This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Over the last few months on at least 15 occasions my transmission has tried to downshift into 1st gear while traveling highway speeds (55-65). Causing the tires lock up but I have always caught it and shifted into neutral to not cause any problems. After researching it sounds like this is a VERY COMMON issue that apparently hasn't been resolved with Fords TSB and software reflash. Also, while this happens my speedometer goes to zero and a wrench screen come up on the instrument panel for a split second.
Transmission Range Sensor issues causing the truck did not recognize the gear correctly. Cluster did not recognize(light did not turn on) when the car is on gears. I called the dealer and they recognize is a issue on the F-150 of year 2011 - 2012.
The contact owns a 2011 Ford F-150. The contact stated that the check engine warning light was illuminated. Additionally, the turn signals and the windshield wipers became inoperable. The vehicle was taken to two independent mechanics, who informed the contact that the failure could be related to the body control module (BCM) or to the engine control module (ECM). The dealer was not notified of the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 192,088.
While driving the steering locked up, steering assist came up, and something about steering sensor. Very dangerous going down highway and steering locks up on you. They need a recall on 2011 Ford F150 Electronic Steering.
We took our vehicle to Woodhouse Ford in Omaha, NE (72nd St Location) for the 19S07-6R80 Sudden Transmission Downshift-Powertrain Control Module Programming Recall. It was supposedly fixed with a software update. Not long after we experienced the PRNDL Illumination and Backup Lamp Activation (Recall 12C23) Symptom. We were told, while this is a known issue and a recall for other 2011 Ford F-150s, your vehicle-??s specific VIN is not -??officially in the recall-??. Thus, your bill is $867.26 and $636.57 for the associated repairs; transmission leadframe, the backing light issue, and an associated parasitic leak. We pay, we get the vehicle back with no resolution of the parasitic leak and now a backing camera that no longer works (Blue Screen)-??was working just fine prior. We now learn that the backing camera is a recall in other Fords-??but not OUR VIN. Woodhouse quotes another $900 (New Backup Camera) and another $450 for the unresolved parasitic leak-?"which they had previously declared was resultant the leadframe malfunction.
The below was sent to me, It is difficult for me to understand why I was not told the recall expired in 2016 when I made the appointment (6-6-23) and when I handed my property over (6-12-23) to this dealership. Thank you for the diagnostic, it was very helpful, but, I still run the danger of crashing due to my breaks not pressing down when the pump goes out and the option to get FORD to fix it expired in 2016, My VIN is registered and I did not get a notice, I would gladly give this shop the $$ to fix the 2016 recall that expired. Now, that business will go to your competitor. If you were not aware of the expiration, I get that, but, you are a shop specifically designed for my Ford, again, thank you for the diagnostic but the way it was done I can't trust this shop or get other females to come there. Keep Jeff, do not run him off, his soul and manners feel safe and trusting, he treated me very well and I know he did what he was told to do by whoever was in charge. There is no need to contact me moving forward, but, this very email will be submitted to all the proper authorities (NHTSA.GOV, FTC.GOV, FORD.COM) when I hold FORD and others accountable. I work very hard for the life I have grown accustomed to. Respectfully, ************************************************************************** Chris Moore Service Advisor REQUESTED SERVICES (June 6-2023, email) PERFORM OPEN RECALL Wyatt Johnson FordDealership We look forward to seeing you! Wyatt Johnson Ford 646 Thompson Lane Nashville TN 37204 (615) 942-3165 https://www.wyattjohnsonford.com
It was a really cold night. My niece got in my truck in the passenger side back door. When we got to the grocery store 10 minutes later, that door refused to open. When I hit the lock/unlock button, it didn't even sound like it engaged at all in that door panel. The manual lock could neither be pushed down or pulled up. As soon as it got warm out again, the door opened and the locking mechanism worked just fine.
My truck has been shifting hard..or taking a very long time to shift into gear. When I put the truck into reverse it doesn't indicate/light up the R-reverse light on dashboard which is dangerous not knowing what gear the truck is actually in..after quite some time it will slam or thud hard into reverse but still doesn't illuminate on the dash...then when switching into drive it slams very hard into gear. My acceleration has also been acting up and does not accelerate normal anymore. It's very sluggish and slow to get going which is very dangerous sometimes when entering a highway. I've also been going 40-50 mph and suddenly I lose power and my truck slows down and I have no control over it..hitting the gas only revs engine but does nothing. My reverse lights don't work sometimes either and my rear window has also quit working. I have contacted the locao ford dealer about these issues and the person was not only rude but was without doubt trying to rush me off the phone and told me they were booked up for many weeks and it'd be awhile before I could get the truck looked at...I bought thus truck in November 2019 and had taken it in for a recall that they had to do a quick reprogramming...come to find out there was also at the time a safety recall which "expired'" at 10 years or 150000 miles which is IMO total nonsense and unprofessional of Ford to not make this a real recall that they are required to fix knowing the many issues thousands of vehicles are having due to there negligence when they were built. It's not right to have there customers pay thousands out of there pockets to replace parts that are known to quit working properly and cause many safety issues for people driving the faulty vehicles. We are already paying monthly payments and the only thing the expired safety compliance/ not actual recall is doing for Ford is making them lose loyal customers. I truly worry about the unsafe occurrences that may happen with my child in my truck now and it's not right
Traveling down the highway the vehicle Ford F150 (part of an earlier recall 190v075000 Powertrain - taken to dealership for service) suddenly shifted into first gear, it was hard to control the vehicle for a moment, then the vehicle shifted in another higher gear and I was able to pull over, to the side of the road The computer was reset at the dealer and all appeared to be well when two days later, it did the same thing. There have been issues with the vehicle to go into a flooding kind of stall and the computer screen would go blank. After, stopping and turning off the truck would be ok. This vehicle is a danger to myself and others to drive. I live in a rural area 60 miles from the nearest dealership, where it is difficult to get an appointment and have been left stranded by the roadside, more than once. Fred Shumate, Dixon
Driving down residential street about 100 yards from my driveway and power steering completely failed. Dashboard message says steering assist fault. Luckily school hadn't let out yet so there weren't any kids running around. I was able to get the truck in my drive safely. I am having it towed to certified repair garage. Safety first. I've learned that this is a fairly common issue and that it can happen at highway speeds. Not cool Ford. Do better.
My vehicle is experiencing the same issues that were identified under recall 16V-248 with the exact same year, make and model vehicle. Several times, while driving at high speeds, the vehicle will display a wrench logo (MIL) and the vehicle will either downshift to 1st gear or completely lose all power to the pedal. After turning the ignition off and back on, for a period of time the vehicle will only move in 1st gear, will not downshift and the speedometer will not move. The check engine light will illuminate for a period of a few days and will without reason turn back off until the downshifting happens again.
Car downshifted at higher rate of speed causing engine to rev and transmission grind. Speedometer went out wheels locked. Felt like I got hit from behind
While driving on the interstate my truck suddenly flashed a wrench on the display. At that point the truck shifted by itself into a lower gear almost causing an accident and for me to lose control of the truck. When this happened the speedometer stopped working and went to zero and the mileage disappeared and showed all dashes. Once I turn the ignition off, it seems to fix the problem for the short term, but after 20-30 mins it does the exact same thing again. This happened for the first time 3 weeks ago and has happened 5 or 6 times since. I have stopped driving the truck. Ford could not tell me specifically what was wrong with the truck because they couldn't recreate the error due to the fact that they wouldn't drive it for 20-30 mins for the problem to occur.
Vehicle locked up while driving on highway and almost caused crash. Vehicle had to be towed to dealership where they identified the issues as battery junction box fuse 27 crank no start, loss of RPM and/or malfunction indicator lamp (MIL)illumined with multiple dtcs. This is a known issues published on by the NHTSA article TSB 15-0137 -Part number EL3Z*14293 Kit terminal -Vehicle locked up while driving on highway -The dealership was able to locate the issue and fixed the know fuse terminal burnout causing failure. -Ford customer relations officer is aware of this and a complaint was placed in for KNOWN FAILURE TSB15-0137 -Multiple lights and warnings after attempting to restart vehicle Ford CASE NUMBER CAS-35065515-Q7C7H5
. The APIM Module is not working. It is available for inspection upon request.. I was told by the dealer that this electrical issue could affect other components in the vehicle.. Yes - currently the radio is not working.. Component has not been inspected other than the Ford Dealer.. No symptoms prior to the failure. Radio has been inoperable since approximately July 2021.
Electronic power Steering unit faulty. Steering wheel wont return to center when turning left, feels stiff and hard to control safely. problem was intermittent at first and is now permanent.
A D V E R T I S E M E N T S
- Walla Walla, WA, USA