really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
58,178 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford F-150 accessories - exterior problems

accessories - exterior problem

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2010 Ford F-150 Owner Comments (Page 1 of 4)

problem #79

Dec 162016


  • 74,500 miles


I was parked in my truck, warming it up on a ~10 degree morning. The back glass had a layer of ice and I turned on the rear defrost. A few minutes later, while still parked in my driveway, I heard a loud pop. The passenger side back glass was shattered. It is a power sliding, tinted back glass in three sections.

- Macomb, IL, USA

problem #78

Dec 172016


  • 73,000 miles
While using the rear window defroster, I heard a loud thud. I looked back and saw a shattered rear passenger window. Also noticed smoke from lower corner. I was reversing out of driveway at a slow rate of speed. Outside temp was 20F.

- Homer Glen, IL, USA

problem #77

Dec 142016


  • 74,000 miles
The contact owns a 2010 Ford F-150. While driving approximately 65 mph, the contact heard a loud pop and the rear passenger side windshield shattered. The vehicle was taken to the dealer for diagnostic testing, but was not repaired. The manufacturer was not notified. The approximate failure mileage was 74,000.

- Hilliard, OH, USA

problem #76

Dec 082016


  • 73,000 miles


I left home for work on 12/8/2016. The temp was 7 degrees out and my back window was slightly iced over. I turned the rear defrost on to clear up the window. Within ten minutes I heard what sounded like a gun going off. Upon inspection I realized that my rear 3 peace window had spider cracked into thousands of peaces. The sound it made sent me off the road to a frantic stop. This was in town going 30mph. I'm so glad my kids weren't in the rear seat as there is quite a bit of small glass peaces. This will set me back $600 and I cant imagine ever using the rear defrost button again as it might be a faulty switch that caused this or a faulty window. It seems the more I find on the internet the more I realize this is fairly common. Ford Motor Co.should really do something!

- Missoula, MT, USA

problem #75

Dec 072016


  • 88,972 miles
On a 20 degree morning I turned on the rear defrost and in about five minutes time I hear a loud noise. Upon looking around I found the back window had shattered on the passenger side. I was stationary at the time, thankfully, because the sound was a lot like a gun blast and if driving I could have swerved, it startled me so much. The window is shattered into thousands of pieces and visibility out of that window is severely hampered. This is an obvious design flaw and it effects the safety of the vehicle and a recall should be issued.

- Ogallala, NE, USA

problem #74

Oct 102016


  • 75,000 miles
Got into vehicle for 1 mile trip to train station, outside weather conditions were 46 deg. F and overcast. Turned on windshield defrost - both front and rear. After about 10 minutes of sitting in the parked vehicle off of the street, at 5:23am, the passenger side rear window popped very loudly. When investigated, the rear window was shattered.

- Puyallup, WA, USA

problem #73

Apr 282016


  • 55,000 miles


Drivers mirror was foggy due to early morning moisture. Turned on my heated mirrors which are also connected to the rear sliding window defroster. About 2 minutes later while driving I heard a loud sound, like a gunshot. The passenger side back glass had shattered due to the defroster imbedded in the glass.

- Fairbanks, AK, USA

problem #72

Feb 112016


  • 112,000 miles
While using the rear window defrosters, the rear passenger window shattered. This is the second time this has happened to this vehicle. The first time, Ford covered it as a warranty. This time they will not cover it since it is over 100,000 miles. Both the service manager at the Ford dealership and the customer care representatives acknowledge this has been a problem with these vehicles. Both times the window shattered occurred while driving on the highway. The first occurrence happened in June and the second time was in February. Temperatures were extremely different. June was in the mid 70's and February was 0 - 5F. the shattered glass went all over the rear passenger seat. Clean up was a hazard as the glass is very sharp.

- Akron, OH, USA

problem #71

Feb 152016


  • 52,800 miles
Was operating the rear window defogger and the rear passenger side section of the power rear window slider shattered. The local Ford dealer acknowledged it is a problem but Ford has not recalled. The local window repair company said that most times it is the passenger side that shatters. The truck is out of warranty and repair is not covere.

- Milan, IL, USA

problem #70

Feb 022016


  • 100,000 miles
I was parked in my vehicle, was about 25 degrees outside I had my rear window defroster on after about 10 mins of being on the back glass passenger side popped.

- Cambridge, MN, USA

problem #69

Jan 292016


  • 111,000 miles


I was driving this morning with the temperture around 30degrees. I turned on my rear defrost to thaw my mirrors and rear glass of frost. Within 10 minutes of leaving my driveway, while driving I heard a large pop that resembled a gun shot, my daughter started screaming and stated my back window had broken. There are burn marks on the defrost contacts, shards of safety glass off of my window that shot out when exploded with my 5 year old daughter in the rear seat and her car seat. Vehicle was in motion approx 55 mph. The sound alone caused me to lock up my brakes out of instinct to investigate the loud noise that sounded like a gun shot and to examine the vehicle. This is a serious safety issue and needs to be addressed! there was a burning smell of what smelt like electrical wire burning present when this happened and minimal smoke in the back of the vehicle.

- Kingsville, MO, USA

problem #68

Jan 062016


  • 98,700 miles
While operating the vehicle on a cold morning, I engaged the rear window defroster. The car was in traffic on the interstate on wi hwy 45 travelling 70 mph. Shortly 2-5 minutes of turning on the electric defroster, the glass shattered rather violently sending glass into the passenger compartment and truck bed.

- Campbellsport, WI, USA

problem #67

Jan 182016


  • 98,000 miles
It was 7 degrees this morning and there was ice on my rear window. I turned on the electric defrost and about 5 minutes later I hear a loud bang. The passenger side rear window exploded / shattered into pieces. We called Ford and they are not willing to rectify the situation or addres it in any way.

- Lower Burrell, PA, USA

problem #66

Dec 232015

F-150 4WD 8-cyl

  • 60,394 miles
While driving down the highway, I turned on the rear window defroster to melt some snow on that window. No cars in sight in either direction. Suddenly there was a load noise (almost like a gunshot). The back sliding window panel on the passenger side blew out. There appeared a hole about the size of a softball. The rest of the same panel was shattered. My wife and I literally jumped. She hollered. At first we thought someone had shot the window. I can only imagine what would have happened if someone was sitting in the back seat in front of the window when it blew. I asked the man who installed the new one and he said he does about 5 of these a year. I checked online, and one website had 104 complaints about the F150 window blowing out. I think this should be checked into.

- Gordon, WI, USA

problem #65

Dec 262015


  • 58,986 miles
While driving my Ford F150 on a state highway I turned on the defrost switch for the rear window. Within a few minutes time the rear window panel shattered with a loud pop expelling glass shardes over the rear seating area. A smell of burning plastic accompanied this incident causing me and my family to pull off the road and evacuate the vehicle. This truck has 58000 miles on it and Ford says its not there problem although after researching this many people have had this same experience.

- Pound, VA, USA

problem #64

Dec 282015


  • 46,000 miles
Wife was driving home on a 30 degree snowy day with rear defroster on. Backed into the garage and as she turned the truck off a lot bang occurred. I was in the garage at the time and realized the passenger rear window spider cracked and essentially shattered. Ford says there is no recall, had replaced the next day for 600 dollars.

- Menasha, WI, USA

problem #63

Dec 232015


  • 80,000 miles
While driving on a local road (approx. 45 mph, raining, approx. 50 degrees outside) heard a sound that sounded like a gun shot. Looked around and didn't see anything next to me or behind me. When next stopped the truck got out to check to see if something happened to the truck body. Then realized the passenger side back rear window shattered. (it's a 3-part rear window.) looking very closely, the glass spidered, starting from the bottom corner closest to the center window up to the opposite top corner. The glass spidered inside the car. Outside the glass, although still intact, was buckled facing out. At the time this happened, the rear window defroster was on. When got back in truck to travel home, during the drive the window broke with small pieces of glass falling all over the back seat. Very lucky that no one, family or pet, was in the backseat when this happened as would have been hit by broken glass. Believe this issue is related to rear defroster along with glass manufacturing. Contacted the local Ford dealership and since car is out of warranty they can fix but at least $1000. Contacted Ford Motor Company, no recall available.

- Cedar Run, NJ, USA

problem #62

Dec 232015


  • 19,250 miles
It was a 45 degree day I turned on rear defroster for approx. 10 minutes vehicle was stationary I heard a loud pop and passenger side rear glass in the 3 piece unit was blown out this was followed by the smell of burnt rubber I have read many other complaints on this issue please review.

- Mount Morris, NY, USA

problem #61

Dec 172015


  • 67,000 miles
I was driving down the freeway at about 65 mph. I was the only vehicle in traffic. As I was going down the road with the rear and front defrost on, my driver side rear window shattered and had spider web cracks all through the window. There have been many other complaints about the rear windows shattering. Tons of witnesses could be found by a simple google search of 2010 F150 rear window shattering. Please investigate.

- Fort Worth, TX, USA

problem #60

Dec 162015


  • 66,000 miles
The contact owns a 2010 Ford F-150. The contact stated that while driving approximately 40 mph, there was a loud explosion and the contact discovered that the sliding rear window on the passengers side had shattered. The contact stated that the rear defroster was powered on at the time and it appeared as if the glass shattered where the defroster was attached to the glass. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 66,000.

- Ocala, FL, USA

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