This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
HELLO, Ford Motor Company is not honoring a recall on my 2013 F150 truck transmission leadframe. I took it in for several recalls on this problem and now the other day it shifted wrong on the interstate going to my cancer treatments. This is a major safety issue for me and others. I have a case # and have left 3 messages to the executive office with no return call. No help from anyone in getting this resolved, before someone gets hurt. Michelle
what is a reasonabe time for dealers to get parts to repair a recall. They keep saying parts on back order. Other parts are available to repair but company will not approve due to cost.
My truck will randomly start driving in third gear or shift to third gear while driving and stick. It will also hard shift from third to fourth. There have been few instances where it downshifted to first gear.
- Anahola, HI, USA
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The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission downshifted unintendedly, the speedometer failed to provide an accurate reading, and the vehicle then went into LIMP Mode. The contact pulled over, turned off and then restart the vehicle, and the vehicle operated as designed. The contact stated that the vehicle was turned off and restarted several times after the failure before the vehicle regained normal function. The contact took the vehicle to the dealer who diagnosed that the failure was related to NHTSA Campaign Numbers: 16V248000 (Power Train) and 19V075000 (Power Train) however, the VIN was not included. The dealer also informed the contact that the failure could not be repaired under warranty. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000.
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear while the speedometer dropped to zero (0). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the VIN was included in Ford Campaign Number: 19N01 for Transmission Leadframe Extended Warranty Coverage; however, the warranty had expired.?The failure mileage was approximately 55,600.
The contact owns a 2013 Ford F-150. The contact stated that while driving at 70 MPH, the vehicle decelerated intermittently and unexpectedly downshifted into first gear. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was made aware of the failure but did not offer assistance. The failure mileage was approximately 157,000.
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle downshifted into first gear and the vehicle fishtailed. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission molded lead frame had malfunctioned. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was contacted and informed the contact that the vehicle was not covered under the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 139,000.
Truck will randomly shift into first, second, and even shift up into 5th from lower gears. Sometimes restarting the truck fixes the issue, but other times it takes multiple restarts or even a battery reset.
I will be driving and next thing you know it will do a hard jerk down shift then may do it one more time then its ok. Happens least once a day almost going on 2wks. I see there is/was recall on this happening but no letter or anything was sent to me!! How can i get this fixed?
The contact owns a 2013 Ford F-150. The contact stated that the vehicle was failing to start as needed with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump fuse needed to be replaced. The contact was advised to take the vehicle to a local dealer for the repair. The vehicle had not yet been taken to a local dealer for the repair. The contact stated while driving approximately 5 MPH, the vehicle stalled and was rear ended. A police report was not filed. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.
Driving down the freeway, the vehicle lost response to the throttle and transmission resulting in no ability to safely move off the road and needing to coast to the shoulder. A wrench icon on the dash appeared along with an engine light which stayed illuminated and was reading a p0720 error code (Output shaft speed sensor). This occurred twice while going freeway speeds, and once at city street pace. The issue was able to be reset by turning the vehicle on and off, but repeated a couple more times. This is available for inspection as the check engine light has stayed illuminated. A similar issue has occurred where the vehicle will have a wrench symbol on the dash, with the speedometer mileage not working in addition to not shifting below 3rd gear and above 5th gear.
The contact owns a 2013 Ford F-150. The contact stated while driving 65-67 MPH, the vehicle unintendedly downshifted from 6th to 1st gear and crashed into the rear of another vehicle. The air bag warning light, the power train and the check engine warning lights were illuminated. Additionally, The speedometer and the odometer ceased to work. The air bags did not deploy. There was no injury sustained. A police report was filed. The contact was able to continue driving. The contact stated that he was a certified mechanic and had diagnosed that the lead frame assembly needed to be replaced. The contact stated that he had received a notice of Ford Campaign Number: 19N01. The local dealer and other unknown dealers were notified of the failure and informed the contact that they did not have the parts. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. A case was opened. The vehicle was not repaired. The failure mileage was approximately 140,248.
While driving the truck at highway speeds the back wheels locked up over revving the engine. Ford is claiming destroyed engine is not related to the recall even though it was caused by the recall
The vehicle drops out of gear unexpectedly. Has interrupted the operation of the vehicle on the highway and city streets. Have had to move to the side of the highway or street to restart the vehicle. The vehicle was submitted to the dealership for inspection and repairs. Several images were provided the dealership of failure indicators that were presented on the dash panel.
My 2013 Ford F150 has been throwing wrench light while downshifting automatically. for months. Then I lose my speedometer and the airbag light illuminates. I also have had random downshifting that causes a lock up in the back end (basically giving the feeling of slamming on the breaks). I took my vehicle in to Ford dealership on 12/8/22 and they did states that it was part of the 19N01 lead frame recall. My truck was at around 104,000 miles. I have called multiple times with no luck on when part will be available. I have no other vehicle to drive and ford has not offered any type of resolution. After having the rear end lock up multiple times I am concerned to continue driving the vehicle. I am also very concerned with what kind of other damage all this erratic downshifting is doing to my vehicle, especially the automatic transmission.
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the vehicle was experiencing unexpected hard downshifts. The vehicle was taken to a Ford Roush dealer to be repaired under NHTSA Campaign Number: 19V075000 (Power Train); however, the dealer informed the contact that they could not perform the recall repair. The contact contacted several unknown dealers who informed him that they could not complete the recall repair because the vehicle was a Roush vehicle. Additionally, the contact stated while driving 55 MPH, the vehicle downshifted to 2nd gear. The vehicle then shifted to 4th gear and lost motive power. The contact veered off to the side of the road. The vehicle was towed to the dealer. The dealer then towed the vehicle to a certified transmission repair shop where unknown repairs were completed; however, the failure persisted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Port Saint Lucie , FL, USA