This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving lost transmission gear selection on the cluster and would no longer go into 1st gear. wrench light flashed and showed see owners manual. When decelerating for a stop the truck does not downshift into 1st gear, when your expecting a downshift it makes it very hard to stop at intended spot. Dealership mentioned this being a known issue (Lead Frame Replacement needed) but has only been recalled for 2014 and below year models.
I took my 2017 Ford F150 XLT super cab 4 x 4 into Matthews-Currie Ford dealership. It was diagnosed unsafe to drive. They replaced the transmission & driveshaft. The truck still was not functioning correctly. Took it back into the same dealership where they determine the engine was also bad. They ordered a junkyard engine that leaked all of the oil due to a loose or faulty oil pan plug. & had the truck in their possession for well over two months. The truck still does not operate correctly & they are refusing to stand behind their work. No warning lights. No indications of problem other than how it drove. There is no cooperation from another dealership due to this one working on it prior. I pay for an extended warranty that nobody wants to honor due to the fact that this dealership has worked on it and they don-??t want to get involved after having all of this work done by somebody else. My safety was put at risk due to the fact that the driveshaft & transmission & engine were all failing at the same time & the dealership proved that by not letting me leave with my vehicle. Once they diagnose the issue. They said it was on roadworthy. This put me in a position of having to rent vehicles out of my own pocket & be reimbursed 50% of the cost of rental. They had the truck returned to them due to problems. They did not diagnose when I asked them to do a full diagnosis of the vehicle when I noticed it had an immediate problem one day into owning it. This worries me because not only do they want to not honor their work. They have caused additional electrical problems to the radio. & the air conditioner not cooling as it did before they replaced the engine. They stated maybe I should try to buy a more extensive Extended Warranty & they would consider fixing it. They treated me very unprofessionally & could not give a descriptive explanation of where they got the replacement used engine who rebuilt the transmission & why the electronics & air conditioner failed.
Complaint Summary (What Happened): The cam phasers (variable camshaft timing system) failed on my 2017 Ford F-150 4x4 with the 3.5L EcoBoost engine. This is a widely known issue on these engines. The failure causes a loud rattling/knocking sound during startup and can lead to engine timing problems or internal damage. My truck only has 108,000 miles, has been well maintained, and is just outside of the extended warranty coverage Ford issued for this exact issue. Safety Risk: The cam phaser failure causes erratic engine timing, which can lead to power loss or stalling during operation. This creates a safety hazard while merging, towing, or driving at highway speeds. The loud knocking sound and hesitation also distract the driver and reduce confidence in the vehicle-??s reliability and acceleration when needed for safety. Problem Confirmation: Yes, the problem was confirmed by a Ford dealership. They diagnosed cam phaser failure and quoted approximately $6,300 for the repair. Inspection: The vehicle has been inspected by a Ford dealership service department. Ford Motor Company was contacted but declined to assist financially since the issue occurred just after the extended warranty expired. Warning Signs: No warning lights or messages appeared before the failure. The first symptom was a loud rattling/knocking noise on cold start, which worsened over time. The issue started around 85,000 miles. The check engine light just came on at 108,000 miles. Availability for Inspection: The failed components remain installed on the vehicle and are available for inspection upon request. However, I am looking to get this fixed as soon as possible.
Vehicle has a cam phaser rattle which is causing risk of significant engine damage. This is a known issue does refuses to fix with a proper recal. The original tab did not fix the problem
There was an unknown problem with a fuel injector that resulted in the a vapor lock of the engine. This incident happened in traffic while idling at a stop light. There was zero stress on the engine at the time of the incident. This was a busy intersection, and I could have been pushed into oncoming traffic. There were no warning lights(check engine or otherwise) indicating and engine related failure or that an issue could be present in the fuel or engine systems. Upon trying to restart after what appeared to be a simple stall out, all indicator lights were on and every warning possible was present My local service center reviewed the truck and did confirm the resulting issues. They have also advised they would have expected such issues to trigger a warning light. I believe this was a catastrophic failure on Fords part and as a result has landed me as the consumer with concerns for the safety and a large bill for the work needed just to get it back on the road.
- Clinton, ME, USA
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Engine exhibits severe rattle on cold start ups. Occasionally a loud rattle occurs at highway speeds at random times. After research, I discovered Ford was aware of the failure of the cam phasers that produce this issue.
The oil pan has a rtv gasket from factory and started leaking, I-??ve replaced it twice and is still leaking. It-??s expensive and cumbersome. It runs the risk of oil starvation, this would cause catastrophic engine failure, ford has TSB for this issue. UNKNOWN UNKNOWN
My vehicle cam phasers went bad. Cost to repair is in the upwards of $5000. Called Ford was unwilling to help pay for repairs. There was a TSB put out a year or so ago that stated that FORD knows about the cam phaser issue and would help pay for repairs. My cam phasers went bad this week and if not fixed can cause complete engine failure. They have apparently redesigned them a couple of times. I just don't get it, if it's a known defect in the 3.5 EcoBoost engine s how come there is no recall on them. I'm not the only one complaining check the ford forums online. I have to get it repaired or pay for a whole new engine. Plus I have an active recall on my braking system for about9 months know.
- Cam Phasers failed. Ford installed faulty Cam Phasers in their 2017-2020 Ford F150 trucks that cost $5,700 to fix. It is a very well known issue. No, you can not inspect the issue due to the fact that you have to take apart the engine to get to them. - When Cam Phasers fully malfunction the engine is blown and will need to replace the engine. - Yes, it was diagnosed by a dealership - No warning lamps. There is a rattling sound when starting the vehicle and after research there is a ton of videos with the exact same thing happening to others.
2017 Ford F150 with 2.7 Ecoboost Since Oct 2024 thru Present Error code P2450 with Check Engine Light Same issue with 2016 models and there are no recalls fore the 2017. WHY"?" After vehicle sitting off fore shoot periot check light comes on with same error code Looks like your FIXD Sensor showed Engine Code P2450 on your 2017 Ford F-150 Definition: Evaporative Emission System Switching Valve Performance About Engine Code P2450 Indicates a malfunction with the evaporative emission system switching valve, specifically its performance or operation, which may lead to incorrect fuel vapor management within the EVAP system.
The contact owns a 2017 Ford F-150. The contact received notification of an undisclosed recall. The contact stated that upon starting the vehicle on several occasions, the engine made an abnormal rattling sound. The vehicle was taken a dealer, where it was diagnosed that all four Variable Camshaft Timing (VCT) units needed to be replaced. The vehicle was repaired, but the failure reoccurred two years later. The vehicle was taken to a dealer, where it was diagnosed that all four VCT units needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 69,508.
The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal loud rattling sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 123,000.
The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormally loud ticking sound. There was no warning light illuminated. The local dealer was contacted and informed the contact that the failure was related to the cam phasers, which the contact related to Ford Customer Satisfaction Program Number: 21N03. The dealer provided an estimate for the repair; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 150,000.
With low miles on my vehicle I-??m experiencing cam phasers start becoming very loud and rattling coming from my engine compartment due to the cam phasers as I research I found that it will eventually shred up the inside of the engine and destroy it, I wouldn-??t want to be going down the highway and my engine lock up do to this issue and many other people-??s issues of the same exact thing this is a major safety issue that needs to be fixed for me and the multiple multiple other people that have complained also
The contact owns a 2017 Ford F-150. The contact stated that there was a small oil leak coming from the vehicle. There were no warning lights illuminated. The contact stated that the failure was a known issue that was related to the Customer Satisfaction Program: 21N03. The vehicle was taken to the local dealer, where the oil leak was confirmed, and the dealer was informed about issues with the cam phasers. The vehicle was not repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.
The contact owns a 2017 Ford F-150. The contact stated that while cold-starting the vehicle, there was an abnormal rattling sound coming from the vehicle. After the vehicle had warmed up, the sound dissipated. While the contact-??s mother was driving the vehicle, there was an abnormal rattling sound coming from the vehicle. The contact stated that there was a faint, unidentifiable sound in the vehicle prior to the start of the rattling sound. The contact stated that the failure was related to Customer Satisfaction Program: 21N03, related to the cam phaser. The contact, who is a mechanic, had been completing an oil change on the vehicle. The contact stated that the failure was related to the cam phasers. The contact called the local dealer, but there was no answer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 130,000.
My 2017 Ford F-150 is experiencing an oil pan leak. F150 model is equipped with the 2.7L EcoBoost engine. This is a lack of RTV adhesion at the oil pan seal. My dealership wants over 1k to fix which I refuse to pay. This issue was created by poor engineering and craftsmanship on Fords end and the consumer should not have to pay to fix this known issue. I understand there is a fix that involves a 1-piece aluminum pan, as seen on many you tube videos. I'm requesting that Ford be held responsible for fixing this issue and not the consumer, who paid a lot of money for this truck. Any help in getting this resolved would be greatly appreciated.
Vehicle transmission will instantly drop to gears 3 to 5 (limp mode from what I have researched) & wrench light comes on. Very dangerous on the interstate traveling at 70mph+, seems to happen more frequently on hotter days. You can park & turn off vehicle, then crank back up, & it is out of limp mode but transmission is sluggish. Initially it was happening once per week on avg, now it is a toss up on each drive I do whether it goes into limp mode or not.
The contact owns a 2017 Ford F-150. The contact stated that while attempting to start the vehicle, the contact heard a knocking sound coming from the engine. A dealer was contacted. The vehicle was taken to the dealer, and it was determined that the cam phaser needed to be replaced. The vehicle was not repaired. The contact was relating to the failure of Customer Satisfaction Program 21N03: (GTDI Engine Cam Phaser Replacement); however, the VIN was not included in the program. The manufacturer was notified of the failure and informed the contact that the VIN was not under a recall related to the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 84,000.
A D V E R T I S E M E N T S
- Huffman, TX, USA