This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact called on behalf of her husband who owns a 2013 Ford F-150. The contact stated while her husband was driving 40-50 MPH, the vehicle downshifted unexpectedly to 1st gear. The power train warning light was illuminated. The contact's husband shifted into neutral (N), veered to the side of the road and turned off the vehicle. The contact stated that upon restarting the vehicle and shifting into drive (D), the vehicle experienced a hard shift and was stuck in 1st gear. The contact's husband manually shifted into 2nd and 3rd gear, and the vehicle shifted hard and made an abnormal clunking sound. The contact stated that the vehicle was stuck in 3rd gear. The contact's husband was able to drive to the residence. The contact stated that the failure had been recurring while driving. Additionally, the contact stated the engine power reduced and the speedometer turned off when the power train warning light was illuminated. The vehicle was taken to two independent mechanics, where it was diagnosed that the transmission lead frame had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V433000 (Power Train). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 190,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, the vehicle downshifted and decelerated rapidly. The vehicle was taken to an unknown dealer, where it was diagnosed that the power train control module (PCM) needed to be updated. The vehicle was not repaired. The manufacturer was contacted and informed the contact that they could not assist because the warranty had expired. The manufacturer referred the contact the NHTSA hotline for assistance. The failure mileage was 140,000
The contact owns a 2013 Ford F-150. The contact stated while at a stop light, the contact attempted to accelerate, and the vehicle hesitated. The contact stated that the vehicle would not down shift and the check engine light was blinking. Additionally, the instrument panel screen became inoperable. The vehicle was taken to an independent mechanic and the contact was informed that the lead frame module and speed sensor needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was contacted and stated that the warranty had expired. The failure mileage was 130,000.
What-??s driving and all the stiff on the instrument panel stop working and down shifted in to first gear got a six speed transmission in it was going 55 sometimes it goes faster by it-??s self just started out of nowhere
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently decelerated and downshifted into first gear. The contact pulled off the roadway, turned off and restarted the vehicle. The service engine warning light was illuminated. The contact stated that the failure recurred. While driving at an undisclosed speed, the vehicle inadvertently decelerated and downshifted into 5th gear. The vehicle was taken to an independent mechanic where the contact was informed that the vehicle needed to be taken to the dealer. The dealer was notified of the failure and the vehicle was taken to the dealer where it was diagnosed that the transmission molded leadframe had failed and needed to be replaced. The dealer confirmed that the VIN was included in the Customer Service Satisfaction Program: 19N01; however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 88,000
- Wolcott, CT, USA
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The contact owns a 2013 Ford F-150. The vehicle was taken to the local dealer for a recall repair. After driving two blocks away after the repair, the vehicle downshifted unintendedly. The vehicle revved up, but speedometer became inoperable. The check engine warning light illuminated. The vehicle was taken back to the local dealer where it was diagnosed and determined that the leadframe needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train) however, the VIN was not included. The failure mileage was approximately 220,000.
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 65 MPH, the speedometer and fuel gauge became inoperable. The contact stated that the vehicle might have slipped out of gear. The contact stated that the RPM rose from 2,000 RPM to 3,500 RPM. The contact stated that the service vehicle and air bag warning lights were illuminated. The contact was able to pull off the roadway and was able to shift into park(P) and turned the vehicle off. The vehicle was restarted and operated normally. The failure was intermittent at first but had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission leadframe needed to be replaced. The vehicle had not been repaired. The contact had been informed by the dealer that the failure was related to Customer Satisfaction Program: 19N01 - Transmission Leadframe (Power Train) and that the vehicle was no longer covered under warranty. The manufacturer had been informed of the failure. The failure mileage was approximately 193,000.
The contact owns a 2013 Ford F-150. The contact stated that while driving at 30 MPH, the vehicle inadvertently decelerated and lost motive power. The contact was able to pull to the shoulder of the road, and after restarting the vehicle, the vehicle seemed to return to normal functionality. The check warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the variable camshaft timing cam phaser. The vehicle was not repaired. After investigating the failure, the contact related the failure Customer Satisfaction Program: 21B03, Supplement #1 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 103,000.
The part, Transmission Molded Lead Frame has failed. The vehicle was repaired in 2019, however the part has failed again. The transmission locked up on me, almost causing a collision.
The contact owns a 2013 Ford F-150. The contact stated that while driving at 65 MPH, the vehicle inadvertently lost motive power before going into LIMP Mode, prompting him to pull the vehicle to the shoulder. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the maintenance warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the molded lead frame related to Customer Satisfaction Program: 19N01, Supplement #1 (Power Train), but the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 101,000.
I was driving at 60 miles per hour when the transmission downshifted into 1st gear. It locked up the rear tires and the engine revved up while downshifting itself into 1st gear. I was in traffic when this happened, I pulled over turned the truck off and restarted truck drove normal after that, the recall was done in oct. 2019 I purchased truck in Feb. of 2020 problem seems to have returned, this happened on July 6, 2023, around 5
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission erroneously downshifted to first gear. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 118,000.
The 2013 Ford F-150 had an issue with the transmission randomly shifting while driving. Ford issues a Customer Satisfaction Program, 19B05 to attempt to address through reprogramming. It was later followed up by a Safety Recall 19S19 and supplemental 19S07 to expand the recall. It appears the issue was never resolved and later Ford issue another supplement #3 in their customer satisfaction program 19N01 to actually replace a component called the Transmission Molded Leadframe assembly and also extended the coverage. My truck had several instances of random down shifting while driving so upon taking to the dealer it was found to be part of this Customer Satisfaction Program. The part has been on order for about 9 months and no resolution in sight. Ford has said that since this is part of the Customer Satisfaction Program, and not a Recall, that they are not obligated to provide any other assistance. As a daily driver I cannot count on the truck to be safely driven but have little option. I've had numerous instances of random shifting at highway speeds leading to temporary and sudden issues with control of this 6,000lb vehicle. On some occasions after stopping at an intersection and then accelerating into traffic it will not have shifted into 1st so while accelerating into traffic I'm left not able to move quickly with other drivers taking evasive action to avoid hitting me. I don't know how to elevate this as a priority with Ford to secure parts and get these trucks fixed in a timely manner or offer other options for loan vehicles before someone gets hurt.
Truck would, from a stop, not shift into gear and it would also without warning from a stop not go into gear. If placed into park and then in gear it work. Last incident, driving on interstate felt like transmission disengaged and orange wrench appeared on my screen. Took foot off of accelerator and all my gauges disappeared. No speed, fuel level etc. drove into the next town, pulled into parking lot, shut off engine, restarted engine and all gauges came back up. On hands free phone call with my dealership service manager as soon as it happened and kept them on phone until I restarted engine and started driving. No more incidents and made it home. Vehicle has been repaired, but I never received a notification regarding this issue. and it was not an inexpensive repair.
Complaint: Speedometer is not working, loss of function of speedometer while driving and Downshifting of the gear. The instrumental cluster showed a maintenance warning while driving in which will cause the speedometer to stop working. When trying to drive the vehicle on a stop position, there is a delay on the acceleration. Vehicle feels like it's on 2nd or 3rd gear. This may lead to loss of control on vehicle. I brought my vehicle to Ford service, I had them do a diagnose on my vehicle. The only issue they're able to find is the cooling system leak and rotor/brake pad replacement in which I ended up costing $3700. Knowing this would resolve the main issue. They had my truck for a month and after 24 hours of receiving my vehicle the main issue showed up and can't use it again due to safety issue. I believe the issue of my vehicle is part of 2013 Ford F-150 recall, but my vehicle has not received a recall. I believe this is the issue my vehicle experiencing below. recall no: 19V433000 recall no: 19V075000 How come Ford Service did not know about my vehicle issue when it is the 2013 Ford F150 Recall Problem. But they let me spend big bucks for nothing and still not to be able to use my vehicle until now.
2013 ford f-150 3.5 liter V6. The speedometer stops working while driving at highway speeds and the transmission downshifts suddenly into low gear. I dont think the safety issue needs to be explained in great detail. One minute i am traveling at 60 miles an hour and the next second the rear wheels are sliding as the truck downshifts into 1st gear and slows to 10 miles an hour. This issue was caused by a defective transmission lead frame output shaft sensor. The check engine lights and wrench icon appear and codes P720 and P722 are on computer. This was verified by the service dept. at Berglund ford of Bedford Virginia. There was a safety recall on affected vehicles "Safety Recall 19S07", but mine was not covered so they refused to fix my truck.
On 5-25-2023 my Transmission, suddenly downshifted into first gear at approx. 45 mi per hour. Had I been on the highway with a 65 mi per hour speed limit, I may have gotten whiplash or possibly lost control of the vehicle. 5-26-2023 just going out and do not know what may or may not happen as yesterday's incident was totally random and never occurred before. My vehicle was recently inspected when I Had turbo coolant line, and Turbo Vacuum Pump, replaced.
The contact owns a 2013 Ford F-150. The contact stated that the speedometer was fluctuating whether the accelerator pedal was depressed or not. The contact stated that the vehicle failed to accelerate as needed. The contact stated that after turning off and restarting the vehicle several times the vehicle operated as needed. The wrench symbol was displayed. The contact took the vehicle to the dealer who confirmed that the failure was related NHTSA Campaign Number: 19V075000 (Power Train) however, the vehicle only showed 4 of the 7 trouble codes required to have the transmission replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 142,000.
Driving normal and then sudden down shift while driving on the freeway Had the software update and it-??s still doing the same thing. Was told the lead frame needs replacement. Ford has so many issues with the parts they are back ordered and I am now moving past the extended 10 year / 150,000 mile warranty. I can-??t drive and have no idea when or if parts will be available.
Truck will not shift out of 1st gear, if it does shift it will skip to 3rd or 5th gear. When this issue happens we also have no gauges on our truck. Pull over, turn truck off and then turn back on and it will correct itself. Took into Ford dealership they said the lead frame needs to be replaced. Truck was put into service 02/23/2013 and today is 05/10/2023. Ford does not want to cover repairs, even though they offered a 10 year extended coverage on the lead frame if there was issues, we are less than 90 days outside that window.
A D V E R T I S E M E N T S
- Brunswick, OH, USA