This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down the road with the rear defrost on the passenger side rear window (there are three with center one powered) shattered. There was a loud pop and the window was cracked into hundreds of pieces. Window was still in place. There were no signs of impact on the window. The vehicle was going about 50 mph on pa 75 (2 lane highway) near clay lick, pa in a fairly straight stretch of roadway.
The contact owns a 2010 Ford F-150. The contact stated that the rear driver side window suddenly fractured. The contact reached out to several different window repair companies who stated that the entire window needed to be replaced. The vehicle was not taken to the dealer. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 73,000.
Was driving down the road and noticed the right side of the rear window smoking. Before I could pull over, the window exploded and the entire right side was shattered. My son was sitting in the seat directly in front of it. Upon further inspection, I noticed where the rubber seal around the window was melted from burning, and there was liquid draining from the area. I was traveling to take my kids to school and had my rear defogger in use. I have noticed numerous complaints about this issue from others, but Ford has not issued a recall.
Back window passenger ( sliding back glass unit) shattered after approximately 12 minutes after turning on rear defroster. The temperature was 34F with no frost on back window. It sounded like a small gunshot when it happened. After speaking with the dealer I found out that this is a common problem. Ford refuses to fix the problem. Estimated cost from the dealer are $700+.
I was parked in my truck, warming it up on a ~10 degree morning. The back glass had a layer of ice and I turned on the rear defrost. A few minutes later, while still parked in my driveway, I heard a loud pop. The passenger side back glass was shattered. It is a power sliding, tinted back glass in three sections.
- Macomb, IL, USA
Search CarComplaints.com for these popular complaint phrases...
While using the rear window defroster, I heard a loud thud. I looked back and saw a shattered rear passenger window. Also noticed smoke from lower corner. I was reversing out of driveway at a slow rate of speed. Outside temp was 20F.
The contact owns a 2010 Ford F-150. While driving approximately 65 mph, the contact heard a loud pop and the rear passenger side windshield shattered. The vehicle was taken to the dealer for diagnostic testing, but was not repaired. The manufacturer was not notified. The approximate failure mileage was 74,000.
I left home for work on 12/8/2016. The temp was 7 degrees out and my back window was slightly iced over. I turned the rear defrost on to clear up the window. Within ten minutes I heard what sounded like a gun going off. Upon inspection I realized that my rear 3 peace window had spider cracked into thousands of peaces. The sound it made sent me off the road to a frantic stop. This was in town going 30mph. I'm so glad my kids weren't in the rear seat as there is quite a bit of small glass peaces. This will set me back $600 and I cant imagine ever using the rear defrost button again as it might be a faulty switch that caused this or a faulty window. It seems the more I find on the internet the more I realize this is fairly common. Ford Motor Co.should really do something!
On a 20 degree morning I turned on the rear defrost and in about five minutes time I hear a loud noise. Upon looking around I found the back window had shattered on the passenger side. I was stationary at the time, thankfully, because the sound was a lot like a gun blast and if driving I could have swerved, it startled me so much. The window is shattered into thousands of pieces and visibility out of that window is severely hampered. This is an obvious design flaw and it effects the safety of the vehicle and a recall should be issued.
Got into vehicle for 1 mile trip to train station, outside weather conditions were 46 deg. F and overcast. Turned on windshield defrost - both front and rear. After about 10 minutes of sitting in the parked vehicle off of the street, at 5:23am, the passenger side rear window popped very loudly. When investigated, the rear window was shattered.
Drivers mirror was foggy due to early morning moisture. Turned on my heated mirrors which are also connected to the rear sliding window defroster. About 2 minutes later while driving I heard a loud sound, like a gunshot. The passenger side back glass had shattered due to the defroster imbedded in the glass.
While using the rear window defrosters, the rear passenger window shattered. This is the second time this has happened to this vehicle. The first time, Ford covered it as a warranty. This time they will not cover it since it is over 100,000 miles. Both the service manager at the Ford dealership and the customer care representatives acknowledge this has been a problem with these vehicles. Both times the window shattered occurred while driving on the highway. The first occurrence happened in June and the second time was in February. Temperatures were extremely different. June was in the mid 70's and February was 0 - 5F. The shattered glass went all over the rear passenger seat. Clean up was a hazard as the glass is very sharp.
Was operating the rear window defogger and the rear passenger side section of the power rear window slider shattered. The local Ford dealer acknowledged it is a problem but Ford has not recalled. The local window repair company said that most times it is the passenger side that shatters. The truck is out of warranty and repair is not covere.
I was parked in my vehicle, was about 25 degrees outside I had my rear window defroster on after about 10 mins of being on the back glass passenger side popped.
I was driving this morning with the temperture around 30degrees. I turned on my rear defrost to thaw my mirrors and rear glass of frost. Within 10 minutes of leaving my driveway, while driving I heard a large pop that resembled a gun shot, my daughter started screaming and stated my back window had broken. There are burn marks on the defrost contacts, shards of safety glass off of my window that shot out when exploded with my 5 year old daughter in the rear seat and her car seat. Vehicle was in motion approx 55 mph. The sound alone caused me to lock up my brakes out of instinct to investigate the loud noise that sounded like a gun shot and to examine the vehicle. This is a serious safety issue and needs to be addressed! there was a burning smell of what smelt like electrical wire burning present when this happened and minimal smoke in the back of the vehicle.
While operating the vehicle on a cold morning, I engaged the rear window defroster. The car was in traffic on the interstate on wi hwy 45 travelling 70 mph. Shortly 2-5 minutes of turning on the electric defroster, the glass shattered rather violently sending glass into the passenger compartment and truck bed.
It was 7 degrees this morning and there was ice on my rear window. I turned on the electric defrost and about 5 minutes later I hear a loud bang. The passenger side rear window exploded / shattered into pieces. We called Ford and they are not willing to rectify the situation or addres it in any way.
While driving down the highway, I turned on the rear window defroster to melt some snow on that window. No cars in sight in either direction. Suddenly there was a load noise (almost like a gunshot). The back sliding window panel on the passenger side blew out. There appeared a hole about the size of a softball. The rest of the same panel was shattered. My wife and I literally jumped. She hollered. At first we thought someone had shot the window. I can only imagine what would have happened if someone was sitting in the back seat in front of the window when it blew. I asked the man who installed the new one and he said he does about 5 of these a year. I checked online, and one website had 104 complaints about the F150 window blowing out. I think this should be checked into.
While driving my Ford F150 on a state highway I turned on the defrost switch for the rear window. Within a few minutes time the rear window panel shattered with a loud pop expelling glass shardes over the rear seating area. A smell of burning plastic accompanied this incident causing me and my family to pull off the road and evacuate the vehicle. This truck has 58000 miles on it and Ford says its not there problem although after researching this many people have had this same experience.
Wife was driving home on a 30 degree snowy day with rear defroster on. Backed into the garage and as she turned the truck off a lot bang occurred. I was in the garage at the time and realized the passenger rear window spider cracked and essentially shattered. Ford says there is no recall, had replaced the next day for 600 dollars.
A D V E R T I S E M E N T S
- Mercersburg, PA, USA