This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
T-connector from radiator coolant reservoir to engine block cracks in cold temperatures draining coolant disabling the vehicle. Ford said its on national backorder with no estimation on when parts will be available. Mechanic verified cracked T- connector. Due to the number of cracked T-connectors and a national backorder, I feel there is a material deficiency in the T-connector and should be recalled for replacement. The vehicle was stationary when I noticed a large puddle under the vehicle. So far its cost me $219.99 and $507.32 to try and fix this. And it still leaks.
2013 Ford raptor super crew 27953 miles. Oil change 2 months ago. Oil life still at 69%. I went with the recommended Ford Motor Company synthetic and Ford Motor Company oil filter. I was on my way home from work about 10 minutes into my drive. I went to take off from a stop light and I got through the intersection and had an immediate reduction in power the truck was stuck at 1,000 rpms and would not do anything but slowly creep forward at 5 miles an hour. I limped to a lighted parking lot about a half block away as my low oil pressure light came on and a wrench icon on the dash. I shut it off and popped open the hood. I check my oil level transmission fluid level power steering level and everything was well above tolerances. I could find no problems and when I got back in the truck and started it, it ran fine all the way home. I just scanned the system and no error codes. The stop light road was at a slight downward angle and I had just below a half tank of 93 octane fuel. K and N air filter in stock holder. No other power train or engine modifications. Loss of power, power steering and decreased braking. It would have been very dangerous had it not been later at night.
T-connector (base part #8566) from radiator coolant reservoir to engine block cracks in cold temperatures draining coolant disabling the vehicle. Ford indicates national backorder with no estimation on when parts will be available. I was told I was #17 on the waiting list at repair shop for the same piece due to the number of device failures due to recent cold temperatures in the Ohio valley. The vehicle was stationary for four days when I noticed a large puddle under the vehicle. Upon inspection, I found the coolant reservoir was empty and coolant draining all down the serpentine belt and pulleys. Mechanic verified cracked T- connector. Due to the number of cracked T-connectors and a national backorder, I feel there is a material deficiency in the T-connector and should be recalled for replacement. I've been told my vehicle is out of service for an undetermined amount of time. With a snow storm looming, this is unacceptable!
Truck has downshifted from drive into a lower gear. Also engine rattles on startup. Mechanic advised the rattle is probably a stretched timing chain. Downshifting occurred on the highway at approximately 55 mph. My son has a 2011 4 wheel drive Ford pickup with a V-6 engine. 45,000 miles. The timing was replaced at a cost of $1800. Ford Motor Company will not fix problems.
- Sault Ste. Marie, MI, USA
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Engine rattles upon cold startup and check engine light illuminates from P0016 error code relating to the timing chain being stretched. Ford has issued technical service bulletins regarding this issue meaning it is a known issue with this model of vehicle, yet they refuse to help with the repair yet I have purchased an extended warranty and just so happen to be 3000 miles over the mileage limit.
While traveling in our 2013 F150 with 37,000 miles from Wisconsin to Texas on interstate 35 at 70 mph towing a 4000 lb trailer the engine suddenly shut down and the gold wrench illuminated. Had to quickly pull to the shoulder to get out of the way of traffic to avoid getting rear ended. The ecoboost engine went into limp mode when the gold wrench appeared and max speed was about 2 mph with the trailer attached. Turned the engine off and when restarted after 10 minutes it seemed to be back to normal. Went to the nearest Ford dealer, rusty eck Ford, wichita, Kansas where a selftest was performed. No codes were found, no tsb or ssm found, but said they suspect the throttle body is going out (invoice no focs664277). Continued on our trip and the same thing happened four more times that same day. The next day of our trip South the truck ran flawless during the remaining 500 miles of our trip. Since we have reached our destination the problem has occurred once during local driving. I am planning on replacing the throttle body but no one can assure me the this will fix the problem. This sudden loss of power is extremely dangerous and depending on the specific road and traffic conditions could result in an accident with injuries and/or fatalities. We were terrified driving through fort worth construction at night with heavy traffic and absolutely no shoulders for many miles fearing the gold wrench would appear.
Traveling at various speeds on highway. The orange wrench waring lights came on, speedometer went to zero, mileage indicator went out, gas dte indicator quit working, speed reduced. Switched vehicle off after stopping, switched back on everything reset - vehicle ran fine until the next time, same thing reoccurred. This has happened several times. Took it to dewitts automotive repair, windsor, va. Dianostic report indicates wiring harness and module sensor for powertrain needs replacing. Must be replaced by Ford repair shop.
The contact owns a 2013 Ford F-150. The contact stated that the vehicle did not start and was not operable. Prior to the failure, the vehicle experienced a loss of power. The vehicle was towed to len stoler Ford (11275 reisterstown rd, owings mills, md) where it was diagnosed that the fuse that runs through the fuel pump was defective due to the fuel wiring harness overheating. A new wire needed to be relocated to another fuse box. The manufacturer was notified of the failure and offered no assistance. The failure mileage was approximately 40,372.
The contact owns a 2013 Ford F-150. While stopped at a traffic light, the vehicle idled roughly and stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the timing chain failed and needed to be replaced. The vehicle was not repaired. Hertrich Ford Lincoln (1427 bay rd, milford, de 19963, (302) 725-3216) was contacted, but was unable to determine the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 84,000.
The contact owns a 2013 Ford F-150. While attempting to accelerate from a stop, the vehicle hesitated and the check engine warning indicator illuminated. In addition, the vehicle intermittently stalled. The vehicle was able to restart on the first attempt. The vehicle was taken to an independent mechanic where it was diagnosed that the intake of the eco boost failed and needed to be replaced. The vehicle was at the shop to be repaired. The local dealer and manufacturer were not contacted. The failure mileage was approximately 109,000. Updated 7/31/18
The contact owns a 2013 Ford F-150. While driving various speeds, the wrench icon displayed "major malfunction" and the vehicle stalled without warning on numerous occasions. The contact stated that the vehicle lost complete throttle control. Ken garff Ford in saint george, Utah 84770 was made aware of the failure, but could not find the source of the failure. An independent mechanic diagnosed that there was a short in the ECM board in the passenger compartment of the vehicle. The manufacturer was made aware of the issue and referred the contact to the dealer. The failure mileage was approximately 3,000. Consumer stated no place in the carfax even show's when consumer brought it in to service. No mention they replaced the short block when a piston shrank in cyl no#3 they replace the long block in March 2017 three weeks back in April now to replace head's engine still had a miss two weeks after that they had to replace throttlebody the light still comes on they can not fix problem. Vehicle purchase dated should be on or before incident date updated 9/12/18
The contact owns a 2013 Ford F-150. The contact stated that the vehicle failed to start and a clicking sound was heard in the engine compartment. There were no warning indicators illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.
On first occurance, truck was in motion on highway. Vehicle lost power, gages zeroed out and engine light came on. Pulled over nad restarted vehicle and it ran fine and engine light cleared. Multiple loss of power occurances. Does not throw a code when diagnostics are ran. Tonight, when merging onto the interstate, while accelerating, truck lost all acceleration, all gauges stopped working and engine light came on. Restarted the truck, gages did not start working unitl truck was turned off a second time but the truck was driveable. Engine light did not clear.
While coming off the entrance ramp to the interstate in front of a semi I increased my throttle to merge and the truck started to shutter and engine light come on as soon as I pulled in front of the semi. Pulled over put the truck in park and turned truck off to turn off the engine light. Truck was able to run after turning truck off.
Two days in a row my vehicle stalled after violently shaking the steering wheel, I had a complete power loss. I coasted to the side of the road and waited to restart the engine. After about 5 minutes I was able to restart my vehicle. The second time it happened I was one the way to the dealership. The dealership called me back to inform me that my vehicle was driven for 26 miles and could not duplicate. I have been researching online to see if there have been any issues. Back in 2013 an investigation was started for this issue. I spoke with the dealership and the service department told me they could not do anything because the cars computers did not throw a code. Not only did nothing happen Ford did not mention any tsb that would help or fix this issue, after I asked about any tsb that would help or fix. Still I got nothing from the dealership.
Driving on interstate when brake light came on. Tried brakes but they did not work. Very hard pedal that could not be pressed on without noises coming the brakes. Stopped vehicle with ebrake and took to locale Ford dealer. Discovered that vacuum pump locked up causing the exaust cam to break into pcs inside the motor. Had to replace motor due to the vacuum pump issue.
While driving at both high speeds and low speeds, we have lost acceleration ability. A large yellow wrench appears on the screen. We have to pull the truck over by coasting to the side, put the rough running truck in park, turn the truck off, wait, and then restart the truck for the acceleration to work again. We have had the throttle body replaced 2 X's in the last year and it continues to do it intermittently. Unfortunately the dealer says they can not recreate it and it does not come up with a diagnostic code they are not able to help us with the issue. I called Ford after looking it up online and saw that there are many of the same occurrences happening with others out there. They stated there is not a recall and basically I needed to just keep trying at the dealership level. This is not a new problem and has been happening for the past year and a half!
A D V E R T I S E M E N T S
- Houston, TX, USA