This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Wiring harness was shorted out from rubbing on top of differential housing causing alternator failure while underway in Warren pa. Stopped dead shortly after at traffic light.
Rear defroster did not work for a few weeks. I tried it again this am and it turned on. 5 minutes later I heard an explosion and my rear window on the passengers side shattered. This is a big problem as my infant sits in the back facing this window. Please address this asap!!! Ford should be liable....
The contact owns a 2011 Ford F-150. While driving 65 mph, the speedometer needle began to swing and provided various incorrect readings. The vehicle came to a sudden halt and the rear of the vehicle veered. In addition, while starting from a stop, the vehicle jerked violently. The failure recurred on numerous occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 54,000.
Rear glass window on 2011 F150 with power slider- driver side back quarter glass shattered, while driving. Rear defroster was on. I have researched this issue and have seen many complaints reported online. I am glad my children weren't in the back seat at the time this happened and it stayed in the frame and did not blow out/into the rear vehicle passenger area
- Dover, PA, USA
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The contact owns a 2011 Ford F-150. The contact stated that the vehicle failed to reverse from the gear shifter several times, the instrument panel failed to illuminate for the gear in reverse, there was no illumination on the gear shifter, and the gear was difficult to change in reverse. Prior to the failure, the instrument panel lights illuminated for the gear shifter when changing gears. The failure continued to randomly progress. The vehicle was taken to the dealer for diagnostic testing the manufacturer was notified of the failure. The approximate failure mileage was 51,250.
When pressing rear window defroster button light no longer comes on. Ensure rear window was completely closed, issue not resolved. Problem first noted back in February during snow storm where light would come on several minutes after first turned on. Now light and defroster does not work at all. Seems to be a common issue among all the newer (2010 and up) F150.
The contact owns a 2011 Ford F-150. The contact stated that the instrument panel seized without warning. The failure was persistent. The engine stalled while the failure was occurring. The vehicle was able to restart. The vehicle was taken to a dealer where the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000. The VIN was not available.
I have a 2011 Ford F-150 4X2 platinum 4 door pick, equipped with a 5.0 litre V-8engine, which had 51881 miles when my problem occurred. We were in cameron, Arizona, on our way to the East rim of the grand canyon. Turned off the truck, used their facilities, went back to truck, it cranked, but would not start, even after repeated attempts. Let set for one hour, still would not start. Called tow truck, which had to come from flagstaff. Dropped off at Ford dealer, as it is still under warranty. Went to the dealership the following morning, explained the problem, they told me that they had along list of vehicles to work on. I then tried to start the vehicle, it did start, picked my wife and belongings from the hotel, and drove, non-stop to el centro (350 miles). Took to dealer. It started again for them. Go figure! later that afternoon, it would not start for them. They then called Ford Motor Company, who told them what to look for, tsb 15-0137. They told me that this was a temporary repair, and that they would order a new fuse block, as fuse number 27 had melted the connections in the box, thus making it impossible to have a proper connection. The general manager told me about a personal friend of his who had this happen to his almost new truck, and he got rid of the truck. I cannot afford to do that. It has been since November 9, 2015 when this occurred, and now the Agency, el centro motors 1520 Ford drive el centro, ca. 92243 (760) 336-2100 is telling me that repair tsb 15-0137 is a permanent repair, and that Ford Motor Company will not replace the fuse block and has no improvement fuse block available, and that the fuse blocks are not available, as there is a 120 day waiting period to obtain them.
Steering sticks when turning left. It is as if the power steering quits working. Happens at all speeds. Dash lights come off and on at different times-appears to have no connection to light switches
I turned on the rear defroster. The car had been running for approximately 5 minutes traveling on highways 55-65 mph. Sounded like a gun shot inside the car and my rear windshield on passenger side was completely shattered. The rear defroster is not working. I believe the rear defroster got so hot that it shattered the glass.
2011 Ford F150 lariat - when accelerating to pass, engine lights will flash and the truck will lose power. After several seconds of flashing, the engine light stays on and the truck decelerates. I shut the truck off and then re-started but the engine light stayed on. I was traveling on a highway and had to pull off to a city street. Very dangerous situation.
I own a 2011 Ford F150. Driving home from work last week in the dark I just got onto the highway and I heard what sounded like something hit the bottom of the truck or a gun was shot. Didn't know what happened, I then noticed the rear defroster light was not on I went to turn it on and it did not go on that is when I looked at my back window and noticed it was shattered on the passengers side. When I got home I went on the internet and saw that this was happening a lot so I contacted Ford about the window and they said that they checked there resources and verified that my vehicle is not involved in any recalls or customer satisfaction programs at this time and it must be inspected by a Ford dealership to determine the cause of any symptoms my vehicle may be experiencing. Went to Ford dealer they said that I should just go to a glass specialist to have it fixed. So I took it to a glass specialist and they said they have replaced at least 14 rear windows on Ford trucks because of this problem in the past couple months, I should call Ford and complain and hang on to my receipt.
2011 F-150 FX4. Service advancetrac warning light displays. It comes on when I start up the vehicle stationary. The turn signals stop working, too. The next day the light will be off. Appears to be a common manufacturing defect that should be a recall just like on the 2014 F-150S as it is a issues of safety.
1. rear defrost and side mirror defrost fuse continually blows. Started appx 3 yrs and at 42,000 miles 2. steering column locks up when turning left at a slow speed in cases such as pulling into or out of a driveway or parking spot or making a U turn. At high speeds on the interstate vehicle floats to the left and it is hard to straighten, almost as if there is no power assist.(I understand Ford recalled some but not all 2011 F150's for a steering rack replacement (started around 4 yrs/ 55,000 miles 3. transmission takes about 10 seconds to engage into reverse upon starting in the morning or on cold days when vehicle has been parked for mare then say 5 hours started around 6 months/ 6,000 miles.
Rear defroster quit working for awhile. Turned on the truck today. It was about 26F outside. I tried to turn on my rear defroster button again. It did not turn on. I was driving down the road about 35-40 mph. Heard a loud bang, noticed my drivers side rear sliding window is now shattered. Called the Ford dealership they had no idea of this happending. Called Ford customer care, they had no idea of this either. It seems like everyone else on the internet knows of this issue except Ford and their dealers.
Takata recall I have a 2011 F-150 FX4. Noticed the rear defrost wasn't coming on all the time, but it did come on and it must of gotten to hot...driving to work 11/24/15 getting on the freeway I heard a loud noise like something hit my truck on the roof. When I got to work...I looked on the roof...no damage. I noticed later that day that the back passenger side window had shattered...it must of gotten to hot from the defroster. Looking on the internet...there are very many complaints about this problem.
A D V E R T I S E M E N T S
- Johnston, IA, USA