This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I experienced a total failure of the brakes system. The brake light was not on and only came on later. The oil reservoir was totally empty and a even with a quart of oil added the reservoir is still empty with no visible leak. I was lucky to be able to stop the truck in a snow bank and no damage occur. I contacted Ford and was told that my truck was not on the recall list but according to the recall (2013-2014 F-150 3.5liters) I ask why but got no answer.
The bolts that hold the front brake caliper mounting brackets to the front spindle on both sides of the truck will come out on you, and it causes the caliper, and the caliper mounting bracket to come off on you.in my case, it came completely off once while backing up, and the other side came completely off while driving down the road. I still had somewhat back brakes left to get stopped. However, it sounded like the whole front end was coming out of it. I honestly thought the 4 wheel drive transfer case and transmission was falling out of it, due to the noise it made, and the jerking, jumping and wobbling it done when it came loose. Had I of been in rush hour traffic on the freeway, it would have caused a wreck if I would have had to stop quickly. I was lucky one come off while backing out of my driveway, and the other came off driving in my neighborhood going 20 mph. This was a scary situation due to it being a sudden event, with no warning what so ever each time it done it. I never would have thought a new truck would have a problem such as this, because it is basically the brakes falling off of it.
Failed master cylinder dumped all brake fluid into booster, resulting in complete loss of braking. Only the parking brakes still work, and they perform terribly. Occurred without notice during highway driving.
During a stop on city street at approximately 15 mph, the antilock braking system engaged on dry pavement for no reason but then lost all braking and ran into rear of a stopped vehicle.
Driving down the interstate at 70 mph, the "check brake system" warning flashed on the dash. I went to push the brake pedal and it was locked in place. I physically could not depress the pedal, not even enough to disable the cruise control. I had to switch cruise off on the wheel, shift to neutral, and coast to a stop on the shoulder of the highway. Shut the truck down, turned back on and the code disappeared and my brakes worked again. Later that day, the exact same thing happened on the interstate again. Physically could not depress the brake pedal. It was like it was locked in place and I could not bring the truck to a stop. I took my truck into the dewey Ford in ankeny, ia a couple nights later and they began diagnostics. 4 days later, they could not reproduce the problem, and advised me to come pick up the truck. Nothing against the dealer, as they cannot fix what they can't reproduce, and they were kind enough to provide a loaner and a discount on the diagnostics fee, but Ford corporate really needs to get involved on this safety concern. I've tried calling their customer service, but they will do nothing until it can be diagnosed. If the dealer can't find the problem, then Ford needs to send a product support representative to diagnose it themselves. As of today, my truck has done this 4 times since leaving dewey, but always when I am too far from their store to drop it off. At this point, im scared to drive my truck in traffic or with passengers. Please use your powers to relay this to Ford as we have a serious problem that they are ignoring. I have a receipt from the dealer for the diagnostics if a copy of this is needed for my complaint.
- Des Moines, IA, USA
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The contact owns a 2014 Ford F-150. While reversing the vehicle, the brake pedal became stuck to the floorboard. The contact drove the vehicle back onto the driveway, inspected the vehicle, and found that the brake fluid was leaking through the brake lines. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle's warranty was expired. The approximate failure mileage was 26,000.
At 61,000 miles, while driving on the highway, my master cylinder suffered a sudden catastrophic failure (total brake fluid leak). This resulted in required replacement of entire front braking system at dealership.
The contact owns a 2014 Ford F-150. While driving approximately 20 mph, the brake system failed and there was a complete loss of brake pedal functionality. The contact engaged the emergency brake to stop the vehicle. The vehicle was towed to an independent mechanic. The vehicle was repaired, but the diagnosis was not provided. Autonation Ford arlington (1400 interstate 20 West, arlington, tx 76017, (817) 200-4503) referenced NHTSA campaign number: 16V343000 (service brakes, hydraulic) as a possible cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000. Updated 11/20/18
The brakes suddenly went out while I was driving. I learned that the brake fluid in the master cylinder had leaked into the brake booster. There is no warning and it happens suddenly. In researching this, I learned there are thousands of Ford F150S that have the same problem.
Was at wendy's drive through after grocery shopping and brake light came on thought brake fluid was just low. By the time I was almost home maybe 2-3 miles away I had no brakes at all pedal went all the way to floor. When traveling around 50 miles an hour and you realize you have no brakes it's a very scary situation. I was able to get truck stopped but wasn't sure if it actually would. Per looking online other people with same model Ford trucks have experienced same exact issue where brake fluid leaks from master cylinder into brake booster causing brake failure. Very very dangerous Ford should issue recall!
I was driving about 35 mph and coming to a red light. I pressed the brake peddle and it went all the way to the floor. There was a warning chime and the dash illuminated a brake service warning and a low brake fluid level warning. There were virtually no brakes and I had to down shift the transmission and use the emergency brake to come to a stop, just in time before going through the intersection under a red light. We had the truck towed to a Ford dealership and they stated that all of the fluid in the master cylinder had leaked into the brake booster. They said that our truck did not meet the proper date to be taken care of under the known recall (NHTSA recall #16V-345, Ford recall #16S24) for the exact same problem. That recall ended on trucks built up to 8/14 and our truck was built on 12/14. We had to have the master cylinder and brake booster replaced under our extended warranty with only 22,901 miles on our truck. This was a catastrophic brake failure (virtually no brakes) with zero warning. If there had been traffic or if I would have been going any faster, this could have been an extremely dangerous brake failure. We are very concerned that the replacement parts are the exact same sub-standard and dangerous parts that had catastrophically failed. The dealership was not able to provide information that this very dangerous issue had been addressed and that redesigned parts had been installed in my truck. We feel that our truck needs to be included in the recall and that we need information on what was done with this problem to insure that it does not happen again.
Brake booster and brake master cylinder failed. Recall part on F150 with an eco boost but I have same vehicle with 5.0 engine and same part failed. Need help as this safety part is recalled on some models.
On the night of July 12 2018, I took my wife and my 3yr old to a store in my 2014 F150 with only 37,300 miles, everything felt normal on the truck with no indications of any mechanical problems. On our way back home while on the highway at about 65mph I put my foot on the brake to slow down for a merging car and my foot went clear to the floor board and no brakes what so ever, at the same time a warning came on the dash that said 'brake fluid level low'. this could have ended horrible if it would have been around rush hour. Luckily there was light traffic and I was able to stop the truck with the transmission and emergency brake. After this was over I checked the brake cylinder and it was empty, I know it was full but there were no signs of leaks, after filling it back up I took it for a drive and in just 2 miles it was empty again with mo brakes. The tech at the Ford dealer said the master cylinder and brake booster went out and that the fluid leaked into the booster. This didnt just put my life in danger, it was also my wife and 3yr old and any driver around me. How does a truck loose something as important as the brakes at only 37,000 miles?
Service advancetrack and service brake system warning lights iluminated while driving on a highway in a straight line. No sharp turns or hard braking, just sraight line driving.
The brake fluid was completely drained on my 2014 F-150 super crew 3.5 ecoboost truck. While this meets a recall for the vehicle year and engine type, my VIN was not included. The vehicle only has 46000 miles and the brakes were completely shot. Very scary situation and could have ended horribly. Luckily I got it to a Ford dealer. Issue is a leak in the master cylinder and brake booster. I was in motion and the brakes stopped working. I pushed the brakes to the floor and slowly rolled to a stop and would have continued without a parking curb stopping my progress. Thankfully I was not on a highway but in a parking lot when this happened.
My brake fluid light went off while on the highway. I turned around to head home and within ten minutes I had lost all breaking ability. Had the truck towed to the local dealership where it was diagnosed as 'break fluid leaking from the master cylinder into break boost' and then repaired by replacing a number of parts. I understand that my truck wasn't included in the recall of the same issue because it was manufactured two months after the recall dates, but I am concerned that my truck should have been included!
The contact owns a 2014 Ford F-150. While driving 25 mph, the brake pedal had to be depressed with extreme pressure in order to stop the vehicle. The contact stated that the brake warning indicator illuminated. The vehicle was taken to thunder basin Ford (1100 w 2nd St, gillette, wy 82716, (307) 682-4735) where it was diagnosed that the brake booster failed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.
I was driiving on I-55 nb at mm 120 on sat 6/2/2018. The low brake fluid warning light came on as my brakes stopped workig. Fortunately I had an rv which did still have brakes. There was no brake fluid in sytem and no visible leaks. I added 2 cans of fluid but it was gone in 2 miles. The truck was towed tothe Ford dealer in bloominton, il.and on Monday I was told ithe brake fluid was leaking into the brake booster. I see online there is a recall for this exact problem ( your #16V345000) (Ford #16S24). The dealer says my VIN is not covered but I lost my brakes at 60 mph and feel it should be covered, it's the same issue.
A D V E R T I S E M E N T S
- Fraser, CO, USA