This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from the engine compartment. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 75,000.
The contact owns a 2018 Ford F-150. The contact stated while driving 35 MPH and depressing the accelerator pedal, the vehicle hesitated and then jerked into the higher gear. The contact stated that the vehicle was also making an abnormal loud banging sound while shifting into gear. The contact stated that when the failure occurred, the "wrench" symbol and the check engine warning light were illuminated. The contact stated that the loud banging sound and the hesitation when the vehicle was changing gear occurred at various speeds. The contact drove the vehicle to a local dealer who diagnosed and determined that the transmission needed to be replaced. Additionally, the dealer informed the contact that the catalytic converter and the engine cooling fan needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 48,000.
The contact owns a 2018 Ford F-150. The contact stated that after a visual inspection of the engine compartment, he became aware that the vehicle was consuming an excessive amount of engine oil. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the engine needed to be programmed. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who determined that damages to the cylinder walls had allowed oil to leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 50,000.
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, he heard a loud rattle sound coming from the engine compartment. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 60,000.
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, he heard a loud rattle sound coming from the engine compartment. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 60,000.
- Brewster, NY, USA
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The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the engine made a rattling sound. The check engine warning light was later illuminated. The vehicle was taken to AutoZone, where DTC Code: P0369 (Camshaft Position Sensor -??B-?? Circuit Intermittent Bank 1) was retrieved. The vehicle was then taken to the dealer, where it was diagnosed that the cam phaser needed to be replaced for the second time. The vehicle was not repaired. The contact stated that the cam phaser had previously been replaced in 2021 under warranty; however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 132,000.
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, the vehicle made an abnormal rattling sound. The contact stated while driving 55-70 MPH, the rattling sound became worse. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with failed cam phasers and that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 63,000.
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, the vehicle made an abnormal rattling sound. The vehicle was taken to the dealer where it was diagnosed with failed cam phasers and that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 86,000.
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, he observed a knocking sound coming from the engine compartment. The contact stated that the knocking lasted for approximately three to four seconds and then disappeared. The vehicle was taken to a dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 55,000.
The contact owns a 2018 Ford F-150. The contact stated that on the initial start-up of the vehicle, the vehicle was shuddering. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact coasted to the side of the road and after several attempts was able to regain functionality of the vehicle. The failure was persistent. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the cam phasers had failed and needed to be replaced. The dealer confirmed the failure was related to TSB: 10189763 (Engine and Engine Cooling) and 10199482 (Engine and Engine Cooling) however, the TSB had since expired. The vehicle had not been repaired. The manufacturer was made aware of the failure but confirmed that the recall had expired. The contact was referred to the NHTSA Hotline to file the complaint. The approximate failure mileage was 88,000.
The contact owns a 2018 Ford F-150. The contact stated while driving 65 MPH, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. Due to the failure, the contact pulled over and had the vehicle towed to a local dealer where the mechanic discovered a loss of compression in cylinder #6. The contact was also informed that the engine needed to be replaced due to a defective engine long block. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 72,000.
The contact owns a 2018 Ford F-150. The contact stated that at the initial start-up, while the vehicle was idling there was a clicking sound coming from the driver-??s side front end of the vehicle. The contact stated that the failure started after receiving an oil change and tire rotation. The contact was informed that the failure was related to TSB: 23-2052 (Engine and Engine Cooling) however, the vehicle was not yet repaired. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 124,207.
The contact owns a 2018 Ford F-150. The contact stated while the vehicle was idling at a red light, the vehicle stalled and needed to be restarted. The failure persisted and whenever the vehicle was idling or the vehicle was coming to a stop, the vehicle would lose motive power and stall. The vehicle was taken to the dealer who completed a software update under an unknown TSB; however, the failure persisted. The vehicle was taken to another dealer who performed another software update. The dealer also stated that cam phasers and sensors needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 25,000.
A D V E R T I S E M E N T S
- Grantsville, MD, USA