This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Had the lead frame recall performed but transmission still downshifted from 6 gear to 1 gear while traveling at a speed of 70 mph. Supposively there is a software update they didn-??t perform and now saying I have to pay for that. Should have been performed at time of lead frame recall but not part of that recall however it still caused the dangerous downshift to 1st gear.
We bought this truck in 2019 from someone. My daughter was driving it at 50 mph and the truck slammed down into 1st gear causing her to almost collide with other vehicles on Route 29 highway. We looked up recall ( 19S07) and it was done at Ted Britt Ford, but is broken again. We called several Ford dealerships and they said theres nothing they can do because Ford isn't making any more replacement parts for this recall. They instructed us to go on ebay and buy a used part to put on, but no repair shops have the part or they refuse to put a refurbished one on due to liability. We do not feel this is safe and now we have a scared daughter that wont drive it, a truck we can't drive, or sell. We feel we have been treated unfairly. This is a FORD issue from the beginning and we have $14,000 invested in this vehicle. We have had to rent a vehicle for my daughter to get to college and work. We do NOT feel safe in this vehicle.
3.5L ecoboost timing chain failure at only 58,000 miles (code P0016 possible turbo problems TBD Front suspension springs are broken. All of these are common threads on many forums. Ford should be held accountable even though mine is 10 years old, the mileage is the issue. FWIW, they completely redesigned the engine a few years later, but never notified anyone to watch out for these common problems or offer a recall
The contact owns a?2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound and lost motive power. Additionally, the accelerator pedal went down to the floorboard when depressed. The vehicle service warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was associated with the PCM. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was made aware of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 104,000.
Illuminated wrench light followed by malfunctioning speedometer, cruise control, & turn signal cancellation. Delayed and no gear shifting including an unexpected transmission downshift to 1st gear occurring at 40 mph: rear wheels locked up, engine revved to redline, had to put hazard flashers on and shut engine down in heavy moving traffic. Finally Check Engine/Malfunction Indicator Light (MIL); later reading P0720 code.
- Ormond Beach, FL, USA
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The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently decelerated. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The vehicle was taken to the dealer; however, the dealer stated the vehicle was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 197,000.
TEMPORARY DOWNSHIFT AT HIGHWAY SPEEDS MAKING IT IMPOSSIBLE TO MAINTAIN HIGHWAY SPEED. DEALER IS AWARE OF THE ISSUE AND THE PART THEY NEED IS UNAVABLE. aBLE TO DRIVE THE TRUCK IN MANUAL UNTIL THE PROBLEM BEGAN HAPPENING WHILE IN MANUAL, TRUCK IS NOT DRIVABLE.
Traveling at 60mph in dry weather when suddenly my MIL (malfunction indicator light) briefly displayed and several dash information displays when blank or did not provide correct information, i.e speedometer when to zero. My transmission indicated that I went from 6th gear to 3rd gear. Fortunately the vehicle was still contollable and I went straight home. I restarted the vehicle and all information went back to normal. This is a well documented issue with certain Ford vehicles. NTSB campaign 19N01 currently applies to my vehicle; however, I am outside the mileage and age for Ford's extended warranty solution. I will need to pay for repairs once parts are available, if ever. I feel this a safety issue that will only get worse for customers that do not qualify for the Ford Customer Service Program remedy on this issue.
I had the Sudden Transmission Downshift Recall, 19S07, performed on my truck in 2022. The output speed sensors are well known to go out on these trucks. Instead of fixing the problem correctly, the 19S07 recall only programmed the transmission not to downshift rapidly. This takes care of one of the safety issues, but when the speed sensor inevitably breaks, it makes the vehicle extremely dangerous to drive. The transmission will get stuck in 1st gear, or sometimes 6th gear, or anything in between. The truck goes in to limp mode and restricts power to the transmission. I was trying to get onto interstate 94 and the truck was not speeding up. I almost got rear ended before quickly steering off of the road. There were no injuries but it was close. This issue now happens daily and I am not able to safely drive the vehicle. The truck shifts loudly and "bucks" forward when put into drive even with the brakes engaged. Ford refuses to fix this critical safety problem and there are thousands of Ford vehicles on the road with the same transmission lead frame, and same issue. Ford dealership confirmed that the Lead Frame and Output Speed Sensor Have gone out. Almost $2000 to repair this critical safety issue. I will be putting myself at risk by attempting to fix it myself, as I cannot afford the repair. Warning Lights I see include the check engine light, wrench light, AIRBAG light, the speed drops to zero, and the mileage drops to zero. The truck is EXTREMELY UNSAFE! This issue has happened over 15 times, starting November 2022 after I took it in for recall.
The vehicle would down shift aggressively into first gear. The speedometer and gear displays would not function showing 0mph while driving. The vehicle would move through gears erratically. Driver and passengers would be jerked forward.The vehicle has been inspected by an authorized Ford dealer. There were no indicator lights at the start of the issue. Indicator light appeared after multiple incidents spanning over a few months.
The contact owns a 2012 Ford F-150. The contact stated while driving approximately 30 MPH, the powertrain malfunction warning light illuminated. An independent mechanic went to the residence to diagnose the vehicle. The contact was informed that the transmission wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 148,000.
The contact owns a 2012 Ford F-150. The contact stated that while driving approximately 70 MPH, the transmission downshifted from 7th to 6th gear, without warning. The contact pulled to the side of the road and shifted the vehicle into park(P) then back into drive(D). The contact stated that the transmission then selected 5th gear remained in 5th gear. The wrench warning light then illuminated. The contact stated that after arriving home, the vehicle went into LIMP Mode. The contact was able to clear the codes and the vehicle operated as needed. The contact stated that the transmission continued to slip, causing the contact to continually clear the codes to drive the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the lead frame needed to be replaced. The contact related the failure to Customer Satisfaction Program: 10201087 (Power Train). The vehicle was not repaired due to the contact needing to clear the codes in order to drive the vehicle to the dealer; however, removing the trouble codes would prevent the dealer from performing the Customer Satisfaction Program. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 145,000.
The contact owns a 2012 Ford F-150. The contact stated that on several occasions while the accelerator pedal was depressed, the engine revved and the RPM increased; however, the vehicle failed to perform as needed. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission molded leadframe needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.
I was running 65mph and my truck down shifted from 6th to 3rd. I called my dealer and they said they never heard of this problem so I called two more and can-€™t get any answers. Glad no one was behind me.
The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted and jerked. The vehicle was taken to an independent mechanic who advised him to take the vehicle to a transmission specialist. The vehicle was then taken to the transmission specialist, who diagnosed that the molded leadframe and wheel speed sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was included in the Customer Satisfaction Program: 16N02 (Molded Leadframe Extended Coverage) however, the mileage was over the warranty coverage. The failure mileage was 165,982.
The contact owns a 2012 Ford F-150. The contact stated that while driving at approximately 35-40 MPH, the vehicle inadvertently downshifted causing the wheels to lock-up and the vehicle to slide. The contact also stated that the speedometer warning light flashed on and off and then remained. The dealer was notified of the failure and scheduled an appointment to diagnose the vehicle. The vehicle was not yet diagnosed. The vehicle was not repaired. The failure mileage was 190,000.
The truck will randomly downshift while driving losing all power on the highway not allowing the truck to increase in speed until it is turned off and restarted. After it is restarted, the speedometer stays at 0 not showing how fast we are going. While this is happening, the check engine light flashes. I have contacted the Ford dealership in our area multiple times over the last month, and they have yet to respond on the concern. Not all the trucks electrical components are working. The radio, power locks, power windows, and horn do not work. In July 2022 the truck was taken to a Ford dealership to be diagnosed, and they couldn't find a reason/cause for this in order to get the truck repaired.
The contact owns a 2012 Ford F-150. The contact stated that while driving at speeds above 50 MPH, the vehicle had experienced sudden transmission down shifting. Eventually the transmission failure occurred in all gears and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the vehicle had previously been serviced under the NHTSA Campaign Number: 19V075000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 130,000.
The contact owns a 2012 Ford F-150. The contact stated while driving approximately 35 MPH, the vehicle downshifted to a lower gear and with the engine revving. The contact stated no warning light was illuminated. The failure had been ongoing. The contact had not taken the vehicle to a local dealer or independent mechanic. The contact researched the failure and related it to NHTSA Campaign Number: 16V248000 (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 142,000.
A D V E R T I S E M E N T S
- White House, TN, USA