This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving in a deep curve, it becomes hard to straighten the steering wheel. It is like it loses its power steering for about 1-2 seconds and once you force it straight, the power steering begins working again. It will be fine for a few days and then start acting up again. Sometimes it is a full on stick in one position, other times it is jerky sticking as you are trying to straighten it back up. It has almost cause me to run off the road multiple times; I have had to learn to not panic when it happens and just slow down until I am back in control. The eps needs to be recalled on these before deaths occur. I have three very young children that I won't even drive around due to the fact that it is so dangerous to try to drive on in curves. This has been off and on happening for about 1.5 years now. I am going to try to sell the truck and have been researching getting it fixed and if it was a recall her recently and I find it to be ridiculous that it will cost $2,000 on a truck that is only worth $10,000. It is even more crazy that it is something that has to be paid for when safety is the sole reason to do it. Ford should definitely fix this safety concern and get rid of the eps system.
Was making a left turn getting on they highway when steering got hard, making it hard to turn almost getting in an accident, traction control light came on but went back off. Engine light came on, went back off. This has been going on since February, called local Ford dealership basically was told no recall, no complaints, but they call look at it at our cost. It's gotten worse, since then going around curves or making turns it takes full strength to make the turn. Some times its easy like it should be.brought it to a local mechanic shop to see what they say and after looking at it, they said it needs, to go to dealership they can't do anything with it.this needs to be fixed before someone gets hurt.
The contact owns a 2011 Ford F-150. While driving 45 mph, the steering failed. The contact pulled the vehicle over and waited thirty minutes to restart the vehicle. There were no warning indicators illuminated. The dealer had not diagnosed or repaired the vehicle. The manufacturer was made aware of the failure. The failure mileage was 56,000.
While driving the truck on a city street, upon turning into a driveway the power steering stopped working. This caused a real problem trying to correct the turn. Upon investigating this it has come to light that there has been a problem with the electric power assist steering. Not only on this 2011 F150, but various other Ford models and years of manufacture. The dealership and Ford customer service says no recalls have been issued. I believe it is time to issue a recall because this is an expensive repair and Ford should own up to this problem that has been ongoing for years! why should the consumer be put into this dangerous situation and expensive repair? it's time NHTSA to stand up and tell Ford to fix this problem! this vehicle can not be trusted on the road anymore and it sits in the driveway. Now, if the NHTSA wants to pay $2,000 to repair the epas, all will be good. Then the NHTSA can send the receipt to Ford if they ever issue a recall.
- Wetumpka, AL, USA
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The contact owns a 2011 Ford F-150. The contact received an unknown recall notice regarding the steering. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Ford F-150. While driving various speeds, the steering failed without warning. The contact pulled over and restarted the vehicle. The failure occurred intermittently. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 135,000.
While driving down the highway the fault code for timing chain P0016 came on and engine seized in the middle of the highway. I lost all power steering and brake power which caused me to almost collide with other vehicles trying to get off the highway with no power. After finally getting truck on the off ramp it took all I had to get it to stop at the intersection putting my life and the driver of the SUV at the intersection life in danger.
While driving the other day my steering got really hard to turn all of a sudden, then it worked normally. It has since happen a couple times usually while making a turn - I am afraid to drive it because if it happens in a turn I might hit someone. I have since read that some vehicles are being recalled - but didn't see mine. This recall should be expanded to cover all electric power steering vehicles.
Takata recall: After the vehicle has sat for an extended amount of time, 8+ hours, the steering column or rack seems to lock up. When you attempt to start the vehicle and drive, you do not have any steering response from the rack. The steering wheel is locked in place with only 15-20 degrees worth of 'play'. also, while driving, the steering wheel seems to stick periodically while navigating down roads (city and highway). When the road curves and you turn, the steering seems to click, or jump a little, making the vehicle over react. This has caused multiple accidents to others, and no recall has been issued at this time for the 2011 model year by Ford.
First problem is the electric power steering. Today I was driving home from work everything working fine, moderate traffic, and I happened upon a sharp curve in the road where I completely lost electric power steering and almost careened into oncoming traffic. I pulled over to gather myself and slowly drove to the closest pull off. Suddenly my power steering was working again. This has happened 5 times now. Ford cant find anything wrong but they are happy to replace the electric power steering box for $1800. It is an un serviceable part so it must be replaced. This system is faulty and dangerous. This all occurred during city driving. There should be a recall before someone is hurt.
When turning the streering wheel it gets hard.you have to make sure both hands on streering so you can bring it back the wheels wants to continue turn it will release after a while hard to control
While driving my steering rack suddenly broke making it nearly impossible to handle and avoid vehicles on the roadway on a city road about to enter the highway.
Power steering is "sticky " and does not return to center after a turn, this requires constant steering effort to stay within ones lane. There is also a sticking point when turning the wheel in one direction.
The contact owns a 2011 Ford F-150. While driving 30 mph, the power steering warning indicator illuminated and the vehicle became difficult to maneuver. The contact had to use excessive effort to operate the steering. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 82,000.
I was driving one afternoon and all of a sudden when I turned my steering wheel it would let out a high pitched screeching noise and my steering wheel would lock up. I couldn't turn it left nor right because it was stuck but if I forced it it would unlock but still make the screeching sound. And this is where I am at almost wrecking 5 times that day trying to get home and not being able to drive to work with my car due to the fact my power steer is failing for no reason what so ever.
I got into my Ford F150 to go to work and the steering locked up on me, I could not get it to steer at all. I called the dealership repair center that I purchased the truck from and told them what happened. They came and towed the truck to the dealership to have a mechanic look at it. The next day they called me and told me it was the steering column and the entire thing was needing to be replaced at a cost of over $2000. I had the truck for less than four months.
A D V E R T I S E M E N T S
- Cartersville, GA, USA