This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford F-150. When approaching a stop or making a right or left turn, the steering wheel seized. The contact cracked his elbow while attempting to turn the steering wheel. Medical attention was not received. The contact had to use more force than usual to turn and steer the vehicle. The vehicle was taken to other unknown dealers and serviced five times, but each repair failed. The vehicle was driven to astrog Ford (2028 7th St, parkersburg, wv 26101, (304) 485-8585) where it was diagnosed that the steering wheel module needed to be replaced. The dealer also stated that was "the nature of the truck and they should deal with it". the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 36,329.
The key in the ignition alarm was constatntly sounding after the truck was shut off, after the key was removed. The dealer said it was a short in the ignition switch. This is a new 2018 truck what the heck is going on with Ford?
My 2018 F150 raptor has a vague steering feel and occasionally the truck will auto over correct the steering when trying to compensate for wind and weather. The alignment has been checked multiple times by both the dealership and independent shops and verified as correct. The steering when center will occasionally drift to one side or the other, also happens when cornering. It feels as though it's constantly windy when driving, even when there is calm weather. I've had the truck inspected by the dealership twice and they have contacted Ford direct who has replied the truck is behaving normally.
While driving the the electronic power steering system faulted and steer ability diminished greatly. There was no warning. It quit working. I was traveling at a low speed and was able to maintain control.
The contact owns a 2018 Ford F-150. The contact stated that the auto start and auto stop features caused the engine to shut off while traveling 3 mph around a curve. The failure also caused the power steering to seize. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 17,000.
The truck has been to the dealership 3 times now for the steering pulling to the left. This occur at city or highway speeds on any road conditions and has been reproduced by the dealership. The dealerships have been unable to determine the cause and have told me they opened a "hotline" case with Ford corporate for engineering/technical guidance. The dealerships have checked the campers and casters along with re-programming the software for the power steering control module.
The contact owns a 2018 Ford F-150. While driving various speeds, the vehicle drifted from side to side. The vehicle was taken to ron lewis Ford (300 9th ave, beaver falls, pa), but the cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 500.
Steering pulls to left and right steering wheel needs constant input to drive straight this will occur at city or highway speeds on any road conditions. Rack and pinion has been replaced at 2900 miles truck had 2 alignments tire pressure checked different tires were tried but did not resolve the problem. Called Ford Nov. 2018 made a complaint about the problem they gave me a case number but have not heard anything from them. Ford needs to find a solution and get the problem fixed before somebody has to die in one.
The truck has been to the dealership 4 times now for a small grinding noise and hard steering. The original thought was the transmission module. After a 1 month backorder on the part, the grinding noise went away, but the steering still felt stiff. It was as if the steering wheel was fighting me to go back to center. While driving straight, the truck lunges left or right depending on the most previous turn I performed. The rear end juts coming out of 4th gear as if the transmission has no clue what gear it should be in around 30 mph. It is the absolute worst when the engine on/off system is engaged. Coming out of a stop, it is like there is zero power steering. I feel like this should be a fluid response (foot off brake onto accelerator, turn wheel, and enjoy the ride). What you feel instead is like trying to twist your ulna and radius bones 360 degrees on axis - the truck doesn't like it. Bottom line is the truck feels dangerous. I personally do not want to be one of the unfortunate statistics seemingly necessary to start a recall. I want Ford Motor Co to see all the complaints and man to fix an obviously flawed system.
The steering of my 2018 F150 is sticking in places and has to be manually pulled out of the position. It has almost caused 3 head on collisions to date. Ford has had an opportunity to look at and address the issue, but informed me that that is just the way their new power steering works. They said they will continue to look at it, but there is nothing that can really be done to address it. Ford case number cas-16915256
My truck has had 3 alignments, replacement of steering gear, program update on power steering control module, steering wheel moved, and tires that have failed tread test, and I have filed complaints on this NHTSA website for same steering issues which are: (and Ford engineer comfirmed) pulls left and pulls right, binds, steering fights against itself and still after all the work and trips to dealership the truck is still difficult to drive and not safe to drive. What does it take for NHTSA to help get this truck off the road" does someone need to get hurt or killed 1st"
Auto start/stop creates a hazard while turning. For example, while turning left at a controlled intersection and waiting for oncoming traffic, truck shuts off. Upon restart, there is noticeable lag in power steering which effect the ability to turn. No ability to turn auto stop/start off permanently without voiding warranty. Crash stats prove left turning movements at intersections carry significantly high risk. Additional unpredictable steering behavior increases already high risk. I feel the system is functioning as designed. Power steering is not instant upon start up and auto start/stop functions smoothly unless waiting to turn.
Truck pulls to the left, pulls to the right, steering wheel binds, steering goes against itself, pulsations in the steering. Truck is hard to drive. The truck has driven me off the road. The truck has had 3 alignments, steering gear has been replaced, technical service bulletin performed on power steering control module. 2 weeks after it had alignment and tsb performed, Ford engineer confirmed steering problem. Ford engineer said to do another alignment. Ford can not fix the problem and refuses. This truck is not safe to drive. I have reported this steering problem to Ford and nhsta numerous times. This truck should be removed from the road. I should not be expected to put my safety and the safety of others at risk with this truck. Please help
The contact owns a 2018 Ford F-150. Due to the auto stop/start feature installed on the vehicle, there was a delay in the power steering feature when attempting to make a right turn. Keller Ford Inc (located at 3385 alpine ave nw, grand rapids, mi 49544, (616) 784-6600) was contacted. The manufacturer was also informed of the failure and provided case number: Cas-17380347-F3K9T3. The approximate failure mileage was 7,000.
Truck instantly pulls to the right, when steering wheel is straight, the truck drives immediately to the left, the steering wheel binds and will drive itself to the left, impulses in the steering wheel. Truck hus been to dealership 4 times for steering defect. Dealership has replaced steering gear, 2 alignments, balanced rotated tires, adjust air pressure. Dealership told me that I am wasting their time on "warranty work" this truck is not safe to drive, Ford is refusing to comply to my warranty, and Ford corporate will not do a manufacturer buy back. Ford will not give reasons for not doing buyback. Ford says this information is "internal thing". this truck is a danger to me, my kids, and everyone else on the road. Their should be a recall on these trucks for steering issues. Someone please help
When the vehicle is stopped the stop/start technology disables the ability to turn the steering wheel. When it's time to accelerate and turn quickly the power steering does not become available for for some time. I have been close to crashing several times and hit a curb on one occasion as a result of not being able to steer. The dealer told me at the last visit this is normal because of the stop start technology and I just have to wait for the power steering to become available when the engine starts. This is impossible when making a turn into traffic since sometimes this needs to be a simultaneous action of accelerating and turning at the same time.
The steering constantly pulls to the left and pulls to the right. The steering has impulses that are felt in the steering during normal driving. The steering wheel oscillates and attempts to make steering corrections at any speed. The steering wheel will remain turned in one direction. For example, driving through a curve going left, hands can be removed from steering wheel and steering wheel will lock itself in position and stay turning left. The dysfunctional steering drove me off of a 2 lane road at 55mph. The poor steering of this vehicle creates an unsafe and not road worthy vehicle. The transmission can not decide which gear to be in creating pauses of power distribution to the rear wheels. The transmission shifts hard and pulls the vehicle back and forth creating loud clunking noises and rattling the passengers. The poor operation of the transmission creates unsafe driving conditions.
The contact owns a 2018 Ford F-150. While driving 3 mph and approaching a stop sign, the automatic engine shut off engaged when the brake pedal was released. Upon releasing the brake pedal, the steering wheel suddenly seized. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 17,459. The VIN was not available.
This truck comes standard with auto start stop technology. When the auto stop turns off the engine it also turns off the power steering. When you let off the brake the engine starts and the power steering should start working immediately. On several occasions the power steering has not come back to full assist. It took 3-5 seconds to start functioning properly. In my case each time this has happened I was stopped and making a left across traffic. When I accelerated I did not have power steering to make the turn. I took all my strength to make the turn without causing an accident. I am now able to recreate this problem on a consistent basis now. If I apply pressure to the wheel while the engine is off and let the engine start it does not have full power steering. If I keep my hands off the wheel and wait a second before trying to turn the wheel it works fine. I brought it into the dealer to address it and they said it was normal operation. That does not sound right to me. They suggested turning off the auto start stop. That defaults to on every time you start the truck. This is a major safety issue. I am a big guy and it took all my strength to turn. I doubt smaller people would be able to handle it. I will not let my wife drive the truck because of it. The truck is new. It is 3 months old and 3K miles.
A D V E R T I S E M E N T S
- Parkerburg, WV, USA