age, condition and the low miles I have on the truck. If this truly is a common problem that Ford F150's like mine possess than it is only matter of time before the failure of these parts cause a bad accident.

- Brewster, MA, USA

problem #3

Mar 232011

F-150 4WD 8-cyl

  • 70,000 miles
Both the rear spring shackles as well as the brake lines have failed on my 02 Ford F150 due to rust and this is a common concern. I am a senior master technician for Ford and we repair these on a regular basis due to rust. Both are clear safety concerns when they fail and should be addressed. And with the Ford Windstar axles and subframes being covered by a recall due to rust I do not understand why other rust related safety concerns are not recalled. If one rust related concern is recalled then all others should be as well, it should be all or none. On the rear spring shackles, they will snap in half and the rear eyelet of the leaf spring jams into the bottom of the truck bed, with the bed being the only thing keeping major damage or an accident from happening. On the front brake lines, the rust and swell up under the rubber part of the line where the lower steel line is inserted into the rubber. On hard brake application the line blows and you lose front brakes. Both are common concerns on trucks in new england where rust is a part of life. If I wasn't a tech that drives vehicles with failed brakes and broken suspensions on a regular basis, both of these failures could have caused a major accident and likely injuries.

- Springfield, MA, USA

problem #2

May 212010


  • miles
My daughter was rounding a corner in her Ford F150 king ranch truck make a hard pull to the right and she tried to correct it at that time her truck began to flip over twice. She ended up in a 10ft upside down totaled her truck and broke her collar bone. There was a wrecker driver on the scene that notice the rear axle on the drivers side of her truck had broke in half at the tire. Spoke with the original owner and they said there son had complained to them about a noise in the rear end but they couldn't find anything wrong.

- Mont Belvieu, TX, USA

problem #1

Jul 012003

F-150 4WD 8-cyl

  • Automatic transmission
  • 38,000 miles
Shudder from rear end when turning right or left or while taking off from a stop.

- Newport, MI, USA

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