This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on a local road (approx. 45 mph, raining, approx. 50 degrees outside) heard a sound that sounded like a gun shot. Looked around and didn't see anything next to me or behind me. When next stopped the truck got out to check to see if something happened to the truck body. Then realized the passenger side back rear window shattered. (it's a 3-part rear window.) looking very closely, the glass spidered, starting from the bottom corner closest to the center window up to the opposite top corner. The glass spidered inside the car. Outside the glass, although still intact, was buckled facing out. At the time this happened, the rear window defroster was on. When got back in truck to travel home, during the drive the window broke with small pieces of glass falling all over the back seat. Very lucky that no one, family or pet, was in the backseat when this happened as would have been hit by broken glass. Believe this issue is related to rear defroster along with glass manufacturing. Contacted the local Ford dealership and since car is out of warranty they can fix but at least $1000. Contacted Ford Motor Company, no recall available.
It was a 45 degree day I turned on rear defroster for approx. 10 minutes vehicle was stationary I heard a loud pop and passenger side rear glass in the 3 piece unit was blown out this was followed by the smell of burnt rubber I have read many other complaints on this issue please review.
I was driving down the freeway at about 65 mph. I was the only vehicle in traffic. As I was going down the road with the rear and front defrost on, my driver side rear window shattered and had spider web cracks all through the window. There have been many other complaints about the rear windows shattering. Tons of witnesses could be found by a simple google search of 2010 F150 rear window shattering. Please investigate.
The contact owns a 2010 Ford F-150. The contact stated that while driving approximately 40 mph, there was a loud explosion and the contact discovered that the sliding rear window on the passengers side had shattered. The contact stated that the rear defroster was powered on at the time and it appeared as if the glass shattered where the defroster was attached to the glass. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 66,000.
The contact owns a 2010 Ford F-150. The contact stated that while making a left turn at approximately 10 mph, an abnormal sound emitted from the vehicle. As a result, the contact discovered that the rear passenger side window shattered. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,500.
- Streeter, IL, USA
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Driving down the road after having the rear window defroster on for ~5 to 10 mins heard loud pop. Thought something hit the truck upon investigation found rear passenger side section of back glass shattered but still in place. Googled problem on internet and found many other instances that had this same issue on several forums. No signs of impact where anything hit the window.
2010 Ford F150 platinum left rear window shattered when using rear window defroster. Turned defroster on and heard a loud crack after approx 3 minutes use. 11/21/2015. Similar to other scenarios and replies posted here but I have added some photos. It would appear a water leak has caused water to build up in the track and shorted the circuit. 1st image of shattered window. 2nd image of melted window casing.
Blend door actuator, temperature actuator, heating & air system quit working correctly on driver's side of vehicle. Apparently this is an issue on other Ford models. Luckily I was not in a situation where the windshield was foggy or icy. But very concerned that it could be a problem for others. If this part would fail someone in a ice storm or very humid conditions, it would become a vision problem for the driver. In researching this issue several others people have had problems - I do not know if any resulting accidents occurred.
Started rear defrost due to fog on the windshield. Drove about 5 miles at 25 mph and heard a very loud pop. It sounded like something hit the roof. Proceeded to work and looked at the rear glass. The passenger side rear window was completely spiderweb. Tape was placed on the window in an effort to hold shards of glass that were falling off. As I was taping additional small glass shards were found. Ford is unwilling to admit that any of this might be due to a product defect. This will cost around $600 to replace and of course a day off work.
The contact owns a 2010 Ford F-150. While driving at 10 mph with the defroster activated, the contact heard a loud noise coming from the rear of the vehicle. Upon further inspection, the contact noticed that the rear passenger's side window had shattered. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 55,650.
Was driving my 2010 Ford F150, turned on rear window defroster. Just took off from stop sign and it sounded like a shotgun going off. Stopped and my rear window was shattered. Was going less then 10 mph. Is there any recall on this? now I have to file a incident report with my insurance company and I did nothing to cause the window to shatter. If there is no recall why not !!!!!
While parked in a parking lot, heard load pop sounding like a gun shot. Found rear window shattered in many pieces. After doing research found this is a common issue with this make and model. Should be a safety recall issue.
Cranked truck up to warm up 45 degrees outside. Got in truck after ten minutes of warm up time. Went to shift to reverse and heard a loud pop noticed the passenger side of the rear glass had spiderwebed. This seems to be a real problem with these trucks.
The contact owns a 2010 Ford F-150. The contact stated that while driving at 25 mph, the rear defroster was turned on and immediately after a loud abnormal noise emitted from the rear passenger side. After inspecting the vehicle, the contact noticed that the rear passengers side window had fractured. The vehicle was taken to an independent mechanic. The technician diagnosed that the failure was caused by the rear defroster due to the type of factory glass it was made of. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
After turning on rear defroster on a 15 degree day I heard some electrical snapping and popping sounds. I turned off the rear defroster for a few minutes then back on again. Not long after that I heard a very loud bang which was my right side rear window shattering. It stayed in place but was completely spider webbed with a few small missing pieces.
The ambient temperature was approximately -10 degrees Fahrenheit. I went to warm up my truck and turned on the rear window defroster. When I returned to my vehicle to drive to work I found that my rear window on the passenger side had shattered. I inspected the window for signs of vandalism but besides the spidering of the tempered glass there was no sign of any impact. After an extremely short google search I found this is one of the most common problems with the 2010 F-150. The complaints about this problem are so abundant it's become comical. Which is not a good thing Ford... you shouldn't be content with your product being a punchline.
A D V E R T I S E M E N T S
- Cedar Run, NJ, USA