This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the vehicle was jerking while driving, and the transmission failed to shift gears as needed. Additionally, the brake pedal was depressed but failed to immediately stop the vehicle. The vehicle was taken to the dealer, where an unknown recall repair was performed to reprogram the transmission; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The manufacturer informed the contact that the vehicle was out of warranty. The failure mileage was approximately 120,000.
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA Campaign Number: 19V075000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the vehicle would not exceed 20 MPH and the gear shift indicator light had failed to indicate the selected gear. Additionally, the vehicle would jerk and downshift unintendedly while driving. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer who informed the contact that the failure was related to the recall; however, the parts were not available for the recall repair. The contact stated that the vehicle had been at the dealer for 5 months. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that there was a parts shortage. The manufacturer referred the contact to the dealer. The failure mileage was approximately 110,000. Parts distribution disconnect
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 70 MPH with the cruise control engaged, the vehicle was jumping and revving up. There were no warning lights illuminated. The contact pulled over and restarted the vehicle. The vehicle was taken to an independent mechanic and the contact was referred to the dealer. The vehicle was taken to another local dealer Walt's Live Oak Ford (1109 Ohio Ave N, Live Oak, FL 32064) where it was diagnosed with a sudden downshift and control module replacement. The codes were reset. The vehicle was not repaired. While driving, the vehicle revved up. There was an unknown warning light illuminated. The vehicle was taken to an independent mechanic who referred him to the local dealer. The vehicle was taken to another local dealer where it was diagnosed with powertrain failure. The vehicle was not repaired. The contact stated that the failure was like NHTSA Campaign Number: 19V433000 (Power Train). The manufacturer was contacted but no additional assistance was provided. The failure mileage was 123,000.
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle downshifted to first gear. The service warning light was illuminated. The contact then stated that after she drove home, she turned off and restarted the vehicle and the warning light disappeared. The contact stated that she researched online and noticed that the VIN was included in the NHTSA Campaign Number 19V075000 (Power Train). The vehicle was taken to the dealer where it was diagnosed that the power control module needed to be reprogrammed. The vehicle was repaired however, the failure recurred. The service warning light illuminated and disengaged the air bags. The contact turned off and restarted the vehicle however, the failure recurred. The contact then stated that the speedometer failed, and the gear shifter failed to operate as designed. Additionally, the contact stated that vehicle was taken back to the dealer where it was again diagnosed that the leadframe failed and needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that her vehicle was out of warranty. The failure mileage was approximately 197,000.
- Byesville, OH, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 55 mph when the speedometer suddenly began dropping rapidly and the transmission shifted to 2 gear. The dashboard and a wrench displayed on it so the contact pulled to side of the road and waited about a minute to restart. Once the vehicle was restarted the check engine light was illuminated. They went home where they had a diagnosing machine which they ran on their vehicle and learned that the output speed sensor had no signal. The vehicle had not been taken to the dealer. The manufacturer was made aware of the failure and confirmed that their failure related to NHTSA Campaign Number: 19V075000 (Power Train) however their vin was not included. The approximate failure mileage was 170,000.
The contact-€™s daughter owns a 2013 Ford F-150. The contact stated that on numerous occasions while her daughter was driving at undisclosed speeds, the transmission intermittently failed to shift to first gear, second gear, and neutral. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission molded leadframe needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program Number: 19N01. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 89,000.
The automatic transmission unexpectedly shifted into low gear while traveling at 55 mph on a two lane road. This is similar to at least two other incidents that occurred prior to the two previous recall for the same problem. No other vehicles were around and I was able to safely pull to the side of the road. The issue has not been replicated this time and it will be 2/16/2023 before the dealer can inspect it. The issue occurred unexpectedly.
The contact owns a 2013 Ford F-150. The contact stated that while driving 60 MPH, the vehicle inadvertently decelerated to 15 MPH. Additionally, the speedometer intermittently failed to operate while driving. The vehicle was taken to the dealer, where it was diagnosed that the failure was related to Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage) however, the Extended Coverage had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 130,000.
So the safety recall dealing with the (OSS) I just had done. However, the 0720 or 0702 issue that Ford has implemented an Extended warranty on the Transmission Lead Frame is a fatality waiting to happen. This is every bit a safety hazard as the down shift issue. This issue causes your speedometer to go dead, all of your gauges except the gas to go negative and your gears will go from 1st to 3rd, or 1st to 5th. The issue with this, I cant count how many times I've been at a stop sign or light, waiting to pull into traffic when I have an opportunity, I pull out and my truck just Boggs down because it has shifted from 1st to 5th from a dead stop... now, I've pulled out into traffic with traffic approaching at speed and instead of being able to get up to speed myself I'm a sitting duck! This is crazy, you never know when it's gonna happen, but it happens to me at least 3-6 times a trip. Now I just had the recall updated today, but when they ran the diagnostics to confirm I have the 0702 issue and they can fix it under the extended warranty, the part is anywhere from 3 weeks to 3 months out. LOL. That's rediculous. I clearly can't go that long without my vehicle. And Ford isn't gonna give any sort of compensation for a loaner car or rental car for this issue. So I'm stuck driving a vehicle that is a major safety factor everytime I'm on the road. If I could guarantee it wouldn't hurt anyone else, i wish I would get in an accident. Then we could hold Ford accountable for this safety issue. And with the mass numbers of consumers on line that say they're having this same issue, you'd think Ford could get the part out quicker. There are a lot of people with this same issue. I'd be crazy to think it hasn't yet cause major accidents! Class action law suit, I don't know what our options are, but I've tweeted Ford, and called corporate and they aren't doing anything other than the extended waranty. Took me nearly 2 months for a dealer to even get me in for the SAFTEY recall! SMH
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 50 MPH, the transmission downshifted to first gear and the vehicle lost forward momentum and stopped abruptly as if the brake pedal had been depressed with force. The contact stated that the check engine warning light and the wrench symbol was illuminated. The contact pulled over and turned the vehicle off and on and was able to resume normal driving. The contact stated that the failure recurred. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The vehicle was taken to an auto parts store who advised the contact that the vehicle failure was related to NHTSA Campaign Number: 19V433000 (Power Train) and recommended the contact take the vehicle to a dealer. The manufacturer had been informed of the failure. The failure mileage was 85,034.
Truck downshifts too low gear while driving at highway speeds. Speedometer goes to zero and RPMs run high. Ford has a voluntary recall in place to replace the lead frame in the transmission, but the part is on back order and dealership has no idea how long it will take to receive the part. Ford refuses to provide loaner vehicle or reimburse for rental car. My truck has been at dealer awaiting part for over a month, but many others have been waiting for much longer.
The 19N01 safety recall -Lead Frame for transmission relacement part for 13' F-150. Ford has NO IDEA WHEN THE PART WILL BE IN STOCK, In taking my vehicle to dealership, they confirmed it needs to be replaced, however- I'm sh*t out of Luck for an expected ship date. The part is simply on back order. UNACCEPTABLE !!!!! My dealership stated the only reason they we're familiar with it was because they just had a F-150 come out of shop after 8 MONTHS !!!! Are you kidding me, Who can allow their vehicle to be out of service for that Long."?" not I- I need contact info for someone at FORD to be able to lite a fire under someone- This is ridiculous. TY Mr Shreve
The contact owns a 2013 Ford F-150. The contact stated while driving 60 MPH, the vehicle independently downshifted while depressing the accelerator pedal. Additionally, the vehicle independently entered LIMP Mode with the powertrain malfunction warning light illuminated. The contact coasted the vehicle to the nearest exit and turned off the vehicle. The vehicle was restarted and operated normally. The failure recurred and the vehicle was taken to the dealer. The dealer linked the failure to NHTSA Campaign Number: 19V433000 (Power Train) however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 140,000.
The contact owns a 2013 Ford F-150. The contact stated that while operating the vehicle, the RPMs suddenly increased, and the instrument cluster went blank. The contact stated that the vehicle experienced hard shifting between the first and second gear. The vehicle was taken to the local dealer who replaced the power train lead frame, but the hard downshifting continued. The vehicle was taken back to the dealer who diagnosed that the transmission valve body was faulty and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 57,500.
Vehicle down shifts on its own at various speeds causing a major jerk in the vehicle. ACcording to dealer this is called lead transmission which sounds like Ford is aware of issue but isn't doing anything about it. Vehicle accelerates rapidly from stop or idle on its own. Instrument panel goes dead except RPM guage.
The transmission is downshifting going down the road causing us and the drivers behind us danger of a very bad wreck When it does this the engine light comes on throwing a code PO720 the powertrain control module output speed sensor. I've read online about the 2011 to 2013 f150 with 6speed transmission had a recall due to the transmission may unexpectedly downshift into first gear regardless of the vehicle speed and this is what my is doing!! Can you tell me how to have mine put on this recall that came out? My truck has only 72,000 on it and I bought new. 19s07 and 19n01
Transmission malfunction. Ford extended the warranty on the Transmission Lead Frame due to issues with unanticipated downshifting at highway speeds and being locked in first gear. My truck was inspected on October 13th, 2022 by Ford and determined to need this repair. After over three months of waiting the part is still not available. This is a major safety risk since the vehicle may rapidly slow due to downshifting or may not accelerate normally to blend in with traffic. Ford will give me no date as to part availability.
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission erroneously downshifted from fifth to first gear. Occasionally, the vehicle would not shift from fifth to sixth gear as designed. The contact indicated that after restarting the vehicle, the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V075000 (Power Train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 170,000.
A D V E R T I S E M E N T S
- Conway , SC, USA