This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The end of last may, pulling our camper up the raton pass, in a construction zone and a foggy sleet storm the mil illuminated, the engine died and we were barely able to negotiate our way back to the shoulder, after just having merged into the left lane. We were able to restart the truck and it died a couple more times along the way so we took it to xit Ford in dalhart tx. The tech there found a bunch of codes stored in the PCM, cleared them and sent us on our way and the drive back to dallas was uneventful. After we got home, the wife was driving her truck on the freeway and it died on her on 3 different occasions, so I took it to North central Ford, since they had done a PCM recall re-flash (19V-075) on it prior to leaving for our trip. They told us there was an even newer re-flash and the preformed that and it seemed to settle down. With the recent cold snap we have had, the truck has started to exhibit a "a crank no-start" symptom and with a little research I came across "tsb 15-0137" which fits all of our symptoms to a tee. This is a very dangerous situation... having your truck die on you, while pulling a trailer, up an almost 8000 foot pass, in a storm... it is a wonder we were not killed! the tsb was published September 2, 2015 and covers F150 model years 2009 - 2014. I believe Ford should issue a recall for this, there are many people on the internet complaining about having the same issue and I would not have found the cure without them. The issue is caused by the fuel pump control module fuse not having contacts large enough to carry the current required, getting hot and melting in the fuse box. The remedy listed in the tsb is a new fuse with contacts at least 10 times larger. When I checked our truck fuse 27 was indeed melted and I ordered el3Z-14293-a as specified in the tsb. I am also surprised that neither dealership seemed to know about the tsb.
Upon excellaration and while cruising at higher speed's my vehicle will down shift automatically from 6th gear to third gear causing my rear wheels to lock. I receive a wrench sign on the display the speedometer stops working, the drivers air bag light comes on and the vehicle stays in this gear until I stop and turn off the vehicle and turn it back on. Also at times while driving the vehicle will shift on it's own while driving a constant speed from 6th gear to 4th gear, to 5th gear and back to 6th all while driving at a constant speed.
The contact owns a 2013 Ford F-150. The contact stated that the vehicle failed to start. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic who stated that the fuel pump needed to be replaced. The vehicle was repaired, but the failures continued. The vehicle was repaired on two different occasions. The vehicle was taken to five star Ford Lincoln (located at 711 E wishkah St, aberdeen, wa 98520, (360) 533-3673) where it was diagnosed that a fuse needed to be replaced. The vehicle was repaired, but the failure continued. The manufacturer was notified. The failure mileage was 77,000. The consumer stated the fuel pump was replaced for the 4th time.
Travelling in 30-35mph zone when all power drops - the dash screen lit up orange with the wrench icon, engine light came on, throttle response was lost which made the truck slow down. I veered over into the turn lane as the truck came to a stop. When it stopped, it was idling very roughly. The throttle was barely responsive... I could only inch forward (even if I floored it), but that's about it. I shut the truck off, waited 10 seconds, turned it back on, and all was well. This has happened 3 times in 3 weeks. I would not want to be on the highway when this happens.
While accelerating quickly, but not so much as to spin the tires, the vehicle started "bucking". I was doing about 35-40 when it got pretty bad. The engine felt as if it was stopping and starting very quickly. It was actually pretty hard to control and it causes the truck to not allow me to accelerate onto the highway or even reach highway speeds. The check engine light started flashing and did not stop flashing for about 2 minutes. The truck would also not let me accelerate for that amount of time either.
- St.Peters, MO, USA
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Just outside of 60.000 mi warranty truck threw a code P2112. Paying for it out of pocket I bought new tac unit and installed and cleared code truck ran fine up till 144.ooo mi.then began clattering upon 1st start up after sitting several hours.they said that it needed new timing set and tensioner. I bought and installed and replaced all timing componants. Truck also began showing codes P2112 again and will only cut out while vehicle is in motion and under a load..cylcle key and will start and drive a block and repeat only this time it throws the P2112 code and as long as the check engine light is on the truck wont stall as before.
While traveling on I70 in Colorado and towing a travel trailer the vehicle lost all power. The cause of the problem was a throttle body. I have learned this problem is fairly common with the ecoboost engine and has not been completely resolved leaving those driving these vehicles in danger.
Traveling 50 mph on a 4 lane road when engine shut off. Had power to vehicle but no steering or brakes. I was able to get off the 4 lane highway successfully. The truck would turn over but not crank, after sitting 90 minutes, it cranked. Took to Ford dealership the next morning. They said it was the #27 fuse that controls the fuel pump. Put a kit in to move the #27 fuse to an isolated location so it wouldn't get hot and malfunction. The cost was $250. I asked it there was a recall and they said no. I said someone is going to get killed because this is dangerous. The response was we have been getting a lot of these. I was lucky and was able to get off the road. The next person might not be as lucky. Something needs to be done before someone is fatally injured.
While driving on major highway I lost power to my 2013 F150 6.2L. I had a tractor trailer on my right side and a jerk tailgating me. I finally managed to get the vehicle to the breakdown lane. I really thought I was going to be in a major accident.
My truck failed to start, and when I investigated the issue I found fuse 27 (located in the battery junction box at the front of the engine bay) melted causing circuit for the fuel pump to open which left the truck without a functioning fuel system (fuse 27 is part of the circuit for the fuel pump). Replacing the damaged fuse resolved the issue while a more robust solution is determined. If this had happened during operation the vehicle would have lost power, been unable to steer due to an electric assisted steering system and become a hazard for other vehicles while putting the occupants of the truck, and any vehicle that collides with it, at risk for injury or death. Ford issued a technical service bulletin (tsb 15-0137), but this is not commonly known outside of vehicle-specific social media platforms on the internet (https://www.Ford-trucks.com/forums/1449733-tsb-15-0137-fuel-pump-fuse.html). Ford knows about the issue and the consequences are obvious. The fix Ford recommends is inexpensive (under $30 in parts) and not very time consuming (0.6 flag hours).
Driving on major highway, 65-75 mph, lost engine power and had to pull over, trying not to cause a wreck, and stopped between busy highway and on-ramp to the highway. Found that the engine had stalled and wouldn't restart. Found #27 fuse melted. Changed fuse and was able to restart engine. I don't like repairing Ford's engineering mistakes, nor do I like being put in danger because of them. I use this truck for work and have a lifetime's accumulation of specialty tools kept in this truck for my job. If the truck goes up in flames, will Ford replace what is lost? the way this fuse, fuse box, and the connection has failed looks as there can potentially be a fire. In my case, there was an interruption in normal traffic flow, at high speed, that could a resulted in a wreck, injury, death, etc. I will fix this, probably on my own dime. What I don't understand is why is this not required to be fixed by Ford. It's an obvious safety hazard that even Ford has acknowledged and provided a tsb to address the problem.
Car started to rust quick had air bubles built up on vehical went to the nearest dealer to get that done they told me they cant do anything about it when I bought the car and the speed sensor they dont want to fix it for dealer is located on rt 30 in plainfield.and my feul meater on the dasboard is inacurate
The truck shifts into emergency mode while driving and I have to pull over and stop shut off vehicle and restart. While in idle the vehicle shakes. It is at the Ford dealer in beatrice Nebraska and they have stated that the electric throttle body needed replaced... 400$ repair. Also, air conditioning compressor went out $1500 repair on a 2013 vehicle!
Throttle body problems. I have 2015 F-150 ecoboost and for the 2nd time in 14 months have had to have my throttle body replaced. The engine dies while accelerating on the highway typically between 55-70mph and the wrench comes on. I have the coast the car off the side of the road avoiding speeding traffice, bring the car to a stop on the side of the highway and then turn the car off and on and it works. I've had it happy as many as 19 times on one trip.
Vehicle went into limp mode during wide open throttle almost causing accident on hiway. Problem happened over and over. Found the 100,000 mile spark plugs failed
Billy cain Ford sold a truck to me as low mileage with no carfax damage. Salesman tom chacko promised a carfax report at closing. He failed to produce the report upon delivery to me at work. Tom vowed the truck had no damages. Carfax/auto check showed 4 brake failures and 2 alternator failures. Greene Ford verified flood damage 12-11-18. Tom chacko denied their findings 12-12-18, requested written report. Lemon squad documented flood damage 12-26-18. All three reports show consistent flood damage. Jason pirkle warranty/finance manager refused to repair failed emissions stating they were not covered under my extended warranty purchase. The emissions coded 170mi after purchase indicating that code was reset before my purchase. The emissions damage was covered under emissions performance warranty coverage federal mandate. Greene Ford gladly repaired the emissions with no issues. Jason pirkle presented the truck to wells fargo bank, state farm insurance, and Ford motor warranty division as undamaged value. The truck only has salvage value because of the flood damage. Over $5000 in repairs and 34 days in the repair shop. The truck has massive electrical issues from flood damage. I have not driven the truck since 12-11-2018. Major efforts were taken to deceive the buyer of this truck. If billy cain Ford had presented the truck truthfully I would have never purchased the truck. Billy cain Ford did a purchase inspection, maintenance service inspection, and complete detail so they had knowledge of flood damage. A registered mail request for buy back was sent to cody cain 1-17-2019 and he not responded to the request. Billy cain Ford has not made a honest written offer to resolve this issue to date.
The contact owns a 2013 Ford F-150. While driving and accelerating from a stop, the transmission malfunctioned and hesitated to shift into gear. There was also a shifting delay. The vehicle was taken to lou fusz Ford (2 caprice dr, chesterfield, mo), but the failure could not be diagnosed. The contact also indicated that the fuel filler neck was faulty and caused fuel to spill out when refueling. The manufacturer was not notified of the failure. The failure mileage was 60,000. The VIN was unknown.
When I accelerate on the highway to merge or pass my truck looses power completely can not accelerate. It shudders for about 45 seconds check engine light comes on flashing and it suddenly comes back to life. I took it to my local Ford and they said it was a high pressure pump that needed to be replaced. I replaced it and it is still having the same issue. This seems to be a common issue with these trucks. The more research I have done the more I find about this same issue. Ford should be held liable and recall these trucks for this problem. I now have to take it to another Ford dealership hoping they can figure it out. Last Ford truck I will ever own.
The contact owns a 2013 Ford F-150. The contact noticed a burning odor and towed the vehicle to future Ford Lincoln (650 automall dr, roseville, ca 95661, (888) 656-7577). The dealer repaired a fuel pump and wiring that was heat damaged. The manufacturer was contacted and stated that they would call the contact back. The failure mileage was 49,000.
Due to throttle body failure, the truck has gone into a "limp" mode several times. Needless to say for the truck to suddenly stop accelerating when on the highway or even when taking off from a stop sign could be deadly. I wonder how many people are dead because of this and were not able to tell anyone the accident was due to the failure and not because of their driving. Not sure I want my wife or kids to drive anything made with Ford's throttle body design. I see there was a customer satisfaction program 13N03 to fix throttle body problems instead of a recall. Needless to say this customer is not satisfied.
A D V E R T I S E M E N T S
- Plano, TX, USA